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"The room was not clean, there was no curtain, the shower broke after every use & the basic amenities in the room were lacking. I wouldn’t stay here again "

"Booked this for 3 nights, two rooms a long time ago. Basic rooms that cost quite a lot. The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view. The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls. I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house. The TV had to be fixed every night, no fridge. I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it. I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic' "

"Nice hotel in Udine, staff was friendly and the room was nicely furnished and clean."

"Great stay, amazing location "

"The room are clean and spacious! Breakfast spread are great as well. The staffs are courteous. I love how tranquil the hotel is."

"They provided an infant bed that was spacious enough for our 2-year-old, which was very helpful. The view from our room overlooking the lake and mountains was absolutely stunning. There was also a sauna in the basement, although it wasn’t mentioned at check-in. Breakfast was served as a buffet with a great selection of ham, cheese, and fresh fruit, even though there were only two groups staying. Coffee and fried eggs were prepared upon request. The staff were incredibly friendly, and our whole family felt truly happy during our stay. The room was very clean and well-maintained, and the kitchen was fully equipped with everything we needed. There was also a supermarket nearby, which was very convenient. Overall, we were extremely satisfied with everything—the location, the views, the staff, and the cleanliness."

"Clean room. Nice staff."

"Room was spacious and clean. The hotel itself is very well located for both the ski slopes but also close to the centre. "

"We had a family room and it was perfect space for four of us. The breakfast was nice. The heated floors in the bathroom were lovely. The location of the hotel was convenient. The staff was very accommodating and pleasant. The room wasn't fancy but it was clean. I would definitely stay here again."