Front of property - evening/night

Reviews of Central Hill Resort Gangtok

3 out of 5
Central Hill Resort Gangtok
Opp. Super Market, 31-A, National Highway, Gangtok, Sikkim

Reviews

5.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience. Will not recommend anyone
Not a good experience. Room was smelly. I think it was the smell of Paint/whitewash. Water issue, flush was licking. In the morning there was no water in the bathroom. Had to use water bottle for tooth brush. Overall not a good experience.
Stayed 1 night in Mar 2023

6/10 Okay

YoungMonk, India

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros: Location was good. Staff tried to be nice & helpful Cons: Property is old, room space was less than expected, few amenities
Stayed 4 nights in May 2019

2/10 Terrible

Prabhu Prasad, Odisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
Arrogant Manager and worst Behaviour .. Never support for any travel or support for Room facilities Egoistic Managers Only they look for Money that's all

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to the Mall and good entry and exit point .
The hotel was nice.However the lift conked on second day and we had to climb 5 floors every time..Else it was comfortable. Front Desk personnel we Re friendly.

8/10 Good

Mithun, Bangalore

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to M.G Marg
Hotel is opposite to a super market, next to Taxi stand, 150 steps to Lal Market leading to M G Marg..

8/10 Good

AARTI, US

Liked: Cleanliness, property conditions & facilities
Nice hotel close to supermarket,
We like it because of main market, and service was good plus they have credit card machine.
Response from GRE on 8 Feb 2017
Dear Ma'am, We do provide packed breakfasts for guests leaving early. We need to be told the previous night.

4/10 Poor

Umang, kolkata

Disliked: Property conditions & facilities
Avoid
I had booked myself here - they put me up on another property of theirs which is nothing more than a cheap OYO room blaming Expedia saying Expedia did not forward the booking to them. When I decided to cancel my booking a day earlier, suddenly rooms became available. The staff is friendly but that's the only good thing about this place. Don't book your sightseeing through the hotel. First they overcharge which is fine but on 3 occasions out of 3, they inform you at the last moment that rates have suddenly increased and you have no option but to agree. They don't accept cards like most of Sikkim so carry cash because half the time the ATMs don't have connectivity. You book a Bolero and a Sumo turns up at the Bolero price - those kind of things, you ask for a car at 7 and it turns up at 8 . End of the day, we managed to do all we wanted to do but avoid the hotel if you don't want to be inconvenienced. Also, this is the first hotel I have not been satisfied with which I have booked through Expedia.
Response from GRE on 6 Feb 2017
Dear Sir, I am sorry about the issues faced by you. We have changed our entire team- Manager, front office team, etc. The rates are now fixed and not decided by them. Our team is very professional now, we do not get complaints any longer !

6/10 Okay

Martin, Bönen, Germany

Hotel Zentral gelegen
Buchungsschwierigkeiten/Kommunikation zwischen Hotel und Expedia. (lag wohl m Schaltjahr, da der Monat Februar 2016 29 Tage hatte. Dieses wurde nicht berücksichtigt, so Hotelmanagment)