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"Wonderful stay ! Great staff"

"We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc. "

"Hotel is in a great location in the city very close to shopping and restaurants. You can take a 15 minute walk to the lake or a 5 minute walk to the top of the world."

"Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay "

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"Very comfortable and spacious accommodation and incredibly helpful reception staff who went above and beyond both prior to, during and after our stay when we had a problem with pickup of a package we needed on- forwarded to our final destination. They couldn't have been more helpful. "

"It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful! "

"Great room and location"

"Excellent. Just ask for a quiet bedroom. The railway station is in front of the building, but there are very quiet bedroom s. "