Holiday Inn Express Springfield Downtown by IHG

Property class: 2.5

Choose dates to view prices

Located close to MassMutual Center and Naismith Memorial Basketball Hall of Fame, Holiday Inn Express Springfield Downtown by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$210
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds (Addl Living Area)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds (Addl Living Area)

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A modern hotel room with a sofa, armchair, a small table, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(125 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of a building through the window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sofa.

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk, a chair, a large window with sheer curtains, and a flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the area

Located in Springfield, Holiday Inn Express Springfield Downtown by IHG is in the city centre. Paramount Theater and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's notable landmarks include Springfield Armory and Eastern States Exposition. Enjoy an event or a match at MassMutual Center, and consider making time for Six Flags New England—a top attraction that's not to be missed. Visit our Springfield travel guide
Map
145 State Street, Springfield, MA, 01103

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    14 min walk - 1.2 km
  • Dr. Seuss National Memorial
    2 min walk - 0.2 km
  • Springfield Museums
    3 min walk - 0.3 km
  • MassMutual Center
    3 min walk - 0.3 km
  • MGM Springfield
    5 min walk - 0.4 km

Getting around

  • Springfield Union Station
    10 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    26 min drive

Restaurants

  • Red Rose Pizzeria
    3 min walk
  • Murphy's Law
    4 min walk
  • TAP Sports Bar
    4 min walk
  • White Lion Brewing
    9 min walk
  • La Fiorentina Pastry Shop
    7 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

  • Hotel near MassMutual Center
  • Located close to Naismith Memorial Basketball Hall of Fame and Paramount Theater, Holiday Inn Express Springfield Downtown by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a gym. In addition to a 24-hour business centre and a snack bar/deli, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Express check-out, express check-in and a lift
    • Concierge services, smoke-free property and a 24-hour front desk
    • A banquet hall, a TV in reception and 1 meeting room
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 98 rooms feature comforts such as premium bedding and pillow menus, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and free cots/infant beds
    • Bathrooms with deep-soaking baths and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 274 metres

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on 19 Oct 2026 start from NZ$210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Springfield Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Springfield Downtown by IHG?

There is free parking nearby.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Springfield Downtown by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Springfield Downtown by IHG located?

Located in Metro Center, this hotel is within a 15-minute walk of MassMutual Center, Paramount Theater and Springfield Armory. Naismith Memorial Basketball Hall of Fame and Titanic Museum are also within 1 mi (2 km). Springfield Union Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Springfield Downtown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 833 out of 1294 reviews
Rating 8 - Good. 298 out of 1294 reviews
Rating 6 - Okay. 86 out of 1294 reviews
Rating 4 - Poor. 37 out of 1294 reviews
Rating 2 - Terrible. 40 out of 1294 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and very nice clean room
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds weee comfortable
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and bed was comfy.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice and cold when we got there. Staff was helpful and the breakfast was great!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an express hotel this place was so great! The price was affordable, the staff at the front desk was so helpful in helping with checking in early and checking out late. The rooms were incredibly clean and the free breakfast was better than what most hotels have to offer. I would definitely stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room, very spacious, clean and everything needed including refrigerator, microwave and bathroom utilities. I would stay again if in the area. Breakfast was good and the ladies were very nice. Also front desk lady. Excellent stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay; good Breakfast, excellent bed. Good location, central to everything, and great management!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
The location was perfect for getting to all the attractions we wanted to see. The breakfast was ok, wasn't bad but wasn't great either. Room was decent, but definitely needs updating. Beds was horrible, obviously the springs are worn out. Bathroom needs updating as well.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room. Very comfortable bed. Getting there was a but sketchy with roadwork. Not many restaurants that we could see.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in super late and the person at the desk was extremely friendly and helpful! I seen some complaints about the parking. The fact it’s free and covered is a plus, but there is a police station if your worried about safety. I would recommend and stay again if in the area!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall. Parking situation could be better. Beds and pillows are very comfy, the shower worked well and everything was very clean. The staff were nice!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, conscientious location and clean rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was safe and contub and quiet. No comment about the place
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great! Very clean, the staff were great and the breakfast was pretty decent, for a free breakfast. My issues are with the street racing and constant loud music, from the same cars/motorcycles. The noise lasted until 2-3am, each of the two nights we were there. Also, there’s so much construction it’s difficult to park near the hotel. I most likely won’t be staying here again, for these reasons. I’ll find somewhere a bit further out of the city.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfy beds, good breakfast. Just parking situation was offsite, which was a little inconvenient but manageable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in downtown. The town is not so busy but served as a good stop off. No available parking was challenging but there are nearby car parks. Nice breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful! I was not feeling well and they were able to accomodate an early check in! Breakfast was very good as well.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. There was 1 working elevator for a 8 story building. The working elevator probably fit 4-5 adults, so the wait for the elevator was horrible. The parking is 3 city blocks away, in a very desolate area. Didn’t feel comfortable walking the area alone at night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly staff. In the years I have stayed there I have never had a bad experience. Only thing annoying is the parking situation. For the first time, I had to park in the overflow parking down the street, Walking distance about 3mins from hotel, wasn't a fan. Everything else is great. Beds are super comfy. Best sleep you'll get!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a quick trip to six flags new england, hotel was very clean. Staff was friendly. The room seemed spacious. The free breakfast was good. The only downside is the parking garage is a few minute walk away. You can unload/load in front of the building.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quiet (not including outside noise of the city), Beds were comfortable and clean. Hotel staff were pleasant and helpful. The hotel met our needs for a long weekend stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this location as you are in the heart of downtown Springfield and also a brief 3 minute walk from the Casino and Hockey stadium. There are lots to do while in the area and I can’t wait to return again!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to all the places I needed to go. Very clean and quiet.
Stayed 1 night in Jun 2026