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Reviews of City Apart Hotel Brno

3 out of 5
City Apart Hotel Brno
Komarovske Nabrezi 2, Brno

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 98 reviews" "
Rating 8 - Good. 47 out of 98 reviews" "
Rating 6 - Okay. 22 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay
7 of us stayed over New Year and I think were the only residents because on leaving we were told our luggage couldn't be stored for the day because they were closing the hotel. However, the rooms were good, it was very quiet, breakfast was adequate but unmonitored. E.g. orange juice ran out quickly and no one refilled it. Nice simple mix of hot and cold foods to keep everyone happy. For the price we couldn't grumble too much though. The hotel isn't too far away from the town centre, the 10-15 min walk did us some good. Thanks
Stayed 4 nights in Dec 2019

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel I have used a number of times , it's about a 20min walk out of town I a nice quiet area so great for sleeping, has a very good breakfast
Stayed 1 night in Jul 2019
Response from Jirka on 4 Oct 2019
Dear guest, it always makes us more than happy to see that our guest's stay was to their satisfaction. Let us thank you for your review, we greatly appreciate your kind words and hope to see you in our hotel again soon. Yours sincerely, City Apart Hotel team

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean and tidy,
The aparthotel was ok. I expected there to be a kitchenette but there was none. Basically it was a no frills hotel with minimal staff. But it was clean and tidy, the bathroom left a little to be desired, but I’ve seen worse. The only problem was access and this is not the hotels fault in any way. The city authorities have taken up all the roads in the area and sat av cannot find a way through! I don’t know how many traffic laws I broke, but it was the only way to actually get to the hotel! It was quiet and neat. I’d recommend this for a basic night if all you want is a bed and breakfast. Nice staff.
Stayed 1 night in Sep 2019
Response from City Apart hotel on 16 Sept 2019
Dear guest, Thank you very much for this review. We are very pleased that we liked our hotel and that you were satisfied with our staff. We apologize once again for the traffic situation, but as you have written, it is not your fault and we cannot do anything about it. City Apart hotel team

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, room comfort
Not bad for a short stay
Affordable, average breakfast, indoor parking, a bit outdated rooms, clean, friendly staff
Stayed 1 night in Sep 2019
Response from Popeláková on 12 Sept 2019
Dear guest, Thank you that you have found time to write this nice review. We are glad that you were satisfied with the accommodation in our hotel. We are very sorry you find our furniture outdating. Once more thank you for your review and we hope to welcome you here soon. Best regards, Team City Apart Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Tom on 19 Aug 2019
Dear guest, it always makes us more than happy to see that our guests’ stay was to their satisfaction. Let us thank you for your review and hope to see you in our hotel again soon. Best regards City Apart Hotel team

8/10 Good

Pam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean
easy to find, check in staff were efficient and welcoming. Room was clean and comfortable Breakfast buffet offered a good choice great location for shopping and getting to the airport
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with helpful staff. Close to public transit system and some stores but not geared for tourists
Stayed 1 night in Sep 2018

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and value for money
Clean room, excellent breakfast with variety of choices and nice and very helpful stuff. Location it's about 20 minutes walk from center. Walls are probably thin because I could hear talking and laughing from the room next to me.
Response from City Apart Hotel Team on 11 Apr 2018
Dear guest, thank you very much for your review, we are really glad you liked our hotel. We will be really happy to see you again! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the money
It was a good enough place to stay. Area does look a little questionable but they had private ground floor garage so I felt safe. it was very clean and kept and the breakfast was great!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We selected this hotel for a short stay in Brno on our way to Praha. It's a little off the main path, but is in a quite neighbourhood and actually not that far from the city centre and transit. It was a great choice for our short stay.
Stayed 1 night in Aug 2017

6/10 Okay

Rostislav

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and clean
Was perfecte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tony, Tauranga

Liked: Cleanliness, staff & service, room comfort
Basic but good
Hotel is exactly as advertised. Rooms are basic but clean, comfortable and spacious. Covered parking at the hotel is free. Getting to the old part of town is a solid 20 minute walk and quite doable with a stop at the modern shopping centre on the way. Breakfast not great.

6/10 Okay

ABDULNASER, KUWAIT

Disliked: Cleanliness, room comfort
hot in the room and there is Air con. not working
i came to this hotel bec. they have a garage for the car nothing but that the rooms normal 3 stat or two star is Enough

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to town

6/10 Okay

Ade, Kent UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Visiting Brno
The hotel is a little out of the way for Brno City Centre, other than that the hotel is OK for the price. Some of the staff could have been more helpful. I will use a different hotel next time for sure.
Dear guest, thank you for your comments. We are very sorry if you think that the distance to the city centre seems to long. The way takes 10 minutes by tram, 5 minutes by car or 15 minutes walking. We will be glad if you visit us next time. Colleagues from the reception will be happy to assist you and answer your questions. Have a nice day! Team City Apart Hotel Brno

6/10 Okay

lak, prage

Liked: Cleanliness, property conditions & facilities
apart from city
clean and tidy hotel, friendly staff but no way to get anywhere near to the city centre without taxi
Response from Marta on 3 Jan 2015
Dear guest, thank you for your nice comment. We are glad that you were satisfied with the cleanliness and staff. When you visit us next time, our receptionist will be happy to advise you, how to get to the city center. Two minutes walk from the hotel is a tram stop and the way takes 10 minutes; the walking distance 15-20 minutes. Have a nice day. Team City Apart Hotel Brno

8/10 Good

ABDULNASER ALABBASI, BRNO

Liked: Staff & service, property conditions & facilities
Not bad for the price
I like to be honest in my reviews so here is the pros and cons: -Pros: cheap prices and very moderate, free garage extremely safe and 1 meter from the hotel ( from inside the hotel to the garage), 24/7 staff that is extremely helpful and cheerful ( at your service ), big room with nice AC and moderate lighting. // Cons: Very old t.v with limited selection channels , bathroom shower heads cannot be turned frontward ( therefore you either have to stick exactly under it or use it manually ; as in moving it with one hand constantly) , neighborhood is not that quiet ( past 7 am cars pass by and wake you up, at night some chit- chat and people smoking, and some drunk people [10%]), and lastly they have extremely small beds around 90 cm or less ( bed springs from 1990 so they are extremely bad for old people or people older than 45 years old ) their blankets only cover 70% of your body if your height is longer than 150 cm . In conclusion : If you will be staying 20-30 percent of the day at the hotel , then it will be good.
Response from Marta on 18 Oct 2014
Dear Mr. Alabbasi, Thank you for your time to write all these comments. It helps us to improve a lot of things in our hotel. We are happy to have our own garage. Our another big advantage is the location of the hotel (3 minutes from the city centre by car; next to the hotel are there a park and cycle track). Usually it´s a quiet street. Of course, we have both, big rooms and small ones. Step by step we upgrade them including the equipment. We are very sorry that you were not satisfied with the length of blankets. Our blankets have standard size. Next time we can prepare for you two blankets. Really we appreciate that you have stayed here several times because it still gives us the chance to be better and better. We will do our best to satisfy you during your next visit. Yours sincerely, Marta Havlíčková

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain for price
Very clean, incredibly helpful staff (went above and beyond to do anything they could for me). Rooms were nice, full bath tub, good breakfast. Air-conditioning was broken while I visited, but I was told it would be fixed in a few days so probably not a concern about booking. A bit out of the way of the city center (takes about 18 minutes by tram to get to the main train station/city center area) but if that's not a problem for you I would definitely recommend. Great deal for the price!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than just a great stay
Looking for extremely friendly and helpful staff? My choice in the future will be absolutely easy! Nice room, maybe not as fancy as you may expect, but just all right for what you pay for. Cleanliness everywhere, and very nice and extremely helpful receptionist was just the beginning of a great stay. Very good breakfast, garage parking and great location close to the city center, bus and train station. There are no question about my satisfaction. Enjoy...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dave, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A review
Excellent hotel, A little out of town. However public transport is a minute walk away, hotel reception sells tickets. The hotel is convenient for the Technology Park too, although on opposite sides of town the No12 tram serves both. You can also walk to the 'old town' 15/20mins without crossing any major roads, go into the back of the bus station and then through the shopping complex.

8/10 Good

Craig

Liked: Cleanliness
Business hotel
Internet only works in some rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brno and Ivancice sightseeing
I was very impressed with the hotel and the friendliness of the staff where no question was too much trouble.

8/10 Good

Sarah, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you speak Czech outside of it
The hotel staff were obliging and ever helpful. The problem for me was the language barrier but that was my problem not the hotel's. The breakfast was adequate but not brilliant, I could have done with more choice but again, subjective not the fault of the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amy, Elkin, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and Clean Basic Apartment Hotel
The staff is very friendly and helpful. They were even kind to help us order delivery pizza since we do not speak Czech. The rooms and bathrooms are basic and clean. They have a lot of room and have all the things you would need to include movie rentals in the lobby. The breakfast buffet was a slightly above average European breakfast. It was yummy and had much variety. The coffee machine is wonderful!!!!

6/10 Okay

ALABBASI, KUWAIT

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Thomas on 19 Aug 2019
Dear guest, it always makes us more than happy to see that our guests’ stay was to their satisfaction. Let us thank you for your review and hope to see you in our hotel again soon. Best regards City Apart Hotel team

8/10 Good

Erwin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019
Response from Thomas on 19 Aug 2019
Dear guest, it always makes us more than happy to see that our guests’ stay was to their satisfaction. Let us thank you for your review and hope to see you in our hotel again soon. Best regards City Apart Hotel team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from City Apart Hotel Team on 18 Jul 2019
Dear guest thank you for you kind review. We appreciate that you have spent the time to send us the review. It helps us to improve our services for the future guests. We hope to see you in our hotel again soon. Yours sincerely City Apart Hotel Team

10/10 Excellent

Seungmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 호텔과 저녁식사
호텔에서 왼쪽으로 200미터만 가면 식당이 하나있는데 맥주와 립은 환상적임
Stayed 1 night in Jul 2019
Response from City Apart Hotel Team on 18 Jul 2019
Dear guest we greatly appreciate your kind review. It makes us more than happy to hear that you ejoyed your stay in our hotel and its neighbourhood. We hope to see you in our hotel again soon. Yours sincerely City Apart Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el desayuno, es muy completo u no me gustó que no usen persianas
Stayed 7 nights in Jun 2019
Response from City Apart Hotel Team on 18 Jul 2019
Dear guest thank you for your positive review. We are always more than happy when guests find multiple nice things to say about our hotel. If you do not like something about the room feel free to come to the reception and ask for a different room. We always try to do our best to fulfill guest’s needs. We hope to see you in our hotel again soon. Yours sincerely City Apart Hotel Team

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from City Apart Hotel Team on 18 Jul 2019
Dear guest we greatly appreciate your kind review. It makes us more than happy to hear that you ejoyed your stay in our hotel. We hope to see you in our hotel again soon. Yours sincerely City Apart Hotel Team

8/10 Good

miae

Liked: Cleanliness, staff & service
그냥그래요
급하게 예약한 숙소인데..관광지까지 걷기에 조금 멀고, 주변에 아무것도 없습니다. 갖출것들은 다 있으나, 뭔가 다 허접한 느낌?..주차장이용은 편리하였고 아침식사도 괜찮았습니다.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel byl velmi klidny, zrejme vzhledem k mimosezonnimu terminu. Snidane byla moc dobra, bohata, velky vyber. :-)
Stayed 2 nights in Mar 2019
Response from Tým City Apart Hotelu on 14 Mar 2019
Vážený hoste, těší nás, že se Vám v našem hotelu líbilo, a rádi Vás u nás opět brzy uvítáme.

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens.
Stayed 1 night in Jul 2018

6/10 Okay

Susanne, Hamburg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rezeption spricht kein Englisch. Frühstück zum Mitnehmen wurde nicht ermöglicht.
Stayed 1 night in Sep 2018

6/10 Okay

Martin

Liked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

sven

Bra bemötande. Mitt enkelrum var helt okej. Problemet var dock att väggarna var lite för tunna. Efter en pratsam natt hos grannen, fick jag byta till ett dubbelrum, vilket var ett lyft. Mycket tillmötesgående personal och en god frukost gjorde vistelsen angenäm. Sven
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Bra läge, lätt att hitta.
Bra alternativ om man skall bara stanna en natt. Bra med privat parkering, stor lägenhet med bra säng och bra luftkonditionering, men det är andra året när jag fick tjata för att få "rätt rum" som jag hade bokad i förväg, fick bytta två gånger. Det blev bra till sist men onödigt strul om man antigen inte läser bokningen eller vill ge billigare rum än det man betalar för.
Stayed 1 night in Jul 2018

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes hotel mit eigener im zimmerpreis inkludierten tiefgarage. zu fuß geht man schon so an die 15 -20 minuten in die innenstadt. frühstück wirklich umfangreich. wlan gratis. rezeptionist sehr freundlich und hilfsbereit. um den preis eine klare empfehlung. wer lichtempfindlich ist sollte sich schlafmaske mitnehmen da es ohne vorhänge doch sehr hell im zimmer wird.
Stayed 1 night in Jul 2018

8/10 Good

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
엘리베이터에 갇히기도 하고, 직원의 실수가 있어 결재와 환불에 많은 시간을 지체하였지만 이마져도 여행의 묘미라고 생각합니다. 직원분들도 너무 친절하고 책임감 있게 대처하는 모습에서 큰 만족감을 가지고 머무르다 왔습니다. 개인이나 커플 여행보다는 가족여행에 어울리는 숙소입니다. 주변지역이 조금 외져서 차가 없으면 불편할 거란 생각이 드는것 외에는 만점입니다. 브르노란 도시의 매력에 빠진만큼 다음에는 가족들고 재 방문하고 싶은 곳입니다. 저때문에 밤샘 근무에도 퇴근못했던 이름이 기억나지 않은 이쁜 직원분에게 죄송한 마음이 큽니다.
Stayed 1 night in Jun 2018

8/10 Good

Per Mølgaard

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

8/10 Good

Thomas

Liked: Cleanliness
Stayed 1 night in May 2018

8/10 Good

Kirsi

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool hotel
Quite hotel, with very good garage parking, great value for money and comfortable beds. Easy and cheap access to downtown by taxi.
Stayed 1 night in Feb 2018
Response from Dana on 7 Mar 2018
Thank you for your nice review. We are very happy, that you like it here and we look forward to see you again. Best regards