Spring Shadows Hotels, Houston

"Nice staff"

"Need to keep better care, the place felt super dirty and the elevator almost broke with me and my family in it. Our keycard stopped working during our stay. The fridge wasn’t really cold either. Breakfast was good. Gym was pretty nice. Didn’t swim during this stay. I love that they offer airport shuttle. Overall, it was okay. Not the worst, not the best."

"The sink was stained and leaking the shower was leaking but the room was spacious and generally clean"

"N/a"

"Excellent staff, clean spacious rooms, nice pool, very good breakfast, lovely clean fresh lobby, lots of areas to sit with family. "

"Front desk had an insane attitude , when we asked for a safe she said there isn’t one safe in the whole hotel, when we asked if we could upgrade she said no you can get another room exactly the same price and condition as your current room. We asked if she was sure ask there were better rooms and were willing to pay she said trust me I work here I know more than you. She yelled at hung up on Expedia customer support twice. We had no safe, no cleanliness , the pipes in the toilet ran the entire night. THIS IS NO WAY A FOUR STAR HOTEL, more like a motel or a 2 star hotel. Everything is so old in the room even the iron doesn’t work. The shower curtain was moldy as well. They are charging similar prices to what’s around which is straight robbery. Would not recommend if you are expecting a somewhat classy stay "

"Room was not that clean ."

"The room was gorgeous and all staff was very friendly "

"Ac worked good clean room great staff "