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Reviews of Comfort Inn & Suites Avera Southwest

2.5 out of 5
Comfort Inn & Suites Avera Southwest
3721 W. Avera Drive, Sioux Falls, SD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 668 out of 887 reviews" "
Rating 8 - Good. 156 out of 887 reviews" "
Rating 6 - Okay. 43 out of 887 reviews" "
Rating 4 - Poor. 14 out of 887 reviews" "
Rating 2 - Terrible. 6 out of 887 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Katlyn

Liked: Staff & service
Good place to lay down and get some sleep.
Stayed 1 night in Apr 2024

8/10 Good

Connie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice rooms
Stayed 2 nights in Apr 2024

6/10 Okay

Cassie

Liked: Staff & service
The elevator was super slow, lots of people and very noisy. Couldn’t get Netflix or anything besides live tv
Stayed 1 night in Apr 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
was a really nice place
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Property and rooms very clean, easy to get to and located near so many dining and shopping options. Will definitely stay here again when in the area.
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property with helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most excellent stay at this hotel! Highly recommend it! 10/10!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
10
Stayed 1 night in Mar 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a bit picky when it comes to hotel comfort and cleanliness. This hotel is very clean. The beds and pillows are comfortable. Room was clean and relaxing. Good shower. Continental breakfast was just what you would expect at free breakfast. Pool and hot tub were a good temperature, and the area was very clean.
Stayed 2 nights in Mar 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable beds, clean room.
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet .
Stayed 1 night in Mar 2024

6/10 Okay

Kelsey

Stayed 1 night in Mar 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

godliva

Liked: Staff & service, property conditions & facilities
Hottub
Stayed 1 night in Feb 2024

10/10 Excellent

Jaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, clean room, clean public areas, very friendly staff. Breakfast is your basic hotel complimentary breakfast. Very nice and would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

luis, Pipestone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great, I would think Kayla might need some re training but other than her everyone was great
Stayed 3 nights in Feb 2024
Response from Ashley - GM on 15 Feb 2024
Kara,Thank you for taking the time to review your stay. I did have a conversation with her and will be assisting her with more training. We hope to see you again soon!

6/10 Okay

Hunter

.
Stayed 2 nights in Jan 2024
Response from Ashley - GM on 15 Feb 2024
Hunter, We are sorry to see that you did not have an exceptional experience with us. Please let me know if there is anything that I can do for you in the future to make sure you are more comfortable.

10/10 Excellent

KYLE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Ashley & Team on 15 Feb 2024
Thank you, Kyle, for the 5 out of 5! See you again soon!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above n beyond.
I stayed 2 be closer 2 work. Got snowed in with a bad vehicle. Ur staff drove me 2 work, right down the street. Ur staff took time 2 get me 2 work. Thank u so much. Great place n great ppl.
Stayed 1 night in Jan 2024
Response from Ashley & Team on 15 Feb 2024
Robert, Thank you so much for the kind words. We truly care about our guests and as you have experienced yourself, will do what we can to make sure everyone is comfortable and feels welcome! We hope to see you back again soon!

6/10 Okay

kyle

Disliked: Property conditions & facilities
My room was pretty beat up.
Stayed 1 night in Jan 2024

10/10 Excellent

Lyndon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Very clean room! The breakfast was great! The staff is friendly.
Stayed 1 night in Jan 2024
Response from Ashley & Team on 15 Feb 2024
Lyndon, Thank you for your kind words. We take pride in our hotel and enjoy seeing every guest who stays with us. We hope to see you again in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect!
Stayed 1 night in Dec 2023
Response from Ashley & Team on 15 Feb 2024
Vanessa, Thank you for reviewing your stay with us! We are pleased to hear that you had a wonderful visit and look forward to seeing you again in the future.

8/10 Good

Linda, Clear Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that we had encountered were very kind and informative. The hotel was very clean, and the breakfast was very good. However, our room needed some cleaning and repair work. The area where the tile and the carpet met was damaged and the carpet tacks were sticking up and we stepped on them. This area needs to be repaired before anyone else steps on them. The shower door and bathroom floor needs to be cleaned.
Stayed 2 nights in Dec 2023
Response from Ashley & Team on 15 Feb 2024
Linda, Thank you for taking the time to let us know about your stay. We apologize for the inconvenience and have addressed those concerns. We hope to see you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023

8/10 Good

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hector

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would hope that you fix the internet in your rooms. Could not connect.
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Dec 2023

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, great breakfast and very clean rooms close to lots in SF
Stayed 1 night in Dec 2023

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The hotel is a bit older but it was clean and comfortable and had good food and selections for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Shane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this location before and the quality of care and hospitality is amazing! I will definitely be staying again in the future!
Stayed 4 nights in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jacob

Stayed 2 nights in Dec 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail

Stayed 2 nights in Nov 2023

10/10 Excellent

Kayla

Stayed 1 night in Nov 2023

10/10 Excellent

Frank, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay!
Stayed 1 night in Nov 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, hotel was clean & comfortable. The breakfast was awesome. Only complaint is that the lighting in the bathroom was dim.
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and easy to park
Stayed 1 night in Nov 2023

10/10 Excellent

Lyle

Stayed 4 nights in Nov 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

John, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023