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"Staff was wonderful. Very friendly and attentive. The amenities are great too. Just had concerns about the quality of the room."

"The hotel staff was very helpful. The room was wonderful and the breakfast excellent!"

"Our stay at this hotel was fantastic, the property was spotless, architecture gorgeous, environment serene. It felt like a spa stay; the spa itself was nice though maybe not worth it for just the drop-in pools (the ‘sauna’ especially). It was walking, albeit a good 30-40 min, distance to town which was filled with cute cafes, shopping and fantastic dinner spots. The water was pristine, loungers comfy, beach bar perfect. Only thing I’ll say is that it lacked a personal touch.. we actually got engaged there on our first morning and then extended our stay an additional night, sharing the news with the desk staff when we did, he complimented my ring but that was that. Of course I wasn’t expecting free comps or any fireworks but you’d think they’d send a congratulatory drink or a piece of cake or just something to celebrate this occasion. It felt quite removed, didn’t matter though we were just elated! "

"The overall comfort, quality and style of accommodation and stunning setting were wonderful. Cleanliness of the whole resort and friendliness of staff were excellent."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!"

"Excellent place. Amazing food (actually too good). Nice staff. Only downer is a 100 euro "climate crisis tax" slapped on your bill at the end. If you're going to obligatorily add 100 euros to a bill. You should say this at the time of booking. When do we draw the line on this? A "water crisis tax" of 20,000 euros slapped on a check out bill? I realise it's not all their fault. But more could be done."

"This is a very nice hotel near the marina, a bit away from the chaos of the center of A.N. but still close to restaurants, the beach, etc. The perfect location in my opinion. The hotel staff were very welcoming and helpful. The room itself was fairly basic but clean. We booked a room with a large deck - enough room for 2 loungers, a bistro set, and a bit tub (with unheated water perfect for cooling off in). We spent quite a bit of time on that deck. Breakfast was very good as well. Good selection of foods in a nice room. We did.t try the pool or spa so can't comment on those facilities. "

"Clean room, friendly and courteous staff, good food and nice beach chairs"