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Mövenpick Resort & Marine Spa Sousse

5.0 star property
Beachfront hotel with 2 outdoor pools and full-service spa

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Mövenpick Resort & Marine Spa Sousse offers a private beach escape. Guests enjoy the poolside bar, rejuvenating Marine Spa treatments, yoga classes, and fitness sessions. The property features rooftop views of the golf course and nearby shopping opportunities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Single Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Twin Room, 1 Single Bed, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Single Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 32 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Twin Room, 1 Single Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Single Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Twin Room, 1 Single Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Single Bed, Sea View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

Junior Suite, 1 King Bed with Sofa bed, Sea View

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View

Suite, 1 King Bed, Terrace, Sea View

Suite, 1 King Bed, Terrace, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Double Bed, Sea View

Presidential Suite, 1 Double Bed, Sea View

Presidential Suite, 1 Double Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Boulevard du 14 Janvier, P.O.box 114, Sousse, 4039

What's nearby

  • Sousse Beach - 7 min walk - 0.6 km
  • Medinat Alzahra Parc - 4 min drive - 3.0 km
  • Ribat of Sousse - 4 min drive - 2.6 km
  • Port El Kantaoui Harbour - 12 min drive - 8.5 km
  • Acqua Palace Water Park - 12 min drive - 8.9 km

Getting around

  • Sousse Station - 7 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 30 min drive

Restaurants

  • ‪Il Conte - ‬5 min walk
  • ‪Lotus Club - ‬9 min walk
  • ‪Beach Bar Movenpick - ‬7 min walk
  • ‪Tapeo Restaurant - ‬1 min walk
  • ‪Una Storia della Vita - ‬1 min walk

About this property

Mövenpick Resort & Marine Spa Sousse

Luxury family-friendly hotel near Sousse Beach
An adjacent golf course, a beach bar and a poolside bar are just a few of the amenities provided at Mövenpick Resort & Marine Spa Sousse. With a private beach, sunloungers and waterskiing, this hotel is the perfect place to soak up some sun. Treat yourself to a detox wrap, a body wrap or a Thai massage at Marine Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. The gym offers fitness classes and yoga classes; other things to do include sailing, parasailing and beach volleyball. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Express check-in, babysitting (surcharge) and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 618 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Pool
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7.6 out of 10, Good, 207 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Skydiving
  • Steam room
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 24 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TND 50 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TND 250 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear must be worn in the swimming pools. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Moevenpick Marine Spa
Moevenpick Marine Spa Sousse
Moevenpick Resort & Marine Spa
Moevenpick Resort & Marine Spa Sousse
Moevenpick Sousse
Sousse Resort
Moevenpick Resort & Marine Spa Sousse Hotel Sousse
Moevenpick Resort And Marine Spa Sousse
Mövenpick Resort Marine Spa
Mövenpick Marine Spa Sousse
Mövenpick Marine Spa

Frequently asked questions

Does Mövenpick Resort & Marine Spa Sousse have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM to 7 PM.

Is Mövenpick Resort & Marine Spa Sousse pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Resort & Marine Spa Sousse?

Self-parking and valet parking are free at this property.

What time is check-in at Mövenpick Resort & Marine Spa Sousse?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mövenpick Resort & Marine Spa Sousse?

Checkout is at noon.

Does Mövenpick Resort & Marine Spa Sousse provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TND 250 per vehicle applies.

Where is Mövenpick Resort & Marine Spa Sousse located?

Located in Boujaafar, this beachfront hotel is in the city centre and within a 10-minute walk of Sousse Beach, Boujaffar Beach and Sousse Corniche. Casino Veneziano and Zaouia Zakkak are also within 2 miles (3 km). Sousse Station is 22 minutes by foot.

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Reviews

Mövenpick Resort & Marine Spa Sousse Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

7.4

Staff & service

7.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 273 out of 612 reviews
Rating 8 - Good. 154 out of 612 reviews
Rating 6 - Okay. 87 out of 612 reviews
Rating 4 - Poor. 43 out of 612 reviews
Rating 2 - Terrible. 55 out of 612 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is the best beautiful surroundings good food great service
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here 5 stars
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel will stay ma y times
Stayed 1 night in Jun 2024

10/10 Excellent

Saber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the city, staff were lovely and friendly food was delicious all in all a great stay, highly recommended.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, what a great hotel!

Wow, what a great hotel!
Stayed 2 nights in Jun 2023

10/10 Excellent

Nadhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very Beautiful Hotel The staff is amazing
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property as always recommended 👌
Stayed 1 night in Jul 2024

10/10 Excellent

Bouzid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Just the breakfast could be better.
Stayed 1 night in Sep 2023

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
The night clubs next to the hotel they close late and it’s kinda annoying but this hotel is the best in the aria.

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Old and run down

It looks great in photos but the hotel is rundown and needs some repair work. Things like lounge chair cushions being moldy and glass banisters being cracked. And there were cockroaches in the bathroom. The spa is over crowded and they allow kids which makes it very peaceful.
Stayed 3 nights in Nov 2024

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star hotel by any means. Old rooms, rude and lazy staff, bad food. does not meet any international standards by any means and should definitely not have rigjts to be a movenpick hotel. Disappointing.
Stayed 2 nights in Aug 2024

6/10 Okay

Chedi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 3 nights in Aug 2024

2/10 Terrible

JINHONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
air con is not working properly and no action for the maintenance. reception people looks kind but no follow up for any requirement
Stayed 3 nights in Aug 2024

4/10 Poor

Ghachem

Disliked: Cleanliness, staff & service, amenities
Poor service quality not worthy
Stayed 2 nights in Jul 2022

8/10 Good

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

By og strand i Sousse

Flott hotell nærme byen og strand. Romslige og fine rom. I april var det ikke mye folk der, så ikke noe kø eller kamp om de beste solplassene. God og godt utvalg til frokost, men skuffende at de går tom for frukt, grønt og noen meieriprodukter når det ikke er fullt hus, vi var ikke seint ute heller. Bestilte tid på Spa, flott anlegg, flinke folk men engelsken er såpass dårlig at det blir litt gjettekonkurranse på hva de egentlig sier/spør om. Vi hadde det fint, men ikke sikker på om vi drar tilbake til dette hotellet hvis det fremdeles er mye dyrere enn de andre hotellene ved siden av
Stayed 3 nights in Apr 2025

4/10 Poor

Gauhar

Liked: Cleanliness, property conditions & facilities

Burkini not allowed

Stay was largely OK. But my daughter faced some discrimination when she went to the swimming pool dressed in a Burkini. She was somewhat rudely informed that she can only go into the pool if dressed in a more revealing swimming costume, which she feels is a discriminatory policy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Un séjour en étant maman seule avec deux bébés j'avais tout le soutien de personnel avec un grand atout un mode de garde à disposition une halte garderie ou nounou à la demande c'était un confort sans faille.
Stayed 5 nights in Dec 2024

6/10 Okay

Damien

Liked: Cleanliness
Séjour convenable dans cet hôtel immense avec une belle plage. Neanmoins il aurait besoin de rénovation notamment les chambres. J’ai demandé une chambre avec un grand lit lors du checking, on m’a confirmé que celle qu’on me donnait était avec un grand lit, mais une fois arrivé dans la chambre, c’était deux lits séparés. Je suis retourné à la réception, on m’a donné une nouvelle chambre avec un grand lit, mais cette fois, la baie vitrée était cassée, impossible de fermer la baie vitrée. On m’a alors donné une troisième chambre qui donnait côté rue et qui était très bruyante, car les isolations sont mauvaises. Je vous recommande donc d’éviter les chambres côté rue car il y a beaucoup de circulation et c’est assez bruyant. Il faut privilégier les chambres côté mer. Les salles de bain sont très sombres avec du carrelage marron partout et peu de lumière. Enfin pendant deux jours, la télé n’a pas marché soi-disant pour un problème général. Les horaires de la piscine couvertes chauffés sont très limités 10 heures à midi et 15 heures à 18h. Je ne vois pas pourquoi les horaires sont si courts. Le buffet du petit déjeuner était bien avec des options sans lactose, mais pas sans gluten dommage.
Stayed 2 nights in Nov 2024

4/10 Poor

Mejdi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Leider war das zu kalt Heizung defekt
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Staff & service
Did not follow instruction
Stayed 1 night in Nov 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no tv for 4 days wasn't up to its usual standards 😒
Stayed 5 nights in Oct 2024

6/10 Okay

DKHIL

Liked: Staff & service
Le personnel ainsi que les cadres un 10/10 , le stationnement est disponible mais vraiment limité et compliqué ( parking sous terrain pas d ascenseur , sinon les autres parking sont loin ) ils gardent des place VIP pour les hommes d affaires .( ou lieu de les avoir pour handicapés ou bébés) ..l acces a l hotel est contrôler a chaque passage on d irai qu on passe par la douane , les matelas plage et piscine sont sales ( kaka de mouettes) , le lobby est une place ou on peut fumer( C pas sensé).....pour le prix que j ai payé en bas saison , ca vaut pas le coup , ses concurrents sont meilleurs ( Marriott , 4 saisons ....). ( j ai compris pourquoi il ya un 8/10 pas 9 ou plus sur Expedia )
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Mala experiencia. El nombre ENGAÑA.

El wifi de la habitación funcionaba intermitentemente. Durante toda la.estancia de 4 dias la señal de TV no funcionó Reclamamos tres veces en dos ocasiones fueron técnicos a atender el reclamo. El primero dijo que era un problema del internet/cable y que tratarían de resolverlo. El segundo técnico confirmó esta anomalia y dijo que todo el hotel estaba con ese problema. Las toallas muy finas y ya antiguas, era evidente el uso por los años. En relación al desayuno todo era caótico. A pesar de lo grande del salón tuvimos que esperar parados para que se desocupe una mesa. El servicio de preparación de huevos revueltos estaba sobrepasado: habia una fila de mas de 15 personas. Lo mis.o con el servicio de preparación de crêpes (con una 10 personas en la fila). De las cuatro maquinas de café solo funcionaban dos. Además tardaban mucho tiempo en preparar el café. Tampoco el contenedor era suficiente ya que cada 15 minutos debian llenar de agua y de granos de café. A pesar de tener pagado el desayuno decidimos ir a una cafetería en las cercanias del hotel para evitar volver a pasar malos momentos. Las tumbonas en la playa eran muy antiguas y mal conservadas. Necesitan recambio. Finalmente a pesar de la categoria de mi membresia en hotels.com no nos permitieron hacer un late checkout mismo pagando por dos horas más. Consultamos al concierge el precio del taxi al aeropuerto nos pidieron 50 euros. Un taxi amarillo que pasaba frente al hotel nos costó 14 euros.
Stayed 3 nights in Oct 2024