Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews of The Domain Hotel

4 out of 5
The Domain Hotel
1085 E El Camino Real, Sunnyvale, CA

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1014 reviews" "
Rating 8 - Good. 247 out of 1014 reviews" "
Rating 6 - Okay. 137 out of 1014 reviews" "
Rating 4 - Poor. 90 out of 1014 reviews" "
Rating 2 - Terrible. 86 out of 1014 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geeth

Liked: Cleanliness, staff & service, property conditions & facilities
Whole stay was comfortable and memorable. Kids enjoyed the free breakfast
Stayed 5 nights in Mar 2024
Response from The Domain Hotel on 28 Mar 2024
Hello Geeth,Thank you for the ratings and for choosing The Domain Hotel in Sunnyvale! We are happy to hear that you had a comfortable and memorable experience. We look forward to hosting you and your family on the next trip. Stay Well

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. My only critique would be on the breakfast food. It was very simple but the day the tater tots were served they were hard and stale. So maybe improve the quality of the food? Or keep an eye on it better so it doesn’t go bad as fast
Stayed 4 nights in Mar 2024
Response from The Domain Hotel on 28 Mar 2024
Hello Ruben,Thank you for choosing us! We are happy to hear that it was great. We utilize feedback like yours to improve in the areas of the breakfast. We will ensure the correct department is mentioned of your suggestions. We hope to make the next stay right for you. Stay Well

4/10 Poor

Sukhpreet

Disliked: Cleanliness, property conditions & facilities
2 star hotel
Stayed 2 nights in Mar 2024
Response from The Domain Hotel on 26 Mar 2024
Hello Sukhpreet,Thank you for choosing The Domain Hotel. We highly apologize for not meeting your expectations with your experience. Please feel free to contact the hotel directly so we can assist you further. We hope that we can turn things around for you on the next future stay. Stay Well

6/10 Okay

Dane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Domain Hotel on 26 Mar 2024
Hello Dane,We highly apologize for the experience that you had with us. We hope that we can make the next stay exceptional for you. Stay Well

10/10 Excellent

Tristan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean! Quiet! Nice rooms and powerful aircon! Breakfast can be better. Understaffed at check in. Free wifi. Nice bed and pillows. A lot of fastfood around, walkable. Affordable will come back.
Stayed 2 nights in Mar 2024
Response from The Domain Hotel on 20 Mar 2024
Hi Tristan,Thank you for the great review and feedback. We are happy to hear that we met your expectations with the cleanliness, comfort of our beds, and the location of the hotel in Sunnyvale! We look forward to hosting you on the next trip. Stay Well

10/10 Excellent

Joselina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean. The staff is courteous. If there’s anything I’d like to point out is that the AC doesn’t seem to be working. I’m just glad that the weather is cool. Overall, I shall come back whenever I’m around the area.
Stayed 1 night in Mar 2024
Response from The Domain Hotel on 18 Mar 2024
Hello Joselina,Thank you for the excellent feedback. We are happy to hear that the hotel is clean, the customer service was to your expectations. We look forward to making the next stay better for you. We highly apologize for the experience of your AC not working in your room. Stay Well

10/10 Excellent

Tarnjit

Stayed 1 night in Dec 2023
Response from The Domain Hotel on 7 Mar 2024
Hello tarnjit thank you for the ratings. We look forward to hosting you on the next trip. Stay Well

6/10 Okay

Emily

Business traveller
Disliked: Staff & service, property conditions & facilities
the staff when I checked in was relatively unfriendly, girl at counter was curt. man who checked me in was relatively curt as well. room had something splattered all over ceiling (ew) and bathroom toilet was broken, such that every other minute, it made a weird gushing noise that made it hard to sleep.
Stayed 2 nights in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Emily,Thank you for choosing to stay at our hotel and for the review. Please accept our apologies for the inconvenience of the toilet, services, and cleanliess. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We appreciate your patience and hope to see you again to provide you with the seamless stay you deserve.Stay Well

4/10 Poor

Kassaundra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were mostly friendly. The gym the lights are motion censored but I guess in the treadmill it doesn’t trigger them. I had to constantly get off. I wasn’t given a receipt from picking up snacks in the hotel. The hotel is very dated. I was unable to eat breakfast mostly carbs or imitation meat/eggs. Not for me. It was a bed for the week. But def a hotel I won’t be returning to for me.
Response from The Domain Hotel on 3 Mar 2024
Hello Kassaundra,We appreciate your response, it is only through honest feedback from our guests that we can encourage best practices that are having a positive impact, rethink or retool practices that fall short of guest expectations. It does sound like your stay fell short of not only your expectations, but ours as well. We hope to welcome you back soon and allow us to improve on the impression we left and provide the quality stay you are accustomed to that we know our team can deliver. We thank you for your business and we hope that we get the opportunity to host you soon.Stay Well

10/10 Excellent

Angelica

Stayed 5 nights in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Angelica,Thank you for the ratings

10/10 Excellent

Shantayia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Shantayia,We are delighted you enjoyed the exceptional accommodations and amenities provided to all guests at our hotel. We would love to be your home away from home whenever you come back to Sunnyvale. We hope you are already planning a return trip for another great visit!

6/10 Okay

Jalen

Travelled with group
Liked: Cleanliness, amenities
My stay at the domain hotel was average, the lobby area is pretty nice and smells great throughout the hotel. Staff is friendly, For room quality is decent, queen bed were very comfortable with tempurpedic mattress! but I did have an issue with hot water due to the hotel having a machine problem. After speaking with the onsite manager, she waived a day worth of parking My stay was five day four nights. Each morning breakfast is prepared downstairs, check out process fast and easy.
Stayed 4 nights in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
hello Jalen,We appreciate your response, it is only through honest feedback from our guests that we can encourage best practices that are having a positive impact, rethink or retool practices that fall short of guest expectations. It does sound like your stay fell short of not only your expectations, but ours as well. We hope to welcome you back soon and allow us to improve on the impression we left and provide the quality stay you are accustomed to that we know our team can deliver. We thank you for your business and we hope that we get the opportunity to host you soon.Stay Well

2/10 Terrible

Omar, Pacifica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff not professional
Stayed 1 night in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Omar,We appreciate your response, it is only through honest feedback frm our guests that we can encourage best pracites that are having a positive impact, rethink or retoll practices that fall short of guest expecataions. It does sound like your stay fell short of not only your expectaions, but ours as well. We hope to welcome back soon and allow us to improve on the impression we left and provide the quality stay you are accustomed to that we know our team can deliver. We thank you for your business andw e hope that we get the opportunitu to host you soon.

4/10 Poor

Naoshi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Domain Hotel on 18 Feb 2024
Hello Naoshi,We apologize for not meeting your expecations with us. We hope that we can make the next stay right. Stay Well

2/10 Terrible

Jennifer, Clements

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just checked out of The Domain Hotel this morning after spending two nights there with no hot water. I complained about this, a broken toilet, and a beeping smoke detector in the hallway outside my room after my first night, and my room was moved. But then there was no hot water on the second night in the “upgraded” room! When I complained again, I was simply told my parking would’ve covered ($12). No apology. Just a clipped, rude offer from the front desk clerk that I could talk to the manager later. This is unacceptable. I am a business traveler and have reservations at The Domain Hotel for many days through the next month. There’s no way I will return or people from my company will return in these circumstances. What a terrible way to treat return business clientele! No hot water for two nights-- who would stay here?
Stayed 1 night in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Jennifer,We appreciate your response, it is only through honest feedback from our guests that we can encourage best practices that are having a positive impact, rethink or retool practices that fall short of guest expectations. It does sound like your stay fell short of not only your expectations, but ours as well. We hope to welcome you back soon and allow us to improve on the impression we left and provide the quality stay you are accustomed to that we know our team can deliver. We thank you for your business and we hope that we get the opportunity to host you soon.Stay Well

10/10 Excellent

Mike, Canoga Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 3 nights in Feb 2024
Response from The Domain Hotel on 18 Feb 2024
Hello MikeThank you for the great ratings. Stay Well

10/10 Excellent

Elizabeth

Stayed 2 nights in Feb 2024
Response from The Domain Hotel on 20 Mar 2024
Hello Elizabeth,Thank you for the ratings. We look forward to hosting you on the next trip. Stay Well

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool
Stayed 5 nights in Feb 2024
Response from The Domain Hotel on 13 Feb 2024
Hello Francisco,We are happy to hear that you had a nice stay with us. We appreciate the ratings and the feedback. We look forward to hosting you on the next trip. Stay Well

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and service
Stayed 1 night in Dec 2023
Response from The Domain Hotel on 13 Feb 2024
Hello Peter,Thank you for your feedback and your ratings. We are happy to hear that we met your expectations with the service and the nice room. We look forward to seeing you on the next tripStay Well

2/10 Terrible

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed here between Feb 5th until Feb 6th and I won't be staying here again. The night I stayed in, the people beside my room tried opening my door and I couldn't sleep at night due to the noise (excessive amount of swearing and loud voices). I felt unsafe. I made a request to the front desk to change my room and so they disabled my access on the FOB and changed my room with a new FOB. But I found out on Feb 6th as I was leaving my room that the door wouldn't lock physically. I took a video and showed the front desk and they wouldn't believe me at first until their manager tried. They were able to push open the door with ease. At this point, I was lacking sleep and did not feel safe at all and so I requested to check out immediately. I was supposed to stay until Feb 8th but too many things happened already. Since I was visiting my boyfriend, he came to see me on the 6th and he didn't realize I had switched rooms and used the original key card he had to open the original room and realized it was empty. FOB for original room was never deactivated. At this point, 2 rooms have security issues. I really don't recommend this place until they fix their system to ensure the cards work properly and to ensure the doors actually lock. As a female who travelled alone, I really didn't feel safe at all.
Stayed 3 nights in Feb 2024
Response from The Domain Hotel on 3 Mar 2024
Hello Katrina,Thank you for choosing to stay at our hotel and for the review. Please accept our apologies for the inconvenience of the safety of your experience. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We also regret that you left us earlier than anticipated. We appreciate your patience and hope to see you again to provide you with the seamless stay you deserve.Stay Well

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet
Stayed 1 night in Feb 2024
Response from The Domain Hotel on 8 Feb 2024
Hello Robyn,We are happy to hear that you had a great nice, clean, and quiet stay. We look forward to hosting you next time. Stay Well

6/10 Okay

Christopher

Business traveller
I’ve stayed a decent amount over the last year, but it seems to be going down hill a bit. Bathrooms continue to be extremely outdated. I asked someone at the front desk for coffee (as he was looking at his phone) and he didn’t know if he had non decaf coffee or not for the room. Only consistent is the fantastic service at the cantina.
Stayed 2 nights in Feb 2024
Response from The Domain Hotel on 8 Feb 2024
Hello Christopher. We are sorry to hear that we did not meet your expecations during this stay. We appreciate feedback like yours to be passed down to the department that is needed to know of this. We are happy to here that you a nice time at our restaurant and bar. We hope that we can make this a great turn around for you on the next trip. Stay well.

10/10 Excellent

Mike, Canoga Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Will return
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 8 Feb 2024
Hello Mike,We are happy to hear that you had a nice stay. We look forward to having you on the next trip! Stay Well

2/10 Terrible

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no idea how this has anything above 1 star from anyone staying here.
Stayed 4 nights in Jan 2024
Response from The Domain Hotel on 2 Feb 2024
Hello Adam,We highly apologize for your experience. We hope that in the near future we can make it right for youStay Well

6/10 Okay

Lane

Travelled with partner
Rooms lacked maintenance
Stayed 1 night in Dec 2023
Response from The Domain Hotel on 2 Feb 2024
Hi Lane,We take feedback like yours very seriously. We hope that we can make it right for you on the next trip. Stay Well

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 2 Feb 2024
Hi Catherine,Thank you for the review.

10/10 Excellent

Duk Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. We really enjoyed. We really enjoyed foods from their Mexican restaurant.
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 30 Jan 2024
Hello Duk Hee,We are happy to hear that you enjoyed your stay with us, and the food from our El Camino Cantina. We look forward to having you on the next trip. Stay Well

8/10 Good

joseph william

Breakfast was good. Only complaint I heard music til 4 in the morning not cool. Walls are very thin
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 25 Jan 2024
Thank you Joseph William for the great review and ratings. We highly apologize for the noise near by. We hope that we can make your next stay right for you. Stay Well

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 25 Jan 2024
Hello Vanessa,Thank you for the ratings. Stay Well

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Domain Hotel on 25 Jan 2024
Hello Nicole.Thank you for the ratingsStay Well

8/10 Good

Michelle

Liked: Cleanliness, amenities
Response from The Domain Hotel on 28 Mar 2024
Hello Michelle,Thank you for the great ratings. We look forward to hosting you on the next trip. Stay Well

8/10 Good

Shantayia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Domain Hotel on 21 Jan 2024
Hello Shantayia,Thank you for the ratings. We look forward to having you on the next trip. Stay Well

10/10 Excellent

erin, FRESNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed her many times, while our father was in hospice care nearby. Nice little bar, great street tacos, friendly staff, clean rooms. I do not like that they started charging $12 for parking. I do like the hot breakfast in the morning. Safe area.
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 21 Jan 2024
Hello Erin, Thank you for your feedback, and your review. We are happy to hear that you keep coming back to The Domain Hotel. We hope all is well with you and your family. Our restaurant and bar is a wonderful hit! We do have it placed on our third party sites, and guests get notified the day of arrival via email through the third party sites with our ammenities. overall we are happy that this was a nice and safe location for your needs. We look forward to having you on the next trip. Take care and stay safe. Stay Well

8/10 Good

Amanda

Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 18 Jan 2024
HI Amanda,Thank you for your ratings.Stay Well

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will be back.
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 13 Jan 2024
Hello Jose,Thank you for the ratings and the review. We greatly appreciate you! We look forward to having you on the next trip. Stay Well

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel and nice staff
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 13 Jan 2024
Hello Mikayla,Thank you for taking the time to provide your feedback, and the rating. We appreciate you shouting out our team. We will ensure to pass this along to them. Stay well

8/10 Good

Marouan, Santa Clara

Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 13 Jan 2024
Hello Marouan,Thank you for the ratings. Stay Well

4/10 Poor

Jessica

Stayed 1 night in Dec 2023
Response from The Domain Hotel on 13 Jan 2024
Hello Jessica,We highly apologize for failing you. We hope we can make it right for you next time. Stay Well

6/10 Okay

Yiou

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The hotel and rooms are clean and with many amenities. There’s a little gym, a pool, and free breakfast. But the service can be improved: 1. Even though we put “do not disturb” sign up it th ere, the front desk still call to ask for cleaning because they thought we requested it(but we didn’t). 2. Our room ran out of shampoo and conditioner, when I called them at around 9pm, they said they had to wait till tomorrow the cleaning staff come to refill the shampoo and conditioner. 3. When the cleaning staff did come, he only did the beds and bathrooms cleaning, the floor was not vacuumed, the dirty dishes/cups were not taken away. 4. They only provided two bath towels a day. If you have more than two in your party, they have to share towels.
Stayed 3 nights in Jan 2024
Response from The Domain Hotel on 14 Jan 2024
Hi Yiou,We appreciate your response, it is only through honest feedback from our guests that we can encourage best practices that are having a positive impact, rethink or retool practices that fall short of guest expectations. It does sound like your stay feel short of not only your expecations, but ours as well. We hope to welcome you back soon and allow us to improve on the impression we left and provide the quality stay you are accustomed to that we know our team can deliver. We thank you for your business and we hope that we get the opportunity to host you soon. Stay Well

8/10 Good

Seon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Domain Hotel on 14 Jan 2024
Hi Seon,Thank you for the ratings. We look forward to seeing you on the next trip. Stay Well

10/10 Excellent

Miriam Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Property very clean, accessible parking and plenty of restaurants around the neighborhood.
Stayed 3 nights in Dec 2023
Response from The Domain Hotel on 14 Jan 2024
Hi Miriam Patty,We are delighted you enjoyed the exceptional accomodations near the hotel provided to all guests at our hotel. We would love to host you on the next trip.Stay Well

6/10 Okay

Muneesh, Jersey City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a concern that garbage from my room was not cleared after my initial request for a day. The manager on duty listened to my concern and resolved it asap. The manager was very helpful and accommodating. Overall the property is good and breakfast had excellent options. Will stay here again.
Stayed 2 nights in Jan 2024
Response from The Domain Hotel on 14 Jan 2024
Hi Muneesh,Thank you for choosing to stay at our hotel and for the review. Please accept our apologies for the inconvenience of the housekeeping services. We have shared your feedback with the correct team to ensure a much better guest experience moving forward. On a positive note, we are happy you liked the cleanliness of our property. We appreciate your patience and hope to see you again to provide you with the seamless stay you deserve. Stay Well

10/10 Excellent

Kirbyann

Stayed 4 nights in Dec 2023
Response from The Domain Hotel on 25 Jan 2024
Hello,Thank you for the ratingsStay Well

10/10 Excellent

Roxanne

Stayed 3 nights in Dec 2023
Response from The Domain Hotel on 25 Jan 2024
Hello Roxanne,Thank you for the ratings. Stay Well

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were noisy. The walls were thin and the door seals were inadequate. The rooms open into the center lobby. All the noise from setting up breakfast and people hanging out in the lobby woke me up.
Stayed 3 nights in Dec 2023
Response from The Domain Hotel on 2 Feb 2024
Hi Paul,We highly apologize for failing you with the noisy levels. We hope that we can make it right for you on the next trip. Stay Well

10/10 Excellent

koushik

Liked: Amenities
It was good stay
Stayed 3 nights in Dec 2023
Response from The Domain Hotel on 28 Dec 2023
Hello Koushik,Thank you for the ratings and the great review. We look forward to hosting you on the next trip. Stay Well

8/10 Good

David Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great small stay for trips! Friendly staff and clean rooms. Good amenities and easy access to almost anything. Breakfast was a little mid but unlimited and was pleasant.
Stayed 1 night in Dec 2023
Response from The Domain Hotel on 14 Jan 2024
Hello David Jr,Thank you for your feedback, and for selecting The Domain Hotel for your time in the city of Sunnyvale. It is always wonderful to know how much our guests enjoy our amenities. We apologize for failing you with the expecations of our breakfast. We utilize feedback like yours to improve in the areas that are needed. We look forward to hosting you on the next trip. Stay Well

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My kids and I loved staying at the oak tree inn. Checking in was quick and easy and the gentleman at the front desk answered any questions I had. Our room was always clean every day we left and came back to the room. It felt a little bit like home to us. The beds were comfortable and we slepts well. When I come back to California on vacation, I will make sure to stay here again.
Stayed 5 nights in Dec 2023
Response from The Domain Hotel on 14 Jan 2024
Hi Paul,Thank you for this outstanding review, and for selecting The Domain Hotel for your time in the city of Sunnyvale. It is always wonderful to know how much our guests enjoy our amenities. We are very fortunate to have such thoughtul and an exceptional team members such as the gentleman at the front desk. We'll be sure to share your kind words with them as well as our entire team. It was a pleasure hosting you, and we look forward to seeing you again soon. Stay Well

8/10 Good

Ray

Stayed 2 nights in Dec 2023
Response from The Domain Hotel on 28 Dec 2023
Hi Ray,Thank you for your ratingsStay Well

8/10 Good

Phung

Stayed 1 night in Dec 2023
Response from The Domain Hotel on 28 Dec 2023
Hello Phung,Thank you for the ratingsStay Well