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We always stay here on our business trips to Katowice. The hotel is nice and clean, it has a great bar area for drinks and their breakfast is great too. This time the heating system was very difficult to deal with as it was either cold or boiling hot in the room. Also I just noticed how small the blankets are. Apart from this it’s still one if the safest choice in the city and I’ll definitely stay here next time as well.
Bence
Stayed 3 nights in Nov 2023
Response from Anna Gorczyca-Dziewięcka on 30 Nov 2023
Dear Guest,thanks a lot for your great review! We are glad that you liked your stay, breakfast, bar :) Thank you for your comment on the room, too. We hope that you will visit us again soon! Regards,
Response from Anna Gorczyca-Dziewięcka on 2 May 2023
Dear Mike,thank you very much for your great review! We are happy that you like our hotel :) Thank you for your reservation and see you next time! Regards,
Check in was so simple. They helped me with some language questions, very friendly. The proximity to the bus lines was great. I was in town for a koncert and everything went perfect. I would stay again.
Richard
Stayed 1 night in Mar 2023
Response from Anna Gorczyca-Dziewięcka on 2 Apr 2023
Dear Richard,thank you for your great comment! We are happy, that you enjoyed your stay and concert :) Of course we invite you to visit us again! Regards,
Response from Anna Gorczyca-Dziewięcka on 2 Apr 2023
Droga Ewo,bardzo dziękujemy za maksymalną ocenę! Cieszy nas, że odpowiadał Ci poziom naszych usług i mamy nadzieję, że jeszcze nie raz nas odwiedzisz :) Zapraszamy!
nice hotel but A/C not offering the proper climate. Cold environment.
georgios
Stayed 1 night in Nov 2022
Response from Anna Gorczyca-Dziewięcka on 9 Dec 2022
Dear Guest,thank you for your review! We are happy that you liked your stay :) Please next time inform us about any issues in the room - we can always provide you with the heater (for example). Regards,
10/10 Excellent
Ron
Travelled with family
13 Nov 2022
Liked: Cleanliness, staff & service, room comfort
Ron
Stayed 1 night in Nov 2022
Response from Anna Gorczyca-Dziewięcka on 16 Nov 2022
Dear Ron,thank you for your rating! We are glad that you liked your stay and hope that you will visit us again in the future! Regards,
Nice, clean, modern hotel with really friendly staff. Excellent shower and good selection at breakfast.
Zahid
Stayed 2 nights in Jul 2022
2/10 Terrible
Michele
25 Jun 2022
Michele
Stayed 1 night in Jun 2022
Response from Anna Gorczyca-Dziewięcka on 13 Jul 2022
Dear Michele,
thank you for taking your time to rate us. We are sorry that you were not fully satisfied with your stay. We would be grateful if you shared your suggestions with us on our e-mail address, Thank you for your visit and see you next time!
Regards,
Perfectly located for rrason if visit, easy walling distance to the tiwn station and a lovely restaurant where we had a fantastic meal. Room was nice and clean had everything you needed. Will use again when we return for rhe follow appointments. Had optional breakfast, fairly good, howevwr we would probably eat at the local options next time.
Joanne
Stayed 1 night in May 2022
8/10 Good
James
Business traveller
8 Apr 2022
Liked: Cleanliness, staff & service, amenities
good location for our needs. nice staff
James
Stayed 3 nights in Apr 2022
Response from Anna Gorczyca-Dziewięcka on 12 Apr 2022
Dear James,
thank you very much for your rating! We are glad that you find our hotel fitting your expectations :) Thank you for your visit and see you next time!
Regards,
The hotel is amazingly clean and the staff really helpful and professional. I have stayed on two occasions in the last couple of months and not times the staff in the bar/restaurant seemed really busy, it would be worth considering putting more staff on in this area. The food and breakfast was really good. Rooms are well equipped and comfy but the two small duvets on a double bed was strange and I would have slept better with one larger duvet.
I turned COVID positive during my stay at the hotel. Hotel staff has helped as much as they can to make my isolation time hassle free. They are professional and I wish them all the good luck for the future.
Overall stay was good, nice and clean room, friendly staff, very tasty breakfast, clean gym an sauna
Only negative point: unstable and by moments weak or no internet connection in the room. After flagging this to staff it took 2 more days to have this fixed. (all the spare routers were already being used for other guests)
Response from Anna Gorczyca-Dziewięcka on 13 Jul 2021
Dear Guest,
thank you for your great rating! We are glad that you liked your stay! We hope that was not your last visit to Katowice and we will see you again!
Regards
Staff was very pleasant and helpful. The room was clean, modern and comfortable. Location is convenient to the center.
Jason
Stayed 1 night in Dec 2019
Response from Anna Gorczyca-Dziewięcka on 10 Jan 2020
Dear Mr Jason,
thank you very much for your great review! We are glad that you liked our room, location and friendly service! Thank you for oyur booking and we invite you to visit us again!
Regards
Very modern clean hotel It is in a very good location In walking distance of the town and bus ststion Friendly staff and good buffet breckfast
Patricia
Stayed 3 nights in Nov 2019
Response from Anna Gorczyca-Dziewięcka on 30 Nov 2019
Dear Mrs Patricia,
thank oyu very much for your great review! We are happy that you liked our breakfast, friendly staff and comfortable location. Thank you for your reservation and see you again in the future!
Regards,
It was easy to find and very clean and stylish room.
Verified traveller
Stayed 1 night in Oct 2019
Response from Anna Gorczyca-Dziewięcka on 25 Oct 2019
Dear Guest,
thank you very much for your great review! We are happy to see that you liked our hotel and consider it stylish and well located. Thank you for your visit and see you next time!
Regards,
Great location, food, service, price etc.
Absolutely perfect!!!
ArsenA
Stayed 1 night in Sep 2019
Response from Anna Gorczyca-Dziewięcka on 7 Oct 2019
Dear Guest,
thank you very much for your great review! We are happy that you appreciated all our services. Thank you for your visit and see you next time in Vienna House Easy!
Regards,
Response from Anna Gorczyca-Dziewięcka, Resident Manager on 17 Sept 2019
Dear Mrs Nicky,
thank you very much for the highest rating for our hotel! We are glad that we met all your expectations during your stay. Thank you for your visit. We hope to see you again in the future!
Regards,
Absolutely perfect hotel close to downtown
Across the street from the Bus Terminal if you using Flix Bus
Grace
Stayed 1 night in Aug 2019
Response from Anna Gorczyca-Dziewięcka, Resident Manager on 17 Sept 2019
Dear Mrs Grace,
thank you very much for your wonderful review! We are happy that you liked our services and our comfortable location in the city centre. Thank you for your visit and see you next time!
Regards,
great central location. super spacious and functional single room. really cozy and good value
Verified traveller
Stayed 2 nights in Jul 2019
Response from Anna Gorczyca-Dziewięcka on 22 Jul 2019
Dear Guest,
Thank you for your great review of our hotel! We are very glad that you liked our rooms and your stay was comfortable and met your expectations! Location is one of our best attribute-thank you for appreciated that. We are looking forward to seeing you again soon!
Best regards,
This is a lovely hotel - all the staff were friendly and welcoming. The room was immaculately clean and new. I was at the rear of the hotel and there was no noise outside. The hotel is a few minutes from the centre. It’s a great place to stay. The only slight negative is that the WiFi was not always strong.
Verified traveller
Stayed 3 nights in Jun 2019
Response from Anna Gorczyca-Dziewięcka on 8 Jul 2019
Dear Guest,
thank you very much for this great review! We are happy that you enjoyed your stay and our services - satisfied Guests are the best reward for our everyday work! As for wi-fi - there is an option to borrow router from reception to strenghten the signal - if there is such need in the future - please feel free to call and ask reception to borrow. Thank you for your visit and see you next time!
Regards,
Anna Gorczyca-Dziewięcka
Resident Manager
This hotel has great style, is clean and affordable, and has the best breakfast buffet I have experienced. My only non-perfect score is on comfort, because I could not get the room to a temperature I liked - the thermostat would not cool the room past a certain point that was too warm for me. Also, WiFi sometimes did not work. I will be returning to the Katowice area twice more this fall for work and am planning on staying here again both times.
Verified traveller
Stayed 4 nights in Jun 2019
Response from Anna Gorczyca-Dziewięcka, Resident Manager on 21 Jun 2019
Dear Guest,
thank you very much for your review, it is a source of valuable feedback for us. We are glad that you liked your stay and the breakfast. As for the air condition, you can set it conveniently for you, but should you have any problems with that again, please call the reception, they will send a technician to help you. We are sorry for the Wi-fi quality - we are currently experiencing some problems with connection, but our IT department works on it. I hope it will be solved until your next stay and you will be even more satisfied :)
Regards
Response from Anna Gorczyca-Dziewięcka on 19 Jun 2019
Dear Steven,
thank you very much for your rating. We are glad tat in your opinion Vienna House Easy Katowice deserves 10 out of ten. We are happy that you were satisfied with your stay and hope to see you again soon :)
Regards,
This hotel is centrally located and the rooms are very well presented.
The breakfast is great.
If you can secure it for a decent price I would recommend it.
The staff was very helpful. The room was spacious and clean. Had lunch at the bar, it was good and the staff was very attentive. Overall a very good experience and will certainly come back.
Claudia
Stayed 1 night in Sep 2018
10/10 Excellent
David
15 Sept 2018
Nice hotel
Nice hotel, comfortable rooms.
Good location, only 5 minutes walk to the main square.
Comfortable hotel, especially for business people. Excellent breakfast buffet with local delicacies. Nice bar and lounge area. Rooms are not huge but very adequate and very clean. Taxi service available outside or on request from the hotel staff. Extremely friendly staff.