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"Stayed for two nights. Overall, an ordinary stay and experience. For a hotel charging over £100 per night, several basic amenities were either missing or not working. Some electrical sockets didn’t function, and there were no spoons or utensils provided despite tea mugs being available. There was also no sugar, sweetener, or milk for tea or coffee. The room itself was small. It felt like much of the price was for the sea view, which—while excellent, especially at night—is something many coastal hotels offer at a lower cost. The hotel is reasonably modern, but this didn’t translate into overall comfort or value. Service was inconsistent. Most staff were not particularly helpful, though one staff member stood out by going out of his way to provide straws and sugar for coffee. Additional drawbacks included no iron, no proper clothes closet, and an unusual layout where the sink is positioned in the bedroom rather than within the bathroom. Overall rating: 3.5 stars (4 for the view, 3 for overall experience)."

"Everything was really great! We are an American + Korean couple and enjoyed our stay. The infinity pool was the best part and the water is heated. The jacuzzi felt sooo good too at around 40° C. The hotel is new, clean, and chic with good Haeundae Beach views. All of the staff were so nice as well. I'd recommend this hotel for both foreigners (very foreigner friendly!!) and Korean citizens."

"Decent room for a 3 night getaway for those eager to visit Busan. "

"My reservation through expedia includes free breakfast. But they refused to give me because they don't have it in their system. I even showed the confirmation email, but they said I have to contact expedia. Not a good customer service."

"Excellent location, right on Haeundae Beach. Hotel is beautiful and the staff does a great job catering to the needs of its guests. The pools are of varying temperatures (wade pool, lap pool soaking pool, and outdoor pool) and the locker rooms are well stocked and attended to regularly by staff. We loved having the use of the free self-service laundry (detergent not provided) and lending library, which was a unique feature compared against other hotels. Breakfast at Aria was of good variety and freshness too. The ONLY gripe we had was that there were only 3 elevators to service all of the floors, so it took seemingly forever to travel to our floor/lobby/etc. We are excited to come back with our kids!"

"The only perks for this place was its proximity to the beach. The room was dingy, smelled funky, and the air conditioner stopped working at a certain time and blows hot air instead. "

"The staff at the hotel are very friendly and helpful."

"I purchased a view room but got half view at a low floor. The bath marble was broken Hotel in general felt sad"

"Beautiful hotel and views, fantastic service and location."