Book a Southern California Resort

"I mistakenly booked an interior room with no window on the first day. The lady at the front desk was not helpful at all when I asked her if I could pay extra and upgrade to "

"Yes I really enjoyed it "

"We were very pleased with our stay. Kids loved the pool and our room offered all the comforts of home. Staff was very friendly and if we had questions the text messaging feature helped us get quick answers. We were also notified of special events and check out procedures via text to keep us informed at all times. "

"Fun stay-cation.Well appointed hotel in excellent location, nearby Walk of Fame and short distance from Universal Studios. Highly recommend El Popular for Mexican cuisine adjacent to hotel"

"Hard to tell which amenities are free and which are not"

"Clean room, helpful enthusiastic staff, and a nice hotel to stay at overall. The location is prime if you’re a baseball fan or going to an event at the convention center because the hotel is just across the street. "

"Neither of our 2 rooms were cleaned well. One also had a broken dishwasher and after 4 calls and front desk visits, nothing was done; no dish soap or dish towels were provided as promised. We had young toddlers in each room; one found a sharp screw and a tiny earring on the floor, the other got a sticker in his foot, even after asking for a room cleaning. Exterior also in disrepair with dry rot on exterior stairs and some cloudy windows. Staff was pleasant but not effective at problem solving. Breakfast was adequate but never had enough plates. We didn’t use the pool or hot tub but the water appeared murky at end of day. Family friendly; shuttle schedule inconvenient but easy walk to Disneyland; quiet; fireworks are loud on weekends but didn’t bother our toddlers. Reasonable price for 2 bdrm/2 bath/ full kitchen/ breakfast "

"Rooms were clean, staff gave me a complimentary upgrade, rooftop pool area was absolutely perfect. Restaurant on roof charges mandatory 18% gratuity for tip."

"Me dañaron mi carro en el estacionamiento y no se hacen responsables por daños , eso lo entiendo pero bien que cobran aparte tienen cámaras y no te dejan verlas para saber quién fue 😞"