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Reviews of Hotel Mercure Czestochowa Centrum

2.5 out of 5
Hotel Mercure Czestochowa Centrum
Ks J.popieluszki 2, Czestochowa, Silesian

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 209 reviews" "
Rating 8 - Good. 99 out of 209 reviews" "
Rating 6 - Okay. 28 out of 209 reviews" "
Rating 4 - Poor. 11 out of 209 reviews" "
Rating 2 - Terrible. 3 out of 209 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ewa, Yardley

Stayed 1 night in Jul 2023

8/10 Good

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Beata

Stayed 1 night in Jul 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, yet quiet.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
A good hotel in the city center. You can see its an older hotel but for the money great value
Stayed 1 night in Apr 2023

10/10 Excellent

Katarzyna

Stayed 1 night in Feb 2023

8/10 Good

Rowland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room with comfortable bed. Good fast WiFi and helpful staff. A good restaurant with great food both evening menu and breakfast too. Only criticism is that the gym needs to have the bench and weightlifting machine replaced.
Stayed 2 nights in Feb 2023

10/10 Excellent

STANLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Krzysztof

Stayed 1 night in Sep 2022

8/10 Good

Melissa

Stayed 2 nights in Mar 2022

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place
Extremely pleased with everything the hotel had to offer, from the breakfast to accommodating my personal requests. The front desk staff were very helpful in giving me complete directions to places I wished to visit to places to eat. I highly recommend this hotel, Mercure Centrum Hotel, Częstochowa, Poland.
Stayed 3 nights in Dec 2021

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Bueno
Fue muy agradable la estadía , el hotel muy limpio y el desayuno muy bueno. Muy cerca del Santuario de la Virgen Negra.
Stayed 1 night in Sep 2021

8/10 Good

Maxx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Comfortable beds. A bit small but can’t be beat for price. Too bad no pool.
Stayed 1 night in Aug 2021

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to the Jasna Gora Church. Also close to restautants and shops. Very good buffet breakfast Friendly staff. The rooms we had were comfortable and spacious I would stay there again
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location to visit Monastery, Centrum and main street. Very close and easy, safe walk. Self parking right in front. Helpful staff and access to computer and printer in lobby.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, I was totally surprised. Clean, great amenitites, staff was fantastic, and the location was perfect. We were only in town for one night but would absolutely stay here again. The bonus was that we had a room with a view of the steeple of Jasna Gora. What a sight at night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure is nice place to stay, however be careful to book your stay on Saturday’s night. Almost all night nearby a disco club was playing very loud music. It was not possible to sleep, even after 4 a.m. noise was unbearable. :( Our room was facing city core.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it is close to the BlaclMadonna Shrine. It was clean. And upgraded. Really a wonderful hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cakes :-)
OK
Stayed 1 night in Sep 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the suite. Had a great stay
Really generous hotel and great value for money. Breakfast had lots of variety to choose from. Parking was 29pln per day.
Stayed 1 night in Sep 2019

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Hotel in Poland
We have found Mercure hotels in Poland to be excellent in every way. This particuler hotel we stayed in last year, and we specifically picked it again this year. As before, it was excellent in every way. The staff will go out of their way to help. And with an American visiting Poland who does not speak the language, even though my companion speaks and reads Polish perfectly, still, the assistance of the staff at Mercure is everything. You simply can not go wrong by staying at the Mercure.
Stayed 3 nights in Sep 2019

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top locations
Excellent location and a good hotel
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly but even I paid over 115 Euro per night without breakfast, for king room, air conditioning was not working, only blowing hot air and I had over 27 degrees in room. When I opened window to cool down, then main street was very noisy to 2 o'clock morning. I was not able to sleep. I had to pay for parking place but it was not sure when I leave parking lot that I will find empty place again on my return so my 10 Euro for parking car was only crazy fee from hotel. I shortened my stay and I changed hotel after two days for better and cheaper hotel.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super wybór
Bardzo czysty hotel z bardzo smacznym śniadaniem.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

rajeshkumar

Liked: Cleanliness, staff & service
Limited options in breakfast for vegetarians
Stayed 1 night in Nov 2018

8/10 Good

Philippe, Port of Spain

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit Jasna Gora monastery and black madonna shrine
Stayed 1 night in Nov 2018

8/10 Good

Markian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel location in town. Clean with good buffet breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling thru Czestochowa and were lucky enough to have booked this hotel. Great location in walking distance to the Cathedral. Very clean.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is centrally located. However, the pavement around the hotel needs to be replaced because it is old and cracked.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

jjd, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have read negative comments on Tripadvisor. These were definitely NOT true in our case, The staff has been great and the room is perfect with comfortable bed, two new clean bathrooms. Would definitely recommend.
Stayed 1 night in Jul 2018

10/10 Excellent

Walter, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

John, London, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very close to the Jasna Gora shrine.
Stayed 2 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Czestochowa
Perfect hotel on a visit to Czestochowa and Jasna Gora Shrine. If the main goal of your trip is to the Black Madonna icon, this is the place to stay - as it is located just steps away from the Monastery
Stayed 1 night in Apr 2018

8/10 Good

jennifer

Liked: Cleanliness, staff & service
All you need
Great location. Good restaurant. Reasonable price. 3 star-ish?

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Oct 2017

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location. Friendly staff. Hard beds and pillows. Room overlooking front noisy, if window open for fresh air the very noisy.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for visiting Jasna agora. Walking to the town was convenient.
Stayed 1 night in Aug 2017

8/10 Good

Kris, NZ

Liked: Staff & service
there is no bar on premises
A pleasant stay...complimentary use of business computer

8/10 Good

David

Liked: Cleanliness, room comfort
2 minutes to Madonna
Nearest hotel to the Madonna Complex if you want to get a headstart on the crowds of worshippers. Katowice airport bus leaves from the bus-stop outside (but doesn't always turn up!). I found the staff always rather standoffish but never had much reason to ask for help. Good nights sleep but not the best value hotel during my trip
Stayed 1 night in Jul 2017