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Reviews of Hotel Royal

3.5 out of 5
Hotel Royal
36 Newton Road, Singapore

Reviews

6.8
Rating 10 - Excellent. 114 out of 906 reviews" "
Rating 8 - Good. 371 out of 906 reviews" "
Rating 6 - Okay. 248 out of 906 reviews" "
Rating 4 - Poor. 100 out of 906 reviews" "
Rating 2 - Terrible. 73 out of 906 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Ching Wa

Liked: Staff & service
Stayed 6 nights in Feb 2024

8/10 Good

NYEH YUE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2023

6/10 Okay

Chi

Stayed 4 nights in Dec 2023

8/10 Good

Tong, Westlake Village

Travelled with partner
Liked: Cleanliness, staff & service
The bus stop is in front of the hotel.
Stayed 3 nights in Nov 2023

8/10 Good

Therese

Liked: Cleanliness, staff & service
the Bus stop was at the door which helping in transport shopping centre across I am satisfied
Stayed 8 nights in Oct 2023

4/10 Poor

Dawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok. but really tired- the windows were dirty and the bathroom dirty. and there was almost constant slight noise outside the room - staff talking, etc... poor gym. really disappointing for the price tag... old, tired and not great location is ok
Stayed 2 nights in Oct 2023

6/10 Okay

Mohamed

Travelled with group
Liked: Cleanliness
Noting..special.
Noting..amazing..not bad for an old bldg & hotel, still goin strong💪 tru all this years.. frontdesk staff not friendly @ all..pretty stuckup...looks like not to happy can go back to m'siao...wrk there..
Stayed 1 night in May 2023

8/10 Good

Raffi

Liked: Cleanliness
Clean
Stayed 1 night in May 2023

6/10 Okay

Batma Nathan

Stayed 1 night in Apr 2023

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location, price and convenience
Stayed 6 nights in Mar 2023

8/10 Good

Amuerfino

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average
Average
Stayed 3 nights in Apr 2023

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2023

2/10 Terrible

Jiseong

Stayed 1 night in Mar 2023

8/10 Good

Panuchai

Stayed 2 nights in Mar 2023

10/10 Excellent

kok pheng

Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hotel is very nice place to stay with spacious rooms, comfortable beds and excellent facilities. It is just a short walk from Novena MRT which makes it convenient for travelling to all parts of Singapore. The Hotel is really good value for money, compared to others in a similar price bracket and we are looking forward to our next stay in February, when we will be travelling back home to the UK.

6/10 Okay

Uonos

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
On rge whole, the building was clean. Front desk staff were polite & friendly. However the hotel is old, room toilet was in a mess with cleaning work half done & aircon not working properly, quiet warm & not adjustable. I would notcwant to go back to this hotel again, will try newer holtels.

2/10 Terrible

Chelvy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist in charge was very rude, as well as the person in charge during the breakfast buffet. Room service provided dirty and ripped bedsheets and towels, but the room service staff was very nice and tried their best. Hotel environment is very old, with mold in the bathroom and carpet is very smelly. Pool area is totally dirty. Location is nice as there is a mall 2 mins away. Overall, had a very bad experience in this hotel. Almost like a motel. Do not recommend for anyone to stay here.

10/10 Excellent

Lennard

Stayed 1 night in Dec 2022

10/10 Excellent

yong

Stayed 2 nights in Nov 2022

4/10 Poor

Tong, Bridgeport

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel! Restroom need to be replaced for safety!

4/10 Poor

Tong, Bridgeport

Travelled with family
Disliked: Amenities, property conditions & facilities
Restroom and shower room are old and dirty! Towers are too old need to be replaced by the new one! Bed linens are too old and not really clean! There is no coffee machine!
Stayed 4 nights in Oct 2022

2/10 Terrible

Amir Ali

Business traveller
Disliked: Cleanliness, staff & service
Lots of noise from airco switch to control temperature, all of sudden and in the middle of the night. Comes & goes.. told hotel but couldn’t fix it.
Stayed 2 nights in Oct 2022

6/10 Okay

LESLIE MARIE

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 6 nights in Aug 2022

8/10 Good

samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the arrangement
Thank you for the arrangement for us to stay in the inter-connecting room even though it was a last minutes booking
Stayed 1 night in Jun 2022

2/10 Terrible

Aisha Bee

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was so dirty all over with dust and the black mould on the paint.even the linen bedsheet was so torn they could used for guest.
Stayed 2 nights in May 2022

8/10 Good

Farah

Stayed 1 night in Apr 2022

6/10 Okay

Yoshiaki

Travelled with family
Disliked: Staff & service, property conditions & facilities
Location is nice, room is renovated. Check in was very slow, cafe reception staff attitude was not good. But cafe service staff were nice. Basically the building is very old and not very clean.
Stayed 2 nights in Dec 2021

8/10 Good

Lim

Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Royal
Super super old hotel. Recycled and dirty indoor slippers! Super noisy central air-con. Toiletries looks like for budget hotel. Not worth the price.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Royal only cares about money (not the guest)
Hotel Royal ... Not. The Desk Staff really don't have standards. They only care about money and not the guest. Expect to get told to get "get out" when it's close to time. Would not recommend this hotel at all.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2020

4/10 Poor

Sivakumar

I didn't stay your staff said can't stay
Stayed 1 night in May 2020

2/10 Terrible

Nicholas

Stayed 1 night in May 2020

6/10 Okay

Yue

Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the train station. Noise from the room above.Stomping can be hear d during day and night.
Stayed 12 nights in Dec 2019

10/10 Excellent

MOHAMMAD FARUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean, tidy and comfortable. no tours of singapore concierge desk we had to organise ourselves as staff was unwilling to help us
Stayed 6 nights in Nov 2019

6/10 Okay

Siow koon

Liked: Cleanliness
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location is good, close to shopping and subway station. But the room is not up to par, lighting is not adequate for any kind of reading. Facilities need improvements to bring it up to standard.
Stayed 1 night in Oct 2019

8/10 Good

Anita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simple and pleasant. It's only 5 min from Mt Elizabeth Hospital.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
It is a beautiful hotel when you arrive but needs a lot of updating and touch ups. The age of the hotel is showing. Need to upgrade. Halls smell bad.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Generally ok, little bit older but still fine for the cost. Shopping centre/food, MRT nearby
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Needs rooms up dated breakfast was very average
Stayed 4 nights in Sep 2019

6/10 Okay

Mal, Sydney

Travelled with group
Disliked: Staff & service
Location is okay with a bus stop out the front and 2 MTR stations 5-10 minutes walk away. That's where the good points stop. Room is old and dark and need of a freshen up. Staff were miserable and of no help at all. It took me four attempts to get a significant issue in the bathroom resolved (bath plug was stuck so bath/shower remained full of water). Breakfast is not good, but plenty of very average food. Pool is there but just a pool and not very nice surrounds and pool deck is very slippery. In saying that, the price was what made me book there, and now I know why it is cheaper (for Singapore anyway). I wouldn't stay here again.
Stayed 4 nights in Sep 2019

2/10 Terrible

SHIGETO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019