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Panorama Hotel St Helens

4.0 star property
The Panorama Hotel St Helens offers a waterfront stay with seasonal swimming, garden relaxation, and business facilities for travelers.

Choose dates to view prices

Travelers find the Panorama Hotel St Helens perfectly positioned on the waterfront. It features a bar with refreshing cocktails, a peaceful garden, and a seasonal pool. Business travelers appreciate the three meeting rooms, while everyone enjoys free WiFi and attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$181
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 65 per stay.

Cots (infant beds) are available for AUD 20 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 65 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from October to May
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Panorama Hotel St Helens have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Panorama Hotel St Helens?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Panorama Hotel St Helens on 24 May 2026 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Panorama Hotel St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Panorama Hotel St Helens?

Self-parking is free at this property.

What time is check-in at Panorama Hotel St Helens?

Check-in start time: 2 PM; check-in end time: 6:00 PM.

What time is check-out at Panorama Hotel St Helens?

Checkout is at 10 AM.

Where is Panorama Hotel St Helens located?

Situated on the waterfront, this hotel is within a 5-minute walk of Percy Steel Reserve, Georges Bay Esplanade and Suncoast Gallery. St Helens History and Visitor Information Centre and Easy, Tiger Cinema are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.8

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great restaurant, lovely spot, wonderful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Casey

Stayed 2 nights, walking distance to main shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff superb especially Lindsey the receptionist when we arrived, she couldn’t have been more helpful. Good breakfast and easy access to most areas.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable one night stay. Reception staff were extremely helpful and friendly. Room was spacious very well appointed and clean. Sorry we could only stay the one night and definitely will stay again the next time I'm in St Helens.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laurelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Nice views.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and was a great base for exploring the east coast. The rooms were clean and had everything we needed, and the restaurant had a good variety of options available. Only down side was that walls were quite thin and could be a little noisy at times, but otherwise a fantastic stay!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Very friendly staff, good breakfast in the restaurant, nice amenities (outdoor pool/indoor pool, gym)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carmel

Liked: Amenities, property conditions & facilities
Clean and spacious rooms. Great dining room with excellent menus. Friendly staff. Excellent location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious and the staff was very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Spotless facilities and has a great restaurant/ bar with a view of the bay
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big complex and great size room with a view of the lagoon. Unfortunate strong chemical cleaning smell we had to open the ranch sliders to air it out, fine after that.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Encho

Liked: Cleanliness, amenities, property conditions & facilities
Very nice view, friendly staff, I recommend.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice clean hotel. Room was large and very clean. Bed and pillows were not comfortable and should be replaced. Restaurant food was very good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean. Courteous staff. Great food in the restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, onsite food options, room was excellent with great views.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mariangela

Liked: Cleanliness, staff & service, amenities
We had an awesome view of the lake and the beautiful birdife from the clean room. They promoted bathrobes on the website, but no longer have them. Sunday afternoon drinks in the sunfilled deck listening to Tim Busby was fun. It was a short 10 minute drive to Billabong Bay, which was spectacular.
Room with a water view
View of the boats
Binalong Bay
On the deck with Tim Busby
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hadyn

Liked: Cleanliness, amenities, property conditions & facilities
Location and facilities were excellent. So relaxing to sit overlooking the bay from the decked area.
View from deck outside room
Fantastic entertaining area and restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fook Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great sea view n spacious rooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront view was lovely. Enjoyed the pool and walking along the bay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was exceptionally clean. The pool was amazingly clean. The cleaners were great too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Everyone very friendly good food very comfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay. Great location and great restaurant. Had twin room which was clean. Beds needed underlay, but i know the king bed our friends had in their room was much more comfortable. Restaurant had good food and reasonably priced. Lovely receptionist at check in offered us an accesses room due to my cousin's Parkinsons distaste which we didn't take, but appreciated offer!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Amenities
Accomodation location and comfort was excellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, spacious room. Great food and awesome deck to sit and watch the birdlife
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and explore the area from.
Stayed 2 nights in Jul 2024