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"Karl - food service, was so welcoming, polite, and kept breakfast moving!! "

"The room was warm clean and well maintained the staff was very friendly and helpful the hot breakfast was delicious "

"The room was amazing! Impeccably cleaned, no worn spot or corners needing paint. Blinds worked, etc. Staff we met were very friendly and helpful but not excessively so. Hampton Inn is our preferred place to stay, so glad we could add this hotel to our list of outstanding locations. Our only complaint is with what Hampton Inn provides for breakfast. It is always the same thing. Thankfully there was oatmeal and yogurt. We'd like to see HI offer more variety in breakfast protein options, as well as more variety in fresh fruit. This has nothing to do with the Beckley location, however."

"Room was very clean and very quiet "

"Nice room"

"The room was clean and comfortable. Bathroom had small shampoo, conditioner, body wash amenities in tubes. Shower only, no tub, very clean bathroom. Clean towels and bed linens. The breakfast was simple, but good, microwavable sausage biscuit sandwiches, cereal, yogurt, oatmeal, juice and coffee. Breakfast area was well stocked and clean. The hot tub is not currently filled, and the laundry room is also out of order."

"Our stay was great from arrival to departure. We had a large group with 5 hotel rooms and the check in process was quick and seamless. The receptionist was so calm and kind with our group all standing and waiting at her desk. We had our teens and children from our church with us so of course they all were excited about the indoor-outdoor pool. It was well below freezing the entire time and there was snow all around so they especially enjoyed swimming outside since the water was heated. The receptionist was gracious enough to allow us to us the breakfast room to feed the kids pizza as long as we cleaned up after ourselves. That was such a nice bonus versus sending everyone to rooms. The rooms were comfy, clean and cozy. Breakfast was good. My only complaint was we expected maybe sausage or bacon and fresh fruit since we had stayed here in the past. There were still plenty of great options including plain, chocolate or cinnamon waffles made fresh along with real eggs, biscuits and sausage gravy etc so I still give it a 5 star experience!"

"Was unable to arrive at the hotel as planned due to hazardous icy roads, the desk clerk was graciously understanding thereby ensuring we will visit this hotel during future visits. Thanks again!"

"Great staff great place to stay while visiting winterplace "