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Reviews of The Inn at Saint Mary's

3.5 out of 5
The Inn at Saint Mary's
53993 Indiana State Route 933, South Bend, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews" "
Rating 8 - Good. 185 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I give the property a solid good rating—nothing extraordinary and nothing negative.
Stayed 2 nights in Apr 2024

8/10 Good

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheet has some stains. Location is convenient for college visit.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Awesome staff. We would highly recommend it for anyone visiting South Bend, IN.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property except the lack of a pool. In the past we have been able to use the pool at an adjoining property but not this time for insurance purposes. That needs to change in the future.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent stay for an affordable price. It's got unique features, such as the beautiful lobby and staircases, that make it a more enjoyable stay than a cookie-cutter hotel, and of course is close to the universities. In our particular case, there was a mechanical issue in our room and we were immediately given a new room (one that we considered to be an upgrade!). We were grateful for the kind workers, especially at the front desk.
Stayed 1 night in Apr 2024

8/10 Good

Henry

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Nice, reasonably priced facility conveniently located just off the turnpike.
Stayed 1 night in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities
The quietest hotel I've ever stayed in - soundproof rooms. Very comfortable beds. The only things I didn't like were that the breakfast pastries were kind of dry and blah. The eggs and potatoes were good. Didn't try the sausage. The worst part was that the "low heat" setting quickly made the room too hot and the "low cool" setting quickly made the room too cool. At night I kept waking up too hot or cold and had to adjust it because the duvet made me too hot most of the time. The sheet wasn't cotton, so it didn't breathe which is why I sometimes had to turn on the cool setting.
Stayed 3 nights in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

helen, gloucester point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great stay at the Inn!
Stayed 2 nights in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great space for walking. Eva’s clean & the staff super nice.
Stayed 1 night in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location close to the Notre Dame campus. The room was clean and nice sized. We did have trouble getting the room cleaned but over Easter weekend it was not surprising. Still a good stay
Stayed 3 nights in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Lauren M

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok the staff is superb as a single parent traveling 10 hours they made check in smooth. Then after a nap donnie and jojo even gave advice on the best pizza in town barnabys which was def jersey approved and close to notre dame. Despite thw rain we made the best of the evening after a long trip!
Stayed 1 night in Apr 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Russell, Tomahawk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. EV charging available on site.
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating and review.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness
When we checked in Friday night the woman @ desk had terrible customer service. The next day, staff was great, the bartender was awesome along with room staff, Maury was fabulous!
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, nice staff
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Jill, Draper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

8/10 Good

Luisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient and affordable. We stay every time we come to South Bend
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

8/10 Good

Steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the service road from St Mary’s, so very convenient for a campus tour. Good breakfast, quiet and clean. Had a lobby bar that we didn’t have time to check out, but it looked nice. Recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Marisol, Greenwood

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our place to stay when we drive up to South Bend.Family friendly minutes away from shopping . Walking distance from all 3 campuses.
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great in everyway
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice and friendly.
Stayed 2 nights in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has electric vehicle charging which was very helpful for a long road trip.
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to nearby schools and expressway Loud open bar area sends noise straight up to rooms
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

Melanie

Business traveller
Wonderful!
Stayed 2 nights in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place, with one exception… It is so loud. The walls are very thin and it was still loud after I tried several things. Towels around the door, turned on the fan, even the TV didn’t do it. Glad I brought my ear plugs!
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the review and rating.

10/10 Excellent

NATHANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Cleanliness of facility. Nice breakfast. Nice afternoon/evening bar service. in lobby. Also convenient Starbucks service in Lobby
Stayed 1 night in Mar 2024
Response from Shalonda on 4 Mar 2024
Thank you for the review and rating.

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2024
Response from Shalonda on 4 Mar 2024
Thank you for the rating.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shalonda on 4 Mar 2024
Thank you for the rating.

10/10 Excellent

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. The staff is very friendly. They have a nice bar and a Starbucks. The free breakfast in the morning is off the hook.
Stayed 1 night in Feb 2024
Response from Shalonda on 4 Mar 2024
Thank you for the review and rating.

8/10 Good

Amie

Stayed 1 night in Feb 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and staff. Esp the cooking staff
Stayed 1 night in Feb 2024
Response from Shalonda on 19 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so sweet and informative.
Stayed 3 nights in Feb 2024
Response from Shalonda on 19 Feb 2024
Thank you for the review and rating.

10/10 Excellent

Constance

Travelled with family, Business traveller
Liked: Amenities
Great Hotel
Stayed 1 night in Feb 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

8/10 Good

Kevin

Stayed 1 night in Feb 2024
Response from Shalonda on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a visit to ND.
Stayed 2 nights in Feb 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Hsiaomei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn provides the shuttle service to and from the airport. In addition, you can make requests to university anytime when the shuttle and drivers are available. Incredible to discover this service on site!
Stayed 2 nights in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Room and property were very clean and housekeeping was present and available every day. Bathroom looked recently renovated. Breakfast was good. Lobby was nice with plenty of seating, a small bar and coffee shop. There were hockey teams at the hotel the weekend we were there and it was quite loud in the lobby and room next to us, but I’m a hockey mom so I get it :) My only complaint is that I reserved a room with two queen beds, but because of our late 10pm arrival, they only had a king pullout available. It was fine - the layout of the room was nice in that the pullout was in a different section than the king bed - but I had purposely booked this hotel so that my son and I could each have a bed. But overall great stay and excellent location right off the toll road and quick access to the ND campus.
Stayed 2 nights in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the rating.

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Vincent

Travelled with family
Nice property
Stayed 2 nights in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Neal

Travelled with family
Stayed 2 nights in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the rating.

10/10 Excellent

Edward, Darnestown

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the rating.

10/10 Excellent

Haiqing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the review and the rating.

10/10 Excellent

Matthew W.

Stayed 1 night in Jan 2024
Response from Shalonda on 13 Feb 2024
Thank you for the rating.