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Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Jacksonville Community Park

Choose dates to view prices

Holiday Inn Express Hotel & Suites Jacksonville is minutes from Illinois College. Guests enjoy a complimentary breakfast buffet each morning. The hotel offers practical comforts like laundry facilities, 24/7 gym access, and in-room WiFi for staying connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included
The current price is NZ$148
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Lake Jacksonville - 5 min drive - 5.2 km
  • Illinois College - 7 min drive - 5.6 km
  • Morgan County Fairgrounds - 10 min drive - 9.0 km
  • Future Champions Sport Complex - 11 min drive - 9.1 km

Getting around

  • Lambert-St. Louis International Airport (STL) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Love's Travel Stop - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park
Located close to Illinois College, Holiday Inn Express Hotel & Suites Jacksonville by IHG provides a free breakfast buffet, laundry facilities and a 24-hour gym. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • 1 meeting room, a computer station and a lift
Room features
All 69 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior

Sleep Inn & Suites South Jacksonville

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 608 reviews
The price is NZ$158
includes taxes & fees
16 Nov - 17 Nov
Sleep Inn & Suites South Jacksonville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville by IHG on 9 Nov 2025 start from NZ$147.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Jacksonville by IHG located?

Situated in the business district, this hotel is 2.2 mi (3.6 km) from Jacksonville Community Park, and within 6 mi (10 km) of Illinois College and Governor Duncan Mansion. Future Champions Sport Complex and Woodlawn Farm are also within 9 mi (15 km).

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Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 432 reviews
Rating 8 - Good. 125 out of 432 reviews
Rating 6 - Okay. 67 out of 432 reviews
Rating 4 - Poor. 42 out of 432 reviews
Rating 2 - Terrible. 31 out of 432 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean with friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Shout out to Destini. Hot breakfast had many choices although the pancake machine was broken. Room was very comfortable with air conditioner working well. Carpet was dated with a musty smell in the hallways. Was mopping up a carpet spill with a towel and there was a lot of hair on the towel. Quiet with no disturbances. Parking lot lit well. We were able to park close to the door we came out.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael Bruens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff.
Stayed 1 night in Dec 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2022

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonable rooms
Stayed 1 night in Dec 2023

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly, no towels at all in the room, the room was moist and had humidity on the mirrors when we entered.
Stayed 1 night in Jul 2025

8/10 Good

Jean Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact it was in a safe and quiet area. The facility was clean and the staff was friendly, as well as courteous. I was pleasantly surprised it offered a hot breakfast. Also, the price of the stay was quite reasonable. The only suggestion I have is to provide a directory in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and nice and cool.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

Clean! Quite! Comfortable!
Stayed 1 night in Jun 2022

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and the ac worked really well.
Stayed 4 nights in May 2023

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff allowed a party until close to midnight, in the parking lot where 20-30 people (including kids) were allowed to play loud music on a radio, kids running around the parking lot screaming directly in front of the motel, our window. The bathroom was filthy, toilet bowl had stains in it as though it had not been cleaned in weeks, soap scum in the shower, on the walls and faucet. The tile in the bathroom around the toilet was all cracked and the toilet was unsteady when sitting down.
Stayed 3 nights in May 2025

6/10 Okay

Rita

Liked: Cleanliness, room comfort
Disliked: Staff & service

trip

Couldn't figure out how towTch tv. Needed a internet connection and had to do something with ur phone or laptop to set it up. At check in we where not given the hours of breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

james

Liked: Staff & service, amenities, property conditions & facilities
parking lot has several holes from concrete falling apart.
Stayed 2 nights in Nov 2023

2/10 Terrible

megan

This was a horrible hotel. Pool and hot tub out of order, breakfast was disgusting, our room AC/heater was broke. No compensation for anything - just a “ sorry”
Stayed 1 night in Mar 2024

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid for a king size bed .... Bed we had was barely a queen. Heat barely kicked on all night despite being set in 71, and was way cold. Horrible stay here
Stayed 1 night in Feb 2024

8/10 Good

Taliena

Liked: Cleanliness, staff & service, amenities
The staff was great. The room itself was also great but the shower... No pressure, loud unless you froze scalded yourself, and shower head needed replaced years ago. The breakfast was not very good. Bacon was almost raw, eggs were not eggs, rolls were like hocky pucks... Would we stay again? Sure. Not in same room though.

8/10 Good

Joshua

Liked: Staff & service, room comfort

Decent hotel.

Very middle of the road hotel. Not fancy but not terrible. Safe area with two large gas stations within walking distance. They had free cookies at check in which the kids appreciated. Pool was fairly warm. Hot tub was closed.. which is what I was looking forward to. Room was large. Beds were comfortable. Water pressure in the shower wasn’t very good and the tub felt slick, like it hadn’t been rinsed out properly. Appeared to be some mold on the shower curtain. Otherwise the room was clean. Breakfast was adequate and the food was hot.
Stayed 1 night in Jun 2023

6/10 Okay

Troy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing for amount of money

Hotel needs some repairs and a lot of minor issues—our top floor room had a slope/lean to it. The bathroom tile had a lot of cracks. One of the table lights did not work. The carpets were stained. The shampoo dispenser was empty and missing a trash can in main area. Dead spiders were on the walls. The main entry door had to be slammed to properly shut. Drain plugs in bathroom missing.Breakfast was ok but trash cans overflowing.
Stayed 2 nights in Oct 2023

2/10 Terrible

Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Holiday Inn Express I've stayed

Arriving for check in at 4pm, the room was yet to be cleaned and unavailable. I reduced the room size for availability. After entering room the carpets were severely stained, dirty towels left in bathroom, the shower pressure was low. After check out I noticed I was charged three separate times for one night stay, plus a fourth $10 holding fee. Only to be told it will come off in a few days. Derek, the manager will not take my call after multiple attempts. I will NEVER go back here!
Stayed 1 night in Sep 2023

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service

Poor stay

Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all
Condition of toilet upon arrival
Stayed 5 nights in May 2024

4/10 Poor

Cody

Disliked: Staff & service, property conditions & facilities
Bathroom floor was coming apart - almost stepped on a small piece of the floor that came out. Could’ve cut my foot. The shower wasn’t running right - the water would constantly start sputtering out of the shower head like a water sprinkler. Toilet wouldn’t flush well. AC/heating unit was way too loud - kept waking me throughout the night. The buttons on it wouldn’t work for me to adjust it. Housekeeping knocking on my door before it was even checkout time. Slept in some due to having a rough night from the overly loud AC/heating unit, but it still wasn’t 11am yet. Guy at the front desk when checking out seemed like he had a rough sleeping night too. The girl during check in in the evening was nice though - helped me out with connecting to the WiFi on my phone.
Stayed 1 night in Oct 2025