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"Actually my room was changed to Grand Hotel Portoroz, and this review is about it, but all lately including Neptun are same owner "

"The hotel is very well situated in an extremely pleasant town; it is a very short walk to the beaches and shops with easy access to everything in the area. The hotel staff are very friendly and efficient. The extensive breakfast buffet provides multiple choices which is typical of a European breakfast buffet. It would be even better if they provided a section which was clearly marked solely for guests with food allergies, as the risk of cross contamination when using the utensils was high....

"Perfect for people arriving with bikes as they have a safe inside garage for all bikes. Breakfast is awesome and staff were very nice. Music played late outside but with hear plugs, we slept well. Bed was very confortable and great pressure in shower. 10!"

"It was a lovely hotel in a beautiful spot! The restaurant was great too! Would definitely stay again! "

"All were as advertised, helpful staff. "

"1990's decor in the room,up dated bathroom, huge wardrobes. No luggage racks,except for a small cut out. Once again we had to improvise. Bed's comfortable. Parking off road awesome, breakfast ok,staff were a little tired and weren't helpful as they tried to close well before 11oclock. Obviously not happy with people on holiday when they weren't. Front counter staff helpful and very accommodating. Casino was clean and fun."

"Good place for family with small kids. 15 min pleasant walk to downtown. "

"Great hotel, friendly staff, superb location. "

"Please avoid, this is a scam, travelled a month through Europe and this was the only terrible experience. They must scam the rating system, because they are over 4 stars, was lazy and booked based on that, later saw the reviews and regretted. Booked two nights but left after one. Dirty bathroom, rude staff, 30 year old carpet "

"Very clean and tidy hotel. Friendly reception staff who spoke perfect English. "

"Was really the best stay in Koper!"

"The food was perfect. Very good"

"we could not use the spa, but the room, the service and the restaurant were excellent. Very nice staff, comfortable room and a delicious buffet for dinner and breakfast made our stay a well-being."

"Great staff, great atmosphere, very clean. Overall great stay"