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"Lovely room large and airy very clean Reception and restaurant staff were very helpful Breakfast included a huge variety of everything Easy parking we felt safe Dinner was good although limited choices for vegetarians portions were huge. "

"Wonderful as always, very clean & quiet. About 500m from T1 & T2 tram stop (from Railway Station) with an almost straight walk to the hotel. Handy for nearby town centre"

"This was a great location in central Ghent. Very convenient to transit and to all the historic sights. The room was clean and comfortable in a safe area. "

"Your staff were a credit to you, simply brilliant and faultless, helpful, friendly and knowledgeable. The facilities and cleanliness were excellent too, breakfast also excellent, thank you. My only criticism would be the additional cost for parking, which we felt was excessive. "

"Breakfast was very good. Hard to find good reasonably priced restaurants around the hotel"

"Beautiful hotel, spacious and luxurious rooms, we only wished we could stay longer!"

"Very conveniently located as is only a short walk to the central medieval area. We (mother + teenage son) stayed in a deluxe apartment which was spacious. Kitchenette facilities also appreciated as we ate in one evening. Staff helpful and friendly. Check-in is strictly after 3pm but it was handy to be able to use free lockers on site to leave luggage so we could go off and explore after our morning arrival into Ghent. Would recommend. "

"The staff were very friendly and extremely helpful, which was definitely the highlight of our stay. Unfortunately, that’s where the positives ended. The bathrooms and toilets are very old and look quite tired. The shower curtain was visibly dirty along the bottom edge, which wasn’t pleasant to see. The floors and carpets throughout the room also felt worn and outdated. In addition, the cups provided in the room were cheap plastic, which gave the room a lower-quality feel. Another disappointment was the parking situation: we booked through Expedia and had to pay for parking, while it apparently would have been free if the reservation had been made directly through the hotel’s website. Overall, while the staff were great, the facilities and overall condition of the hotel really need updating."

"Cool hotel, about 25 mins walk from Central Ghent. The pool was warm and well received and beds were comfy. Parking nearby was reasonable. Unfortunately our shower was blocked, and our room flooded, so we had to move to a slightly smaller room. "