Quality Inn West Springfield

Property class: 2.5

Choose dates to view prices

Located close to Olympia Ice Center and Eastern States Exposition, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$201
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a chair, a desk, a lamp, and a window with curtains.

Room, 2 Queen Beds

7.6 out of 10
Good
(68 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a neatly made bed, a bedside telephone, and wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(94 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in West Springfield, Quality Inn West Springfield is in the city centre and next to a golf course. Naismith Memorial Basketball Hall of Fame and Springfield Museums are cultural highlights, and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a match? See what's going on at Eastern States Exposition or MassMutual Center. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our West Springfield travel guide
Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center
    5 min walk - 0.4 km
  • Riverdale Shops
    9 min walk - 0.8 km
  • Olympia Ice Center
    10 min walk - 0.9 km
  • Cinemark West Springfield 15
    13 min walk - 1.1 km
  • MGM Springfield
    5 min drive - 7.4 km

Getting around

  • Springfield Union Station
    13 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    33 min drive

Restaurants

  • 7 Brew Coffee
    11 min walk
  • Dunkin'
    4 min drive
  • Chili's Grill & Bar
    7 min walk
  • Wood-N-Tap
    11 min walk
  • Burger King
    10 min walk

About this property

Quality Inn West Springfield

  • Hotel near Eastern States Exposition
  • Located close to Olympia Ice Center and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Express check-out, free newspapers and a front desk safe
    • Tour/ticket information, 3 meeting rooms and a vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 114 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Showers and hairdryers
    • Flat-screen TVs with premium channels
    • Balconies or patios, fridges and microwaves

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  • Parking included
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Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 15 Nov 2026 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Checkout is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center, and within 3 mi (5 km) of Eastern States Exposition and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn West Springfield Reviews

7.2

Good

7.0

Cleanliness

4.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 336 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 196 out of 1005 reviews
Rating 4 - Poor. 116 out of 1005 reviews
Rating 2 - Terrible. 118 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location friendly staff breakfast was ok
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Average hotel, room was clean, good location
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel is a little run down. The hotel location is convenient. Staff was very friendly.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was pleasant. Breakfast was good. Unfortunatly, there was a musty, moldy smell on the fifth floor that they had several overpowering air fresheners plugged in to try to cover. The hotel was clean, though and the staff members were nice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room . Staff friendly. The glass doors on the balcony a little drafty.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean , staff was very accommodating and friendly. Breakfast was good .a/c worked great. I would stay again.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience just went there to sleep most of the time I was out , but they have good choices for breakfast . I recommend it if you are staying for a weekend .
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is an older property but the rooms have been updated. They are clean, I've stayed twice now. Good option for the price point.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. Pool was nice.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of dining options around
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room. Quiet and good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the curtains blocked the light coming from the neighboring businesses. It was right off the highway with convenient parking. Lots of breakfast choices, tables were clean in key entry breakfast room.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for 1-2 nights. Close to many restaurants.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Super sketchy, people drinking in the parking lot most of the night, noisy hallways. Room was clean and price was about the cheapest in the area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a great choice for our overnight stay. We didn’t use the amenities but all looked great and the breakfast was a nice selection as well. The only issue was the noise. Shouting and banging from 11pm-2am so we didn’t get much sleep. I wish there a was a noise policy but otherwise a nice stay.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This day was comfortable staff was very
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly was in a good location.the room was clean and was confortable and actually good size. The breakfast was good and used the pool good bit of days. Highly recommend
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Amazing and friendly staff! Super clean facility! Comfy beds! Great water pressure in the shower! Excellent breakfast! We didn't use the pool but it looked great and it's open late! I'd go back and stay there in a heartbeat! You even get a balcony to boot! Highly recommend this hotel!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The ac smelled a little weird. I wish the oool was accessible to adults until later. Other than that it was a very convenient location for our trip
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Staff was very nice. Room wasn't what we expected. Not as clean. Also trash outside the property all over.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean staff was awesome breakfast was really good waffles eggs sausage muffins bread bagels with everything that goes with them it made the hotel even better.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Free breakfast. Family friendly.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms, balcony views, staff was nice and helpful, very clean good smelling
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice room and bathroom. Breakfast was pretty good. It has a Japanese restaurant attached to the building that is very good. Has sushi and hibachi.
Stayed 2 nights in Jun 2026