Indoor pool

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean and modern. Love the convenience of the 'kickback'. Temporary construction under way...but didn't impact our stay at all.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Check in was very good.
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 1 night in Apr 2024

10/10 Excellent

Daniella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean for a family and friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Sheena

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

CHRISTOPHER

Travelled with family, Travelled with family and small children
We had a 2 night stay here for a kids wrestling event. The staff was very friendly, helpful and accommodating. The food that was provided was nothing spectacular but was definitely adequate. Even with the building being under construction we had everything we needed. We will definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the greatest hospitality I've encountered over the last few years with traveling. Hotel staff were friendly, kind, helpful, and courteous. I can't say enough GOOD things about them! I will be finding a Drury Inn every time I travel from now on! Thank you for everything!
Stayed 1 night in Mar 2024

10/10 Excellent

David

They were wonderful! Our daughter had surgery that day and the wheelchair we borrowed broke down. They helped us get her safely to our room, provided additional pillows and blankets and checked to make sure we had everything we needed. Special Kudos to Aaron, he was the best!!
Stayed 1 night in Mar 2024

10/10 Excellent

ALAN

Property is under construction. They pre called us to make sure we were aware. Very nice. Then gave us meals and snacks due to the inconvenience of the construction. Wonderful staff.
Stayed 1 night in Mar 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was great Javier treated us royally. Bldg under renovation caused some inconvenience, but staff did a wonderful job working around it including a personal call of explanation
Stayed 1 night in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to switch hotels because this hotel could not accommodate me in a wheelchair
Stayed 2 nights in Feb 2024

10/10 Excellent

Lela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, clean property. Two drinks for free at happy hour. My only complaint would be that the free breakfast and 'dinner' was pretty mediocre.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rodney

Stayed 2 nights in Dec 2023

10/10 Excellent

Peggy J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times when in the area & we will continue to do this.
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are exceptional! They go out of their way to be kind and thoughtful! Out room was super clean. The pool area was very nice with plenty of towels. Dinner and drinks made the stay over the top!
Stayed 1 night in Dec 2023

10/10 Excellent

Randolph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay I have had staying in Springfield
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Overall! Book This Place!
Javi was excellent from check-in to even a small snack bag as compliment. I slept through the night without waking up despite being informed there will be noise due to remodeling. Breakfast was excellent and overall it was just a great stay for me as I was driving through. Thank you!!
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in repair in some areas, but this was not an issue on the quality of my stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hote/stay was nice overall, and the staff was very polite/friendly/helpful however, the pool was being renovated and we were not notified until after the cancelation time. It soured our vacation trip as we were all looking forward to swimming. Would have been nice if we were notified before the cancelation time to be able to make a decision.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay for the price ... staff was positive and fun.
Stayed 1 night in Dec 2023

2/10 Terrible

Airen

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and the staff was very friendly. They do have renovations but it has not really been a problem for me.
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! Everyone we came in contact with was friendly, professional, and cared about our experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the BEST!!
ALWAYS the perfect hotel. The employees are always smiling which is an indication of how much they love it there. It makes me feel at home to always see a smiling face. Management needs to be commended for having great employees!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We always enjoy Drury Inn hotels because of the happy hour offerings and the pool and hot tub. This location is currently remodeling and the shower doors did not stay closed when in use! Thermostat was inconsistent to the settings.
Stayed 3 nights in Nov 2023

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Amenities
Very nice place with great amenities. Room is spacious, clean and neat. Dinner and drinks were a very nice bonus. All staff were helpful and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. Nicest hotel we stayed at.
Stayed 1 night in Nov 2023

6/10 Okay

William

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property under construction. Very congested. Lots of dogs. Won’t stay a a Drury Inn again. Not clean
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Radwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and check in was smooth. Great amenities.
Stayed 1 night in Nov 2023

2/10 Terrible

Karen

Stayed 1 night in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they are remodeling, the place was super clean. The breakfast and kickback in the evening were great! Very tasty food and plenty of choices for everyone. Staff was very friendly and helpful. Definitely the place to stay if you are in the area.
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was updated and clean! Very nice stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean stay! Staff was very professional! Even with ongoing remodeling it was quiet!
Stayed 1 night in Oct 2023

10/10 Excellent

ward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

robert

Travelled with partner
Liked: Amenities
Would have been excellent but is currently under construction and the pool was down
Stayed 1 night in Sep 2023

10/10 Excellent

Dolores

Stayed 1 night in Sep 2023

8/10 Good

Karen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some remodeling when we were there The staff was excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Cheyney

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Although there was remodeling going on, we barely noticed. We enjoyed our stay.
Stayed 1 night in Sep 2023