Exterior detail

Reviews of Quincy Hotel Singapore by Far East Hospitality

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 686 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 40 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Maya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room spacious and clean , the facilities very nice . The area was quite but walkable to shopping and dining and public transportation
Stayed 3 nights in Feb 2024
Response from Agnes on 16 Mar 2024
Dear Dina,Thank you for staying at Quincy Hotel Singapore and for sharing your experience with us! We're delighted to hear that you were impressed with your stay.Clean rooms and genuine services from the team are essential for a great experience, and we're glad that you have enjoyed yourself here. Our prime location near the Orchard Road and renowned shopping malls had added to the convenience of your stay, and we're pleased it suited your needs perfectly.Your kind words about our hotel are greatly appreciated, it's wonderful to hear that we met your expectations.We hope to have the pleasure of welcoming you back to Quincy Hotel Singapore for another memorable stay in the future!Best Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

8/10 Good

vadivazhagu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are not firm. Showing sag when sleeping. Also the pillow is thick causing neck ache for me. Thx
Stayed 2 nights in Feb 2024
Response from Agnes Kwong on 1 Mar 2024
Dear vadivazhagu,Thank you for the time in sharing your recent experience at Quincy Hotel Singapore. We regrets to hear that the firmness of the mattress and pillows did not meet your expectation and it affected your rest during the stay. A selection of pillow types are available for guests upon request and we truly hope that you had a chance to try out them out so that you stay could have been a better one. Despite these circumstances, we wished that you had a great stay and hope to have the opportunity to welcome you back for a better experience.Warm Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Feb 2024
Response from Agnes Kwong on 1 Mar 2024
Dear Adam,We are delighted to hear that your recent stay was nothing less but great. It is much appreciated for the time you have taken to review us and we are looking forward in hosting you again.Warm Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

10/10 Excellent

Lawrence, Arlington

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel - nice rooms, in good condition, and very helpful staff. Just up a small hill from Orchard Road where there are tons of restaurants and shopping. We will stay there again!
Stayed 2 nights in Jan 2024
Response from Agnes Kwong on 1 Mar 2024
Dear Lawrence,Thank you so much for the perfect rating on your recent stay at Quincy Hotel Singapore. Your kind compliments means a lot to the team, knowing that you had enjoyed the rooms and appreciates the convenient location of the hotel, especially the service from the Qurators. We look forward in welcoming you back again!Warm Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again. Amazing stay. Especially for an affordable price, it wasn’t lacking in anything as a result.
Stayed 5 nights in Jan 2024
Response from Agnes Kwong on 27 Feb 2024
Dear Ava,Thank you for the 10/10 perfect review, we are thrilled to hear that you had an amazing stay at Quincy Hotel Singapore. We hope to have you back again for another memorable experience.Warmest Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

10/10 Excellent

Rey Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a shame that the gym facilities were not working but otherwise excellent service and place to stay, would highly recommend.
Stayed 3 nights in Jan 2024
Response from Agnes Kwong on 27 Feb 2024
Dear Mr. Andrei,Thank you for sharing your recent stay experience and valuable feedback. We appreciate the time taking in highlighting the gym facilities and our team is currently working closely in ensure the equipments are up and running, at the same time, in making sure they are in a safe condition to be used by our guests. Nonetheless, we are delighted to hear that our Qurators' service has left a lasting impression on your stay.We are looking forward to welcoming you back!Dear Marko,Thank you so much for the perfect score on your recent stay at Quincy Hotel Singapore, we are delighted to know that you had enjoyed your stay with us. Hope to welcome you back soon.Warm Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

10/10 Excellent

Malama, Royersford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything one desires for a relaxing vacation; swimming pool, access to Lounge with snacks all-day! Proximity to the very heart of the Shopping Centre!
Stayed 2 nights in Dec 2023

8/10 Good

Saif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Agnes Kwong on 1 Mar 2024
Dear Saif,Thank you for taking the time in rating us. We hope your recent stay with us was a great one and look forward in having you again in the future.Warm Regards,Agnes KwongAssistant Front Office ManagerQuincy Hotel Singapore

6/10 Okay

Shaun Xavier Ju Min

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, been here 2 times before highly recommended.
Stayed 7 nights in Oct 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and friendly. The hotel is good value for money and in close proximity to the Orchard Road shopping plazas and MRT.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Stayed 3 nights in Nov 2023

10/10 Excellent

Shoba, Closter

Liked: Cleanliness, staff & service
Amazing staff. Well manager property in a great location. I booked via Expedia and got a great deal that was totally value for money.
Stayed 4 nights in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was let down a little on minor neglect issues ,mould around air conditioning outlet ,mould in shower area, and dining area if you have mirrors and glass everywhere you need to keep it clean other than that we loved it and had a great time.
Stayed 9 nights in Oct 2023

6/10 Okay

Luyan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth the price tag
Stayed 1 night in Oct 2023

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is clearly aged. Grout work in the bathrooms need to be refreshed. Drains look dated. Air Con is noisy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

8/10 Good

SAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the smooth check in to check out everything was perfect. Agnes the manager we dealt with made sure we had an enjoyable stay and even organised a surprise birthday gift! Comfy beds, clean room, refreshing pool that over looks parts of Singapore. Delicious breakfast every morning and tasty canapés with drinks in the evening. Short walk to orchard road for shopping! What more could one ask for. Thanks again to all the Qool staff who looked at us James and Malcolm
Stayed 7 nights in Oct 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Helen Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good that breakfast is served until 3pm. Also free two drinks on an evening before heading out.
Stayed 7 nights in Sep 2023

10/10 Excellent

Ngofah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely place and wonderful staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2023

10/10 Excellent

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and friendly staffs.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adults ONLY!!!
This is a one of a kind experience where only adults are allowed. Pool is accessible 24hrs and there is complimentary beer and cocktails. 2 rounds each! and all rooms come with both shower and bathtub. We liked it so much we already advance booked our next stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2023

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly and efficient staff at reception. A designated smoking area would be of benefit to smokers.
Stayed 4 nights in Aug 2023

8/10 Good

Dr. Stephen-Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
The stay was good as a one night layover unto my next destination to another country. The front desk staff were all pleasant and pretty friendly, but the same cannot be said of the restaurant staff who attended to us, as she was inflexible and cold.
Stayed 2 nights in Aug 2023

10/10 Excellent

Zaklina

Liked: Cleanliness, staff & service, property conditions & facilities
Quincy was a great hotel. Staff were lovely and great to deal with. Breakfast option until 3pm was great. The location is up a quiet street, but very walkable down to Orchard Rd.
Stayed 4 nights in Jun 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, friendly staff, good breakfast choices altogether a great place to stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jack

Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Okay Hotel
The hotel is okay. I choose this location based on reviews. The staff is very friendly and polite. Their included breakfast was okay. It has lots of room for improvement though. I liked the fact that they do serve the breakfast past noon which was super great. The rooms are clean ( clean but not spotless) but very small for two people. They offer daily cleaning which is super helpful when you are in two people in a tiny room. I think the hotel can also improve in regards of how clean the rooms can be. The lobby also has room for improvements. The hotel is located on the top of a small hill which is not bad if you are driving but walking there after a long day is a bit tiring but on the bright side its good opportunity to exercise. Would I stay at this property again? Probably not. The fun attractions are close but you have to take the subway for almost everything. If you are staying a week or so its okay but staying at the Bay one can save on how many days to spend in Singapore and splurge a bit more in a 5 stars hotel at the bay area. I regret not doing that.
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay ...
We greatly enjoyed our stay at the Quincy. It's all about the details and the personalize service. We enjoyed the local ice cream sandwiches at check in, the daily happy hour and the great breakfast. Special recognition to the team at the Hotel Restaurant. Their service and attention was outstanding. Thanks ...
Stayed 4 nights in Jun 2023

10/10 Excellent

marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍 quiet, staffs are nice, 5-10 minutes walk to orchard road. Room is spacious, only thing is that tv need to be upgraded, it’s an old analog tv
Stayed 3 nights in May 2023

10/10 Excellent

Sergey, Northbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good location. Friendly staff. Even special pillow founded for me. Thank you.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Third stay in Quincy
Everything is ok except TV is blurred. Obviously is signal not good. 24 hours refreshment is quite limited choice but just enough. Staff are courteous.
Stayed 1 night in Mar 2023

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
This is our preferred hotel in Singapore. Very central but also quiet because it is up a side road. The all day breakfast is very useful and the evening tapas and drinks also make it stand out from other options. Quite expensive but most good hotels are nowadays.
Stayed 1 night in Mar 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good surprise. Comfortable, convenient, modern and stylish, with a perfect service and attention to detail. Highly recommended
Stayed 4 nights in Feb 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is an excellent hotel. Large modern rooms. Great neighborhood. The staff is wonderful. So friendly and helpful. Delicious breakfast is included. And they include snacks and drinks available all day. I stayed here five nights and I am very happy with my experience at Quincy.
Stayed 5 nights in Feb 2023

10/10 Excellent

Danean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Quincy ! The location is walkable to The Orchard district and rail system. It was so nice to have breakfast and evening ordeuves included. The staff were excellent and helpful!
Stayed 3 nights in Feb 2023

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and well priced. Had an issue with the room which was resolved effortlessly. Definitely recommend
Stayed 3 nights in Feb 2023

10/10 Excellent

Chuan Pin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite & Convenience
Stayed 7 nights in Feb 2023

8/10 Good

Thai Ping

Business traveller
Liked: Cleanliness, staff & service, room comfort
Trendy little hotel with some maintenance issues.
Nice, adult only, modern hotel in a great quiet location behind Orchard Road And close to Paragon & Lucky Plaza, great for getting around on foot or MRT. The hotel staff are lovely and the happy hour cocktails are welcome, but the canapés stale. The hotel room is lovely, but overall there are maintenance issues that need looking at: shower doors push the water out and flood the bathroom), shower heads need descaling and the hand held one needed repairing, hot water (it was lukewarm at best in the sink, though ok in the shower), sone our AC unit was very noisy so we had to change room, wall paper in corridor peels off in places and the only gym machine dies not work well at all.
Stayed 4 nights in Jan 2023

6/10 Okay

Graham

Business traveller
Liked: Cleanliness, room comfort
Nice place, shame about the breakfast
Satisfactory, overall and the staff are friendly. The hotel needs a refresh as the decor is looking somewhat tired, worn and dated. The good news is that they serve all-day breakfast. The bad news is that the breakfast is awful. Save some money and stick to the pastries, packaged cereals and coffee.
Stayed 5 nights in Jan 2023

10/10 Excellent

Weng Yew Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quincy hotel is a great place to stay. I have to commend the staff for their friendliness and willing to help attitude. A special mention to Yingzi and her colleague who made our arrival a pleasant experience. Thank you all and will be back again.
Stayed 2 nights in Dec 2022

10/10 Excellent

Benjamin

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have 2 major gripes with the hotel which prevents me from rating them 5 stars First item was with regards tp their Housekeeping. I contacted them to request that my room be tidied up. They replied that they will come by 12noon to do it. However, when i returned to my room at 1pm, the room was not made up yet. The second item is with regards to their dining. Their breakfast was stated to be until 3pm. I arrived there at 11am and was informed that they were out of yoghurt and are only able to serve me the granola and fruits without the yoghurt. It was the same during dinner. I arrived at 720pm and found out that out of 3 canapés, they have already ran out of 1.
Stayed 2 nights in Dec 2022