Lobby

Reviews of Best Western Plus Redondo Beach Inn

2.5 out of 5
Best Western Plus Redondo Beach Inn
1850 S Pacific Coast Hwy, Redondo Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1008 reviews" "
Rating 8 - Good. 344 out of 1008 reviews" "
Rating 6 - Okay. 81 out of 1008 reviews" "
Rating 4 - Poor. 27 out of 1008 reviews" "
Rating 2 - Terrible. 25 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast and breakfast staff was great. Swimming pool area was nice also.
Stayed 4 nights in Mar 2024
Response from BW Redondo Beach Inn on 25 Mar 2024
Dear Christy, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Khan

Liked: Cleanliness, staff & service
Gpod location to local shopping and Redondo Beach. Good sized room. Breakfast was decent and room was clean.
Stayed 7 nights in Mar 2024
Response from BWRBI on 25 Mar 2024
Thank you again for choosing Best Western Plus Redondo Beach Inn, and we hope to see you again soon. Best, Best Western Plus Redondo Beach Inn

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, enjoyed the breakfast
Stayed 1 night in Mar 2024
Response from BW Redondo Beach Inn on 19 Mar 2024
Dear Guest, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms of good size with enough storage to stow suitcases out of the way. Includes refrigerator and microwave, a small sitting area with small table and chairs to eat a snack or bring breakfast back to your room. Rooms also have a desk. We found it comfortable and convenient for a multi-night stay. Water pressure in the shower leaves something to be desired.
Stayed 2 nights in Mar 2024
Response from BW Redondo Beach Inn on 19 Mar 2024
Dear Kris, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Wes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Wes, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Mason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wanted a trip away from my hometown, nice area not too loud and easy check in and check out. Would recommend to stay here and explore the area
Stayed 3 nights in Mar 2024
Response from Hotel Management on 14 Mar 2024
Dear Mason, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean. Had a large king bed and roomy bathroom. Very nice coffee machine in lobby. Didn’t get to enjoy the breakfast because it didn’t work with our schedule. Front desk man could’ve been friendlier at check in. He hardly said an word and didn’t greet us or offer any information about amenities. Lots of dining options nearby and walking distance to beach and pier.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 14 Mar 2024
Dear Aurora, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional. Clean/nice area. Definitely would stay at this hotel again.
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 310-540-3700 .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Tommy LeeGeneral ManagerBest Western Plus Redondo Beach Inn

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
All good, friendly staff, nice room.
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Dear Isis,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 310-540-3700 .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Tommy LeeGeneral ManagerBest Western Plus Redondo Beach Inn

10/10 Excellent

Anna, North Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our plans in Long Beach, including The Aquarium of the Pacific and dining in downtown Long Beach
Stayed 1 night in Feb 2024
Response from Hotel Manager on 8 Mar 2024
Dear Anna, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Raffaele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. Within 15 minute walk from beach and fine dining / shopping in the Riviera Village. Highly recommend.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2 Mar 2024
Dear Raffaele, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location. We could walk to beach and restaurants. Warm pool. The towels were too thin and the carpet could have been cleaned.
Stayed 5 nights in Dec 2023
Response from Hotel Management on 27 Feb 2024
Dear Marilyn, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Feb 2024
Dear Stacie, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, Windows do work to keep road noise down.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Neal, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. Enjoyed the breakfast and appreciated the relatively short walk to the beach and Riviera Village.
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear Catherine, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

semna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and quiet. There is a parking space just in front of the building which is so convenient. The room was big enough to accommodate my families (two adults and two boys). The only thing i didnt like was that the shower is not that strong.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear Semna, Thank you for taking the time to rate your stay. We apologize for the inconvenience and we will look into the shower issue. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Robert Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 15 Feb 2024
Dear Robert, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 13 Feb 2024
Dear Michael, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Sandra J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western is my to go place when I visit LA.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 7 Feb 2024
Dear Sandra, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 7 Feb 2024
Dear Bruce, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was a short walk to the beach and Starbucks and Trader Joe's.
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Catherine, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Sherrie, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
10 minute walk to the beach. Tons of restaurants, free parking and upgraded rooms. We were only here for one night, however would return. The breakfast and staff were amazing
Stayed 1 night in Feb 2024
Response from Hotel Management on 3 Feb 2024
Dear Amanda, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Cindy, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations with cheerful, friendly staff.
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 31 Jan 2024
Dear Cindy, Thank you for taking the time to rate your stay and we are pleased you enjoyed your stay. We hope to see you again soon. Thank you.

10/10 Excellent

yanet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente buena, la habitacion limpia y confortable, y el lugar centrico y cerca de la playa.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Querida Yanet,Gracias por tomarse el tiempo para calificar su estadía y nos complace que haya disfrutado su estadía.Esperamos volver a verte pronto.Gracias, dirección del hotel.

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing unique.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Nancy, Thank you for taking the time to rate your stay. Please provide a little detail of your stay, so we can improve our hotel. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location clean rooms close to beach
Stayed 3 nights in Jan 2024
Response from Hotel Management on 3 Feb 2024
Dear Jaime, thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and there was sufficient choices. The coffee in room was good but the coffee in the lobby was excellent. They have a machine that makes you a latte, or espresso or cappuccino or mocha … yummy. There was a lot of pillows on the bed so you could have them the height you liked. The room was well appointed with a refrigerator and microwave. It had a tub/shower combo which was nice because I like baths. The soaps, body wash, shampoo and conditioner all had a pleasant citrus scent. Check in was easy and fast. The hot tub is indoor so it was pleasant to use in the evening. There was plenty of free parking both under ground and above ground.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Dorothy,Thank you for taking the time to rate your stay and we are pleased you enjoyed your stay.We hope to see you again soon.Thank you, Hotel Management

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
can't think of anything negative - our stay wasvery enjoyable
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Joe, Thank you for taking the time to rate your stay. We appreciate your business and we hope to see you soon in the future. Thank you.

10/10 Excellent

sharon

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Sharon, Thank you for taking the time to rate your stay. We appreciate your business and we hope to see you soon in the future. Thank you.

8/10 Good

Ramamurthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: clean, staff, convenience, parking Don't Like: Can hear people talking in the next room in the middle of night.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Ramamurthy, Thank you for taking the time to rate your stay. We appreciate your business and will look into ways to eliminate the noise between each rooms. We hope to see you soon in the future. Thank you.

6/10 Okay

volkan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Volkan, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Philippe

Stayed 8 nights in Dec 2023
Response from Hotel Manager on 10 Jan 2024
Dear Philippe, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

cristal

Stayed 1 night in Dec 2023
Response from Hotel Manager on 10 Jan 2024
Dear Cristal, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Management on 27 Dec 2023
Dear Chris, Thank you for taking the time to rate your stay. We will most definitely look into those issues! We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Hotel Management on 21 Dec 2023
Dear Patrick, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Michael Dylan, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Broadband networking should be more stable and much faster. I'd gladly pay a premium for this as this matters quite a lot when I travel on business. The paper goods (facial tissue, toilet paper) were quite substandard. I don't expect ultra-luxurious goods but what was provided was rough on the skin. All staff I encountered were very nice and professional and property upkeep was exceptional. I experienced more noise in this visit than on my previous visit but my door did face Pacific Coast Highway this time around. The AC/heater unit covered the external noise to facilitate sleep.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Michael, Thank you for taking the time to rate your stay. We will most definitely look into those issues! We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay as we returned from Mexico for quick visit in the South Bay. Convenient location, competent staff, "jammed" printer for boarding passes!!! We'll return.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Joyce, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Management on 20 Dec 2023
Dear Francisco, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Carlos, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Chris, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Allen, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

PHILLIP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Management on 20 Dec 2023
Dear Phillip, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for the price. The area is beautiful and quiet with a reasonable price. I stay here everytime I am in the Torrance area.
Stayed 4 nights in Nov 2023
Response from BW Redondo Beach Inn on 5 Dec 2023
Dear William, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

chris

Stayed 1 night in Dec 2023
Response from BW Redondo Beach Inn on 5 Dec 2023
Dear Chris,We always appreciated your tope rate!See you soon!

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and highly recommended.
Stayed 4 nights in Nov 2023
Response from BW Redondo Beach Inn on 5 Dec 2023
Dear Luis, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play good deal
Stay was very nice staff was very polite and helpful.
Stayed 7 nights in Nov 2023
Response from BW Redondo Beach Inn on 5 Dec 2023
Dear Redecca, Thank you for taking the time to rate your stay. We appreciate the top rate! Hope to see you soon.Best

8/10 Good

S Jill Rieger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Stayed 1 night in Dec 2023
Response from BWRBI on 5 Dec 2023
Dear Guest, Thank you for taking the time to rate your stay. We appreciate the top rate! Hope to see you soon.Best

10/10 Excellent

Dale, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Nov 2023
Response from BWRBI on 28 Nov 2023
Dear Dale, Thank you for taking the time to rate your stay. We appreciate your business and hope to see you soon in the future. Thank you.

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, affordable, safe for my fam. 8 min walk to the beach
Stayed 4 nights in Nov 2023
Response from BWRBI on 28 Nov 2023
Dear Margaret, Thank you for taking the time to rate your stay . We appreciate your business and hope to see you soon in the future. Thank you.