Terrace/patio

Reviews of Relais Blu

4 out of 5
Relais Blu
Via Roncato, 60, Massa Lubrense, NA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 104 out of 125 reviews" "
Rating 8 - Good. 18 out of 125 reviews" "
Rating 6 - Okay. 1 out of 125 reviews" "
Rating 4 - Poor. 1 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a bit removed from Sorrento, and that is a good thing. It was so peaceful and quiet; the perfect homebase to retreat to after a day of fifhting the crowds on the Amalfi Coast or in Sorrento.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magnificent stay at Relais Blu. Everything about it was amazing from the room, to the restaurant, to the gorgeous infinity pool. But if I had to pick a highlight it would be the staff, who were so welcoming from the moment we walked in. Any request made was not too inconvenient and instantly attended to. If you don’t have a car,just be aware that it is a little inconvenient as it is about 30min by car from Sorrento, but the hotel can organise transfers to Naples or Sorrento (at set rates). Otherwise, the hotel is an amazing place to stay and relax, with some shuttles that will pick you for various activities. Thank you for a memorable stay!

10/10 Excellent

Kyle, Corona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and egar to assist. Only issue is that it's a bit of a drive to local towns for dining and shopping.
Stayed 3 nights in Aug 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the deal! The greeting service was amazing with parking valet and curtousy drink and accompanied site visit. The room was clean, spacious and offered a perfect view of Capri Island. The pool was amazing with the same view and bar service. The sunset supper and breakfast are unmatched. The service, presentation, taste and overall experience make this place a must stop! Only negative could be the distance from other Amalfi sites but well worth the trip! We will repeat one day and refer the place to our friends.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Stayed 1 night in Jun 2023

10/10 Excellent

Tzach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Heather

Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2023

10/10 Excellent

DAN

Stayed 2 nights in Oct 2022

10/10 Excellent

Bogdan

Stayed 1 night in Aug 2022

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2022

10/10 Excellent

Howard, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic views from the pool, restaurant and room! Delicious food and great wines. Such a beautiful experience. Would highly recommend.
Stayed 3 nights in Aug 2022

2/10 Terrible

P

Disliked: Staff & service, property conditions & facilities, room comfort
Way overpriced - fake luxury
At this price bracket you would expect genuine luxury and genuine attention to detail and the guest experience.The reality is quite different. Staff don't appear to be well trained or committed to your wellbeing, rooms are in fact quite basic and have the charm of an aparthotel, lacking flowers or other finishing touches and are not even properly aired or provide even a simple kettle and tea, for that matter. It is primarily a business operation designed to sell itself well online and make profit. That was the vibe.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views from the property were breathtaking! The customer service was excellent. I received special treatment at the restaurant because it was my birthday!
Stayed 2 nights in Oct 2018

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just perfect, from the view, the size of the room to swimming pool and breakfast
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay! Great facility, amazing staff!
It isn't frequent that I rate with perfect marks, but Relais Blue certainly deserves it! The facility is modern, very nicely designed. Many seating areas with magnificent views. Rooms are spacious, very convenient, perfectly maintained. Food is great, at both the Michelin starred chef restaurant and the Bistro. But above all, what really made the experience so special, was the staff. They were not just professional and efficient. They generated atmosphere of warmness and friendliness, really doing their best to help with action or advise, always caring to make your stay perfect. We left after staying 3 nights, and immediately wanted to come back.
Stayed 3 nights in Oct 2019

10/10 Excellent

Carmela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs
Beautiful location with a fantastic view. Pool even though is a bit small is lovely but should have some music playing in the background. I would love to return.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool overlooking Capri is breathtaking. Unbelievable views from the pool at Sunset.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Jul 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property!
A truly amazing hotel with friendly attentive staff, fantastic facilities, amazing panoramic views of Capri and a superb restaurant.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Everything about this hotel is amazing. The service is top notch. Pool is gorgeous, food is spectacular, rooms were spacious and so clean and the property is beautiful. The staff was always eager to please. We never wanted to leave.
Stayed 3 nights in Jul 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Johanna, Boston

Liked: Staff & service, property conditions & facilities
Excellent contemporary hotel with the best view from rooms and pool over Capri. The staff always polite and helpful. Best choice for Amalfi/Sorrento coast if we like to be away from the tacky tourist places.
Stayed 3 nights in Oct 2018

10/10 Excellent

Sue, Hampshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have just returned from Relais Blu having had 6 fantastic nights there. We were welcomed with Prosecco and given a room upgrade which was a lovely surprise. The room was very spacious with the bed facing a picture window. It had a lovely big bathroom with shower and whirlpool bath and full size luxury toiletries provided, bathrobes and flipflops for the pool. We had a lovely balcony which you could have breakfast on if you wanted room service. The views from our room no 105 were amazing. Beautiful views of Capri and amazing sunsets in the evening. The manager welcomed us to his hotel personally which was a nice touch. The hotel staff were friendly and efficient, nothing was too much trouble. All the duty managers we dealt with were very helpful when we asked for advice regarding travel and sight seeing. The food was gorgeous and plentiful. Breakfast was buffet style but you could also request cooked breakfast if you wished. In the evening you had the choice of the brasserie menu or the gourmet menu which is cooked by a 1* Michelin chef. There is a lovely pool with great views and comfortable loungers with towels provided. This is a great hotel to stay in if you don't want to stay in any of the bigger towns on the Amalfi Coast. You will benefit from hiring a car as the hotel is not close to any major towns but the location makes up for this. This is one of the best hotel stays we have ever had.
Stayed 6 nights in Oct 2018

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous!!
Absolutely fabulous!!! Staff couldn’t be more helpful. Rooms and view amazing. It’s a little remote but if you’re looking to relax this is the place. Would go again in a heartbeat.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Pauline, oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The most amazing hotel with stunning views and infinity pool Amazing food and staff very accommodating Highly recommend!
Stayed 2 nights in Sep 2018
Response from Jiri on 16 Sept 2018
Thank you for staying with us. We appreciate your feedback! Looking forward to welcoming you back here at Relais Blu Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jiri on 16 Sept 2018
Thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views of Capri. A peaceful and magnificent place to stay. Somewhat remote, but that is part of the allure.
Stayed 1 night in Aug 2018
Response from Jiri on 21 Aug 2018
Thank You very much Hope to welcome you to the Relais Blu next time Kind Regards

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Jiri on 21 Aug 2018
Thank You very much Hope to welcome you to the Relais Blu next time Kind Regards

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful few days at Relais Blu
We really enjoyed our stay at Relais Blu. It's really a hotel that's built on it's view, which really was incredible. Whether you were by the pool, having dinner or waking up to it, it never failed to amaze. All of the staff were brilliant as well - both welcoming and helpful. It's in a quiet area, which is what we wanted for our stay. There's not much in the immediate vicinity but it's close enough to some of the local ports and towns to travel out to, which the reception always helped to organise. The rooms could do with a bit more character, but that's a minor point.
Stayed 4 nights in Jul 2018
Response from Jiri on 21 Aug 2018
Thank You very much Hope to welcome you to the Relais Blu next time Kind Regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Gem
Relais Blu is a fantastic place to stay. The hotel is modern and pristine, the rooms very large, and the view is of course amazing. The service was excellent, and staff eager to help when our flight was delayed and travel arrangements changed. Because the hotel is small, at times we were the last couple at the bar or restaurant, but the staff was still eager to accommodate. The restaurant is Michelin quality, much more modern than traditional Napolese cuisine, and the perfect compliment to more-hearty local restaurants. We traveled throughout the Amalfi Coast and we very much enjoyed our stay at the Relais Blu. We stayed here, then Positano and then outside Amalfi. The Relais Blu was by far nicer than a comparably-priced hotel in Positano.
Stayed 2 nights in Oct 2017

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Highly recommended, great rooms, people and service. The views and constantly beautiful sunsets are amazing and the tranquility was exactly what we needed, so much so we extended our stay another night :)
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
absolutely excellent service, breakfast and meals. Room and garden needed freshen up décor wise but otherwise excellent
Stayed 1 night in Oct 2017

10/10 Excellent

Mr RP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special honeymoon destination!
Relais Blu is an incredible place to stay, I will never tire of the views you get over Capri! The room was excellent and the service from the staff was also great. We are at the main restaurant during the stay and can thoroughly recommend the taster menu. We will definitely return.
Stayed 6 nights in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a must if going near Sorrento
Stayed 3 nights on out holiday in the area for my wife birthday. The views are fantastic and could not fault the hotel or staff. Will definitely stay here again if anywhere near on holiday. This is a must if going to Sorrento.
Stayed 3 nights in Sep 2017

10/10 Excellent

ramona, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with the best view
It's little bit far away from town center, but it is perfect if you want to be far from busy and crowded central and have a relax and chill get away. View of the hotel is amazing. Very respectful staff. They have mechlin star restaurant which the food was delicate and exceptional.
Stayed 1 night in Sep 2017

10/10 Excellent

Patrick, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Restaurant, Wonderful Views
Overall Relais Blu very much surpassed our expectations. The hotel is beautiful and has incredible views of Capri and the Naples Bay. The service was all great, both leading up to our reservation and during our stay. The restaurant was a pleasant surprise - the food there was absolutely delicious and some of the better food we had on our trip. The location is a bit far from "anything" so it has to be the type of place you're willing to just hang out and relax, or take day trips from (as you aren't going to just run down the street for lunch or to do some shopping). My only mild complaint would be abut the pool, as the staffing there was inconsistent.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, view and staff at this hotel are amazing.
Stayed 3 nights in Aug 2017

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay. The food and service was excellent.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING views and hotel
It is the perfect low key place to spend a few nights.
Stayed 3 nights in Jun 2017

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais Blu Review
Views from the hotel are simply stunning! The hotel location is remote but with a car this wasn't an issue. Staff at the hotel were very friendly and helpful. Would definitely recommend this hotel for a relaxing break.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
The most amazing hotel with the best service we have ever experienced! All the employees at Relais Blu could not have been more welcoming and helpful and we were just blown away by there attention to detail. The breakfast and restaurant was faultless and the food was perfect each and every time we ate there. The pictures don't do the rooms, venue and views justice, it was better than we ever expected and cannot wait to go back there very soon. It really was a piece of heaven on earth

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy kids at swimming pool
fab pool but very noisy kids