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Holland America Skagway Inn

2.0 star property
Hotel in Skagway with 2 restaurants and free airport shuttle

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Located in Downtown Skagway, the Westmark Inn offers two restaurants, a bar, a cafe, and laundry facilities. Guests often praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
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About the area

Map
3rd And Spring St, Skagway, AK, 99840

What's nearby

  • White Pass and Yukon Route - 1 min walk - 0.2 km
  • Red Onion Saloon Brothel Museum - 1 min walk - 0.2 km
  • Captain William Moore Cabin - 3 min walk - 0.3 km
  • Grizzly Falls Ziplining Expedition - 3 min walk - 0.3 km
  • Klondike Gold Rush National Historical Park - 4 min drive - 3.2 km

Getting around

  • Skagway, AK (SGY) - 1 min drive

Restaurants

  • ‪Skagway Fish Company - ‬7 min walk
  • ‪Red Onion Saloon - ‬2 min walk
  • ‪Magic Carpet - ‬17 min walk
  • ‪Bonanza Bar and Grill - ‬1 min walk
  • ‪Woadie's South East Seafood - ‬3 min walk

About this property

Holland America Skagway Inn

Hotel located in Downtown Skagway
Take advantage of a free return airport shuttle, a coffee shop/cafe and laundry facilities at Holland America Skagway Inn. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Guests can also expect to find a bar.
Additional perks include:
  • Free self-parking
  • Luggage storage, a banquet hall and a vending machine
  • Smoke-free property, a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

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  • Free WiFi
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Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 01 May.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Frequently asked questions

Is Holland America Skagway Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holland America Skagway Inn?

Self-parking is free at this property.

What time is check-in at Holland America Skagway Inn?

Check-in begins at 3:00 PM.

What time is check-out at Holland America Skagway Inn?

Checkout is at 10:00 AM.

Does Holland America Skagway Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Holland America Skagway Inn located?

Located in Downtown Skagway, this hotel is steps away from Red Onion Saloon Brothel Museum, Captain William Moore Cabin and White Pass and Yukon Route. Grizzly Falls Ziplining Expedition and Corrington's Museum of Alaskan History are also within 10 minutes.

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Reviews

Holland America Skagway Inn Reviews

8.4

Very good

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 257 out of 588 reviews
Rating 8 - Good. 206 out of 588 reviews
Rating 6 - Okay. 88 out of 588 reviews
Rating 4 - Poor. 28 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

Reviews

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained historic property in walkable downtown. The hotel has its own restaurant serving breakfast and dinner. The breakfast was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with smiles from the staff every time we walked in. We were able to park our vehicle on the property before we checked in. We would definitely stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, clean and centrally located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food was excellent, if a bit pricey. Room was clean, bathroom seemed recently redone, laundry machines were easy to use and very clean. Staff were able to recommend local sellers of outdoor gear.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and nicely decorated but small rooms. Good for a night, for any longer i would want something with a microwave and fridge and a little more space
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent, friendly staff. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so accommodating with storing our bags before and after check in and out so we could shop bag free!
Stayed 1 night in Jul 2025

8/10 Good

Adam

Liked: Amenities
Excellent choice for skagway
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, helpful and they allowed us to store our bags before check in. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

10/10 Excellent

Nickalos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful, classic hotel is right in the hear of Skagway, allowing for easy access to all of the nearby local restaurants and tourist attractions. We had a small problem with our bathroom, which the staff quickly attended to. If you want breakfast buffet (a separate expense) make sure to show up early as they pick up pretty quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Staff is amazing. Room was comfy and had everything you would need or expect. Except for WIFI
Stayed 1 night in Jul 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Nice place. Very friendly and helpful staff. Comfortable and clean
Stayed 1 night in May 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean. Bulky furniture in room. Would appreciate an earlier check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
The room was very nice and warm. The staff were also very welcoming. Skagway was so beautiful just be aware there’s no WiFi in the rooms only in the main lobby
Stayed 2 nights in May 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service
The location is convenient and the customer service was great. This is an older hotel with a nice facelift. The room was a bit small but comfortable with the amenities we needed. My only wish was for wifi in the rooms. They do have computers to use in the lobby though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Disliked: Amenities
Walkable and clean but very disappointed there was no WIFI in the rooms!! Never been in an hotel with no WIFI in rooms. Room facing railroad tracks is very noisy (train) in the early morning hours (5 -6 a.m.) The room was too warm and the thermostat didn’t seem to work so we had to open the window which increased street and train noises.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for one thing. They offer free WiFi, but not in your room, which is beyond ridiculous. When I'm tired from a day or driving or hiking, the last thing I want to is hang out in the lobby to use my cell phone. That needs to change!
Stayed 1 night in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations, great location and a great shuttle service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay in the room much as wanted to explore Rooms on the small side but comfortable The 5$ black Coffey was a bit much even for holland America but you were handy to everything parking was ok not bad
Stayed 3 nights in May 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, terrific restaurant onsite, and located right in the heart of Skagway!
Stayed 1 night in Jul 2023

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Nice place well located
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was excellent
Stayed 1 night in Aug 2023