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"This is one of the nicest hotels I have ever stayed in. I've stayed in a lot of hotels that cost a lot more, but were nowhere near as nice as the Grand. It is just a five-minute walk from the rail station, which was very convenient. The York city wall is literally across the street and gave wonderful views of the skyline. Easy walk into the city centre. The room was large and comfortable. The bathroom was divine - very large, beautiful marble, instant hot water. My husband and I said repeatedly that we could live there."

"Amazing place to stay"

"Staff are exceptional; friendly, helpful and polite. The rooms are warm and comfy and the food isl very tasty. We come at least once every year and hope to do so for many years to come."

"Great location and very nice polite helpful staff "

"Another quality stay at Malmaison. Well situated to walk into York. Skybar has fantastic views of York on a clear day."

"Great location… great breakfast each morning. Very clean… staff helpful and friendly. "

"Amazing location, great decor looked like it had just been refurbished, free, tasty breakfast, walking distance to everything you need. Well priced too! I did mark down one tiny point as you could smell the drains when you ran the tap but otherwise it was spotless! "

"This is our 5th stay at the hotel. As always, we were met with very friendly and pleasant staff on arrival and departure. There was a slight issue with heating in the room but we were immediately supplied with a supplementary heater."

"We lived that it was easy to find, central and modern. The staff were welcoming and friendly. The hotel was modern and breakfast was wholesome. We didn’t like paying the £16 parking but the river walks were special"