See all properties
Save

Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
Hotel with free parking, near Big E
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Gazebo
Studio Suite, 1 Queen Bed
Exterior
Studio Suite, 1 Queen Bed | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tub
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
The price is NZ$212
Price available on 26/5/2024

Explore the area

Map
572 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E13 min walk
  • Popular LocationMassMutual Center4 min drive
  • Popular LocationMGM Springfield5 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

7.1/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

7.9/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool
Comfort Inn & Suites
Pool
Hot tub
Parking included
Free WiFi
7.6 out of 10, Good, (689)
The price is NZ$202
per night
27 May - 28 May
Comfort Inn & Suites

About the area

West Springfield

Located in West Springfield, Candlewood Suites West Springfield, an IHG Hotel is in the business district and near the airport. Olympia Ice Center and Sand Trap Mini Golf at Twin Silos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Robinson State Park and Chicopee Memorial State Park. Looking to enjoy an event or a game? See what's going on at Big E or MassMutual Center.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • Wood-N-Tap - 15 min walk
  • Puerto Rico Bakery - 4 min drive
  • McDonald's - 9 min walk
  • Dunkin' - 3 min drive
  • Starbucks - 16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel in the business district
Big E is located near Candlewood Suites West Springfield, an IHG Hotel, which provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Outdoor furniture, a computer station and tour/ticket information
  • Multilingual staff, a front desk safe and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch LED TVs with premium channels and DVD players
  • Kitchens, fridges and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access starts at 10:00 AM.

How much does it cost to stay at Candlewood Suites West Springfield, an IHG Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield, an IHG Hotel on 26 May 2024 start from NZ$211.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lb per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites West Springfield, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites West Springfield, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield, an IHG Hotel?

Checkout is at 11 AM.

Where is Candlewood Suites West Springfield, an IHG Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Q Pin 2's and Big E. Connecticut River and Majestic Theatre are also within 1 mile (2 km).

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 568 reviews" "
Rating 8 - Good. 180 out of 568 reviews" "
Rating 6 - Okay. 67 out of 568 reviews" "
Rating 4 - Poor. 33 out of 568 reviews" "
Rating 2 - Terrible. 16 out of 568 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

CHRIS

Travelled with family
Liked: Staff & service
Bathroom door was missing a piece of the lock so wouldn't close tightly. Black mold where the toilet seat (that was loose) joins the bowl. Shower head had too much pressure and actually was painful to shower as there was no adjustment available to the flow. Bed was comfortable and room was clean.
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at this hotel. While it’s not fancy it’s very clean. The rooms are clean, the beds are super comfortable and there is a gym and washing facilities. There a little shop where you can buy food items to cook, drinks, snacks,some toiletries and washing powder. There is not a breakfast option but there is a Dennys next door. Just down the road there is a supermarkets, several stores, a cinema and several restaurants. There’s also a Starbucks and Macdonald near by. The area is very quiet.
Stayed 3 nights in May 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, amenities
Staff friendly. Felt old and worn down but good ammenities
Stayed 1 night in May 2024

6/10 Okay

Richard

Travelled with family
The stay was fine, hotel was adequate. Minor inconveniences like bathroom fan not working.
Stayed 2 nights in May 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never had such a bad experience as I have had here. The room they gave us had a flickering light and they changed our room because they could not fix a light bulb. The new room had Doritos in the drawers and under the recliner. The people above us made so much noise. The TV had 2 scratches across the screen. IN addition there was tape on the walls as if people hung posters up. When we complained that we could not sleep the front desk said they have gotten other complaints. Nothing was done to correct the situation. I was scheduled to stay 2 nights and left after a night of no sleep. The staff at the lobby desk apologized and said I would get refunded for the 2nd night as I had to book another location. I have written them twice and no response other than an automated response stating that they got my email. This room was filthy, and we could not sleep, I would avoid this hotel. Since we could not slip and the place was dirty we should have been comped for the first night. Stay away!
Stayed 2 nights in Apr 2024

10/10 Excellent

Josefina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Kenny, Catasauqua

Business traveller
Liked: Amenities
I was on the first floor and there was a spotlight that was shining directly into the room. No blinds available to close.
Stayed 1 night in Apr 2024

10/10 Excellent

thomas

Very clean and excellent service
Stayed 3 nights in Apr 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Complete kitchen was nice
Stayed 2 nights in Apr 2024

8/10 Good

Pam

Travelled with family
Nothing
Stayed 1 night in Apr 2024