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Tunnel Urban Retreat

4.0 star property
Family-friendly hotel with full-service spa and 24-hour front desk

Choose dates to view prices

Tunnel Urban Retreat sits just minutes from historic Angkor Wat, providing a tranquil escape with its garden, outdoor pool, and spa. Guests can relax at the coffee shop or bar while being perfectly positioned to explore nearby Pub Street and Angkor Night Market.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pet-friendly
  • Room service
The current price is NZ$65
includes taxes & fees
6 Dec - 7 Dec

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for One Bedroom

One Bedroom

One Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom

Two-Bedroom

Two-Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Villa

Three-Bedroom Villa | Living area

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout curtains
3 bedrooms
  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • Old Market Area - 9 min walk - 0.8 km
  • Angkor Night Market - 9 min walk - 0.8 km
  • Pub Street - 10 min walk - 0.9 km
  • Siem Reap Royal Residence - 2 min drive - 1.9 km
  • Angkor National Museum - 3 min drive - 2.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive

Restaurants

  • ‪Aroma Coffee Shop - ‬8 min walk
  • ‪The Harbour - ‬4 min walk
  • ‪Best mom - ‬6 min walk
  • ‪Taj Mahal - ‬6 min walk
  • ‪Temple Design Restaurant - ‬5 min walk

About this property

Tunnel Urban Retreat

Upscale family-friendly hotel renovated in 2024 and located near Old Market Area
Located close to Pub Street and Siem Reap Royal Residence, Tunnel Urban Retreat provides a terrace, a coffee shop/cafe and a garden. Indulge in a massage, a facial and aromatherapy at the on-site spa. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Luggage storage, local meal delivery service and coworking spaces
Room features
All guest rooms at Tunnel Urban Retreat include perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Cooking classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 floor
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2024
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 6 for adults and from USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tunnel Urban Retreat?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Tunnel Urban Retreat on 6 Dec 2025 start from NZ$65.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tunnel Urban Retreat pet-friendly?

Yes, this property allows cats and dogs (limit 2 total).

How much is parking at Tunnel Urban Retreat?

Self-parking is free at this property.

What time is check-in at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tunnel Urban Retreat?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Tunnel Urban Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Tunnel Urban Retreat located?

This family-friendly Siem Reap hotel is within a 15-minute walk of Old Market Area and Pub Street. Siem Reap Royal Residence and Angkor National Museum are also within 2 mi (3 km).

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