Reviews of Economy Inn

2.5 out of 5
Economy Inn
650 S Highway Dr, Fenton, MO

Reviews

4.8
Rating 10 - Excellent. 35 out of 434 reviews" "
Rating 8 - Good. 57 out of 434 reviews" "
Rating 6 - Okay. 79 out of 434 reviews" "
Rating 4 - Poor. 103 out of 434 reviews" "
Rating 2 - Terrible. 160 out of 434 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't stay here unless you have no other choice
worst hotel experience ever! Room was filthy, floors looked like they hadn't been swept or mopped in a month, housekeeping was smoking in the room, didn't leave towels or washcloths. I had to go to the office everyday for them. we had to ask 3 times for extra pillows & a working remote for the tv, after waiting half an hour in the lobby for someone to come to the desk to check us in (we arrived half an hour after check-in time started), & the pillows smelled like mildew. also they advertise as newly remodeled rooms, since when is only painting a room remodeling it?
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was very friendly, but did not make up for the green pool. The room was not very clean. The air conditioner leaked all over the floor. They gave me a pan and several towels. I took care of the clean up. I have stayed in hotels for the same price that were taken better care of.
Stayed 2 nights in Jun 2017

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience.
Room was not made up during half my stay, 5 days. Little or no hot water. Front door of my room was broken. Peep hole was also broken out, had to stuff a paper towel in the hole.

6/10 Okay

Barry

Disliked: Staff & service, property conditions & facilities
Super 8 Fenton
Did not have maid service, had to go to office to get towels. Door sticks, hard to get open. Bed linen was old

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The staff was in pajama bottom for clothes. I requested a crib and they had one for 200 plus rooms and it was already in use. When we went down to breakfast they ran out of plates and cups. I will not stay at this hotel again. As far as the room u could see daylight from under the door and hear every noise there was outside.

4/10 Poor

Britt

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

kim

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting; filthy; hard to get to; no towels. I would not want my wife to stay here.

6/10 Okay

Misty

Disliked: Cleanliness, property conditions & facilities
Fridge was not plugged in. Only half of the plug ins worked. There was old food left in the fridge. An old sock was found in the floor. It's close to the highway so you hear traffic all night. Bed was comfy.

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs shut down. The building is falling apart and very dirty. Got money back and went somewhere else

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!
I was bitten by something and when I reported it to the office they said they were not aware of bed bugs! I never said that so I'm assuming they knowingly rent units infested with bed bugs. I left a day early and they refused to refund..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nasty
absolutely disgusting. had to be moved to another, inept room that I couldn't smoke in. the manager and staff were unapologetic and offered no help. rude!

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay at this hotel.
I was there for 3 nights, no one cleaned my room. I get my room, and it was dirty, so the person working the counter gave me another room. My reservation was for smoking, but they said it was not. But told me to smoke in the room anyway. I had to go everyday to get my key to work. Had hadwood floors, never seen a hotel like that. If I could have gotten a refund, I sure would have and went to another hotel. Never will I stay at that hotel again, and I would NEVER recommend it to anyone!!! Was not worth the money I paid for it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff but the water was black
Water in my room was black toilet set was broke no wash clothes bed wasn't comfortable but staff was friendly

2/10 Terrible

ron, kentucky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad room
told us room was remodeled dont think they had started yet looked like it was out of the 50s 1 dresser couldnt plug in all of my medical equiptment they did t have any more rooms had too run to walmart to but a power strip to use never stay there again

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Didn't have spoons for breakfast, for two days - breakfast choices were yogurt, cold cereal, or waffle.

6/10 Okay

Michael, MO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok for the price. Exterior in bad disrepair. Almost looks abandoned. Room was clean and in good shape though. Ok for a cheap place to stay while my house was worked on.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst place to stay with a roof over you.
The place was not clean. We had to change rooms right off the bat, because did not have any paper products,no phone,no towels. The bathroom faucet did not have any hot water. The fire alarm was disassembledoing and layer out on table. The next room did have a phone,but it did not work. Oh did I mention these rooms were not clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The shower did not work at all, nor did the sink stopper mechanism. The room was clean though.

2/10 Terrible

Michael, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the worst Super 8 I ever lived in.
This is the worst Super 8 I ever lived in. very disappointed. very dirty and noisy.

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't wast a dime of your money on this place.
This room was nasty, didn't look very clean had holes in the bathroom wall coat rack was on the floor. Desk worker smelled like alcohol.

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY FAR, FAR, FAR AWAY FROM THIS MOTEL! TERRIBLE!
Stay elsewhere! I urge you- stay somewhere else. The first room they assigned was occupied (bed unmade, personal items, towels on the floors, etc.) The second room had no towels, soap, tissues, or toilet paper. The lock on the door adjoining this room to the next just spun-there was no deadlock, and the door didn't latch (they had the dresser in front of it blocking it). The latch on the front door hung by one screw and the deadbolt didn't lock. The walkways to the rooms were dark-absolutely NO light (we used the flashlights on our phones). The area was fine, but the parking lot was very sketchy (I.E. Tacoma truck with only a shovel and ropes in the back illegally parked in dark corner). We decided to stay elsewhere (we recommend the Fairfield Inn down the street-that's where we went and they were great). When we decided to stay elsewhere we were assured it wouldn't charge my card, but it did and their customer service was a NIGHTMARE to deal with. Thankfully hotels.com was able to help me get my refund since the many people at Super 8 refused/didn't care/called my details "annoying little details." If you value your money, time, and safety stay at a different hotel.

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, room comfort
The fridge didn't work but all and all it is a nice place to stay

4/10 Poor

Jonathan, US

Disliked: Property conditions & facilities
Run down

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean, looks like there tried to improve, but look very badly done!

2/10 Terrible

connie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience we have ever had

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Checked in early. Got key and was told they were cleaning rooms. Great. Just needed key. Family was going to six flags and wouldn't be back until late. Got back and room had not been touched. Still had previous guests stuff in it. Went to talk to front desk and night crew was awesome. He changed rooms immediately. Apologized for inconvenience and did what he could to accommodate. Not the best experience but night staff tried. Could be cleaner, but didn't expect top of line either.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
worst hotel ever
Checked in at 6:30 pm, went to the casino and returned at 11 pm. Went to bed, woke up to get a drink of water and when i turned on the light there was roaches on the bed, i imediately got my things and went to the fromt desk and told the attendant, he asked me if i wanted another room, i replyed absolutely not, no refund or anything else was offered

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It sucked. We had no tv no hot water and we asked for towels three times and didn't get them. We didn't even have our room cleaned. Would not go there even if it was free.

6/10 Okay

Ted, Mt Juliet, Tn.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Super 8 Fenton Mo.
Exterior needed lots of repairs, painting, parking lot dips, hole in roof in building by pool. Room was ok. Clean. The hot water kept changing from cool to warm. Bed was a bit hard for me. Pretty much typical for low cost rooms though. Only about 5 channels on the tv. One movie channel that was available in the evening, not in the morning. Most other channels were golf and baseball. Towels were two bath, one floor towel and one wash cloth. It was a two queen bed room.

2/10 Terrible

Mike, Missouri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
This motel would never meet Super 8 Standards. The person at the front desk was fine but seemed almost apologetic. No hot running water at lavatory. The mattresses are like slabs of rock. The electronic lock on entry door was broke. The front desk person had to let me in each time I left. I travel a lot and was really disappointed

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick a Different Hotel!
First thoughts on arrival, 'Oh dear. This place is skeevey.' If I could have gotten a refund for cancelling, I would have gone elsewhere. The parking lot is half gravel and half pot-holed pavement. The buildings are completely run down. It did not feel at all like a safe neighborhood. The room was dirty, the toilet and tub clearly had not been scrubbed (though the towels were fresh). There were mosquitoes & gnats everywhere in the lot and several in the room. Sheets had hairs and stains. It was gross. I got a fresh set of sheets and blanket from the front desk. These "clean" sheets also had stains and the blanket had cigarette burn holes. No mattress pad on the beds, TV had lousy reception, wifi is an open network (no password). All rooms with exterior doors feels unsafe. I only felt safe because I knew my dogs would wake the dead if someone tried to enter our room. All in all, worst night of my cross-country drive. Would never stay at this location again and will probably never stay at a Super 8 again. I'll just pay an extra $20 and know that I'll get clean, safe accommodations. It's worth the extra money. This was not worth the cheap price.

4/10 Poor

Brian, lake ozark

Disliked: Property conditions & facilities
Not very nice place to stay
Rooms were in need of repair lights did not work in the bathroom.

2/10 Terrible

unsatisfied, T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
A/C not working propertly, got move to another room but key lock did not have batteries, so we got moved again, bed sheets looks like have not been washed in days, lots of stains.we paid over $80.00 bucks, I will not stay there again, not even for 20 bucks.
Shower
This was t cleanest sheet

2/10 Terrible

Randall

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
true
I've stayed at places before that have received bad reviews and been false, but these are pretty accurate.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great for the price
Could use more detailed cleaning

2/10 Terrible

lj, Rolla mo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Staff slow unorganized,no telephones,gave us a room that had not been cleaned from previous stay bed was comfy there wasn't even a chair in our room just bed tv and desk parking lot filthy full of chuckholes office won't answer phones

2/10 Terrible

Nathan, Mesa az

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID at ALL Costs. IT is HORRIBLE
THis is a very trashy hotel. I can't believe hotels.com would offer such as low quality hotel. It is filthy. bugs and cockroaches all over the bathroom and room. carpet horrible. the whole room STANK. worst lodging experience ever.

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The beds and shower was nice
WASNT REALLY HAPPY THE TWO NIGHTS I STAYED NO WIFI OR TV

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
The door didn't latch. The beds were horribly uncomfortable. Parking there wasn't really a parking lot. The swimming pool was closed due to contamination. The room had a bad smell when you walked in. I felt like we were in the ghetto

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
No hooks or toilet paper holder.
The shower was fine, the wi-fi worked and the bed was good too. Our lamp wouldn't work as it did not have a plug. There were NO hooks to hang anything - no toilet paper holder - the towels were not "pure white" but they were fluffy. 3 shirtless guys sat in the yard drinking beer.

2/10 Terrible

Jody, Peoria, IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
This was the WORST stay ever in St. Louis!! This hotel is the filthiest place I have stayed. On top of that, we got locked out 2 times, when our room key would not work! We had the housekeeper confront us at our room, when we had made a complaint to the front desk - NEVER have I had such an unpleasant stay in a hotel!!! Fenton, MO is an adorable town, but this hotel needs to be deleted from this town - it has given it a poor reputation!! To top it off, we never even got offered some kind of discount, another room, another hotel for that matter! This is one hotel that I will NOT pass on to anyone to stay at - but everyone WILL be aware of how unsafe, unsanitary, and unpleasant this hotel is!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Darrin, St Louis Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
Not happy at all

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucked
Messed up wrist in pool. Pool was nasty. Staff didn't clean the room.

4/10 Poor

Jay & Michelle, Belton, TX

Disliked: Property conditions & facilities
Disappointed
The outside appearance of the hotel was in poor condition. The continental breakfast was extremely limited. When we arrived I stood at the front desk nearly 10 minutes just waiting on a staff member to even come into the building and once he did he wasn't the most friendliest character. The location of the hotel makes it nearly impossible to get to. Also a few "questionable" people were hanging around outside throughout the night. We were traveling with our two small children and our stay was very uncomfortable. We would have gone someplace else except my husband was exhausted from driving all day and we were trying to beat some stormy weather coming into the area.

6/10 Okay

Sarah, Peoria, IL

Liked: Cleanliness, staff & service, room comfort
Good for a night
This motel was a bit run down but it is obvious that the owner is working on updating things with a modern look. The room we stayed in had more amenities then expected. There was a fridge, microwave and coffee maker. But no hair dryer. The surface of this room looked very updated. But "behind the scenes" it was lacking... the comforter and décor were nice but then the blankets had cigarette burns, the room was non smoking but had obviously been a smoking room for many years prior. It still had a very strong cigarette lingering smell to it. The shower was newly tiled and the shower pressure was good, but then the tub wouldn't drain and I had water up past my ankles. There was a pool and it was good enough for my 7 year old but for me the water was alittle too cloudy. The breakfast was decent and the front desk manager worked very hard to make sure everything was stocked as people came in. There was cable, free wifi, a pool, and breakfast..AND no bugs. For $60 and only one night I say it's a win.

10/10 Excellent

kelsey, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming in I was a little nervous on how he rooms would look w the ratings but we had a last min trip to six flags and really didn't care as long as we had a place to sleep and shower. Not only were the staff as kind as they could be as soon as we opened the door to our room I was greatly surprised by how cute the room was. Very clean and had enough hot water for 4 people to take showers and it still be steamy as ever. We are planning another trip before summer ends and there's no reason for us to try and pick out a different place to stay!:)