Jl. Aipda K.S. Tubun No. 7 Slipi, Jakarta, Jakarta
Reviews
8.0
Very good
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I was checked in at 10pm and the receiption told me that my requested type of room was not available. It needed more than 20 mins and they got me an old and smelly room with broken AC (not cold even we set at 10 degree C)
I stayed several times in this hotel, and this one is the worst
Friendly staff. Hotel was clean and rooms were impressive. All good.
Only thing was it’s location Is not convenient.
Sanjeev
Stayed 3 nights in Feb 2020
Response from Rosana Rotani on 11 Feb 2020
Dear Mr. Sanjeev, Thank you for giving us a review. We are grateful that you have given us a good comment on the hotel facilities and services Thank you very much for your kind attention.
Bapak Fajar yang terhormat,
Terima kasih atas “rate review” Bapak Fajar. Kami akan berusaha keras untuk selalu dapat memuaskan semua stakeholder kami. Atas perhatiannya kami sampaikan banyak terima kasih.
4/10 Poor
sunchai
Business traveller
22 Dec 2019
Liked: Room comfort
Disliked: Cleanliness, staff & service
i stay there for 4 night but blanket didn't change.
sunchai
Stayed 4 nights in Dec 2019
Response from Rosana Rotani on 11 Feb 2020
Dear Mr. Sunchai,
We appreciate your comment on the blanket. Actually we applied a "Green Tag" program, where we only change the blanket for the guest during stay if they put the "Green Tag" on the bed. Nevertheless, thank you for giving us a review. We are grateful that you have given us some rooms for our improvement in the future. And your preference to change daily blanket will be noted on your profile, so that on your next visit you can get expected services from us. We will always concern for guest feedback and satisfaction, therefore we make efforts to continues improvement. Thank you very much for your kind attention.
Warm greetings from Hotel Santika Premiere Slipi Jakarta.
Thank you for choosing us as your accommodation during your recent stay in Jakarta. We are delighted to learn that your stay at Hotel Santika Premiere Slipi Jakarta has been a pleasant one.
Have a pleasant day.
Response from Rosana Rotani - Revenue Manager on 5 Nov 2019
Thank you for choosing Hotel Santika Premiere Slipi Jakarta during your last stay in Jakarta. We do hope we could welcome you again in your next visit.
So many choices for the buffet breakfast. Great place and location.
Verified traveller
Stayed 1 night in Oct 2019
Response from Rosana Rotani - Revenue Manager on 29 Oct 2019
Dear Guest,
We are so delghted to hear that your experience has been great at Hotel Santika Premiere Slipi Jakarta. We are looking forward to serve you again in the future. Thank you for your kind attention and have a nice day.
Very good response to request.
Breakfast buffet is gorgeous.
Very clean
Verified traveller
Stayed 2 nights in Sep 2019
Response from Rosana Rotani - Revenue Manager on 29 Oct 2019
Dear Guest,
We are proud to have a perfect score based on your stay with us. Thank you very much for your kind attention and we are looking forward to welcome you again in Hotel Santika Premiere Slipi Jakarta. Best regards,
The bath towel are very old. The color is brownish, instead of the original white color. The cleaning service did not clean the room and the bathroom throughly. The bathroom was smelly.
Verified traveller
Stayed 3 nights in Feb 2019
10/10 Excellent
Verified traveller
25 Jan 2019
Verified traveller
Stayed 4 nights in Jan 2019
Response from Rosana Rotani on 30 Jan 2019
Thank you for your perfect score. We will continue our hardwork to meet your expectation and looking forward to welcome you again in Hotel Santika Premeire Slipi Jakarta.
Overall enjoyed staying in this hotel. Worth the price.
Santhana
Stayed 1 night in Dec 2018
Response from Rosana Rotani on 30 Jan 2019
Dear Mr/s. Santhana,
thank you for your comment. We are glad our service and facilities met your expectation. Looking forward to welcome you again in Hotel Santika Premiere Slipi Jakarta.
Sleep all day and i love the room. Stayed at the room all day and i love it!
Darius
Stayed 1 night in Dec 2018
Response from Rosana Rotani on 30 Jan 2019
Dear Mr. Darius,
We are glad our bedding and our room are enjoyable during your stay with us. Thank you for your perfect score and looking forward to welcome you again next time.
Hotel gave me an unrequested upgrade, which was really cool.
Hotels staff are amongst the best I have come a cross ,
I have decided to use Santika brand hotels in The future and strongly recommend them to anybody
Verified traveller
Stayed 2 nights in Aug 2018
Response from Rosana Rotani on 4 Sept 2018
Dear Sir/Madam,
We thank you for your good comment and very glad to be your preference for your next stay.
We will do our utmost to maintain our good service as our effort to exceed the guest expectation. Looking forward to welcome you again in Hotel Santika Premiere Slipi Jakarta.
Its ok hotel value wise. Breakfast has many options and is relatively ok. Area is not that good, but where is a good area in Jakarta)
DMITRIY
Stayed 3 nights in Aug 2018
Response from Rosana Rotani on 4 Sept 2018
Dear Mr. Dimitri,
We are glad to have your good comment for our service. We will do our utmost to upgrade our service in order to exceed the guest expectation.
We are looking forward to welcome you again in Hotel Santika Premiere Slipi Jakarta. Thank you for your kind attention. With best regards,
Good hotel with friendly staff. Area not so good, no shops or restaurants unless take a 30 min Taxi.
martin
Stayed 1 night in Jul 2018
Response from Rosana Rotani on 31 Jul 2018
Dear Mr. Martin,
We appreciate your time to get back to us with the feedback thank you for your good comment for the hotel and staff.
Looking forward to welcome you again in the future.
Dear valued guest,
Thank you for your good comment. We are looking forward to welcome you again in Hotel Santika Premiere Slipi Jakarta in the future.
With Kind regards,
Close to the centre but in the suburbs where you can experience authentic Jakarta. Theres a tonne of different ways to get around, Taxi, GRAB, buses etc.
The hotel itself was nice and the breakfast is always fresh.
Verified traveller
Stayed 6 nights in May 2018
8/10 Good
Verified traveller
31 Mar 2018
Liked: Cleanliness, room comfort
Will stay again!
The room is spacious and nice breakfast. Easy to get Taxi. Recommended!
Stayed at the Santika Premier for six days during a business trip. The hotel is resist from a busy busy street so you are obscured from the traffic. There are no shopping mall nearby.
The hotel’s appearance is quite impressive the foyer is grand and the check in was fast. The room is adequate. Breakfast buffet is enjoyable.
Wifi coverage is good but the speed and throughput has to be improved. At times, it was so slow that I had to resort to using their day there on my cell phone.
I will stay at this hotel again.
Friendly welcoming and helpful staff. Jolly good breakfast. Only 5kms to Gambir Station. Good rooms, very comfortable. Recommend it highly.
Verified traveller
Stayed 2 nights in Nov 2017
8/10 Good
Graham, Monterey, California
2 Oct 2017
Liked: Cleanliness, staff & service, room comfort
Hotel distant from city
Acceptable hotel a long way from town. Good friendly staff always helpful. Hotel is showing its age with the need for remodeling. Nice comfortable place to stay
The buffet should be opened until 11 am, not 10 am.
Rotten fruit, Salak, should not be displayed on the buffet. Check the fruits before displaying them.
Staff were helpful: Mayang at Front Desk, Rusmini, Vivi, and Fauziah at Harmony restaurant.