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Room type

Deluxe Room, Pool View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Suite

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa

Location

This family-friendly Siem Reap hotel is located near the airport, within 2 mi (3 km) of Miniature Replicas of Angkor’s Temples, Angkor Shopping Center, and Lucky Mall Super Market. Angkor Trade Center and Royal Garden are also within 2 mi (3 km).

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Additionally, 3 bars/lounges, a health club, and a fitness center are onsite.

Room Amenities

All 236 individually decorated rooms provide free WiFi, free wired Internet, and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and satellite TV.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Smiling Hotel and Spa features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 3531 square feet (328 square meters) include a conference center. This family-friendly hotel also offers a spa tub, a fitness center, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available on request). Complimentary self parking is available on site. A total renovation of this property was completed in July 2013.

Smiling Hotel and Spa has designated areas for smoking.

  • Multilingual staff 
  • Terrace 
  • Snack bar/deli 
  • Designated smoking areas 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 236 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Number of bars/lounges - 3 
  • Barbecue grill(s) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free airport transportation - pickup 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • One meeting room 
  • Tours/ticket assistance 
  • 24-hour front desk 
  • Concierge services 
  • Gift shops or newsstand 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Garden 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2005 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 3531 
  • Conference space size (meters) - 328 
  • Conference center 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Television in lobby 
  • Wedding services 
  • Free breakfast 
  • Free WiFi 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Deep soaking bathtub 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • In-room massage available 
  • Room service 
  • Room service (limited hours) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Sleep Number by Select Comfort mattress 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 
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Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

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Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness center.

Children under 11 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
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Spa Services

Smiling Spa has 2 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Minimum age to access spa is 10 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at Midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 10 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered. Only registered guests are allowed in the guestrooms.

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