Outdoor pool, pool umbrellas

Reviews of Ree Mohasambath Hotel & Resort I

4 out of 5
Ree Mohasambath Hotel & Resort I
National Rd 6 (Airport Rd), Krous Village, Svay Dangkum Commune, Siem Reap

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 143 reviews" "
Rating 8 - Good. 58 out of 143 reviews" "
Rating 6 - Okay. 22 out of 143 reviews" "
Rating 4 - Poor. 6 out of 143 reviews" "
Rating 2 - Terrible. 0 out of 143 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Mariana

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Overpriced hotel overtaken by tours
The hotel is overpriced. It does not offer several of the amenities advertised in internet by hotel.com. For example, there is NO fitness centre (there was, but it was recently closed), there is NO Spa (there was, but it was recently closed) and there is no picnic area in the garden and there is NO shuttle to the airport. What happens is that the hotel is now focus on big Chinese tours (we were the only two bedrooms that did not belong to a tour) and as consequence no-one use the spa or fitness centre. Breakfast was 100% chinese style, we were not able to find a pastry, a ham and cheese or nothing a little occidental., no even a knife. Rooms were good, confortable and clean, but general areas have disgusting dirty carpets, curtains and sofas and chairs upholstery. Pool was fantastic. I absolutely advise hotel.com do not offer this hotel anymore. Staff were surprised of our booking and took them more than 20 min for double and triple checking our reservation.
Stayed 3 nights in Dec 2018
Response from Broseth on 9 Jan 2019
Dear Mariana, Thank you so much for your feedback, we will improve all point as per your mention in review. We do hope we will have a second chance to service you during your trip at Siem Reap Angkor Wat. Thank you, Broseth

6/10 Okay

Jose

Liked: Staff & service
Over the hill hotel
Location is good. Staff does not have much English skill so it was difficult to communicate, for example, no wake up call after front desk said they understood, fixing a backed up toilet etc. The facility is worn and tired, bad, molded caulking in bathroom and stained carpets, that sort of thing. The breakfast was poor, oriented towards Chinese bus tours, which seems to be their main source of clients. the pool is large and in fair condition.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel!
Outdated poor quality hotel. Uncomfortable stay, bad cleanliness in rooms. Breakfast wasn’t pleasant and we had to argue to get our free shuttle back to the airport as we had an early flight.
Stayed 5 nights in Jan 2018
Response from Veasoth - Guest Relation Manager on 16 Feb 2018
Dear Sir/Madam, We are sorry for not doing best for you. your feedback is highly appreciated. We shall study and continue to improve them. We also look forward to welcoming you back. Once again, thank you sincerely and Best Wishes to you and family.

6/10 Okay

Arthur

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2017

10/10 Excellent

Gnanasiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price
Good
Stayed 8 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Amenities
Good place for the price. A little far from the main area of town so you'll need a tuk tuk to get around. Pool is great. Breakfast tastes good. Room service is a bit pricey for the area but food is decent. Laundry service is too much for SE Asia.

8/10 Good

richard , san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Very good value. Nice pool. Very helpful staff. Nice buffet breakfast

10/10 Excellent

Prav, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, convenient & a value-for-money stay!
We called up the hotel a couple of weeks in advance and booked for our airport pick-up included in the promo. On the day of arrival, we were transferred from the airport via tuk-tuk. We were welcomed by the Manager and were provided a drink and cool towel upon our check-in. And to our pleasant surprise, we were informed that our Deluxe Room has been upgraded to a Suite for free!! A startling start to the amazing Cambodian journey ahead! :D The Suite was fantastic; it included a living room, bedroom and a lavish bath area with jacuzzi! Daily housekeeping with free coffee and mineral water were another plus. The breakfast buffet was good at first. Since we stayed for 4 nights, the same kind of food for breakfast seemed repetitive. So, I hope they change breakfast buffet menu every day so that the guests staying for multiple days won't feel bored. The pool was great! Our stay concluded with a traditional Khmer full body scrub with a massage at the Lavender Spa, which included a 40% discount as mentioned in the promo offer for hotel guests. During check-out, we requested for the free return airport transfer as suggested in the promo, but were told that we can avail only either the airport pick-up or drop but not both. But after I pointed out to the Manager that the promo offer in Expedia on the hotel's page stated for a free round-trip airport transfer, he agreed to give us a free airport drop too. Please ask for amenities mentioned in the promo if it's not given to you!

10/10 Excellent

Leo, Calgary,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.Very friendly staff.
Hotel advertised a free airport pick up.We booked plane ticket and hotel as a package so we assumed they know our arrival time and somebody will pick us up...Nobody was there.No big deal ,for a few $ we took a taxi to the hotel.Later I mentioned it to a lady at reception.She told me they provide only one way to (or from) airport.And she gave us a free taxi to the airport when we were leaving.We were there 2 families and all of us were pretty happy...including kids...))

10/10 Excellent

Tao, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with kind staffs
We stayed in this hotel for five nights in January and had a wonderful time. The hotel is large and elegant, the room was clean and we were able to see some temples from the balcony. The building was old but everything functioned well. The air conditioner in the room worked very well, the bath tub was huge. The spa, pool, garden, restaurant were managed well and welcoming. The hotel is a little away from the city, but it costs only $5 for a tuk-tuk round trip (the driver waits for you), and the hotel's area was very quiet at night. The breakfast buffet had a wide variety of Cambodian, Chinese, and Western foods with the fresh omelets and noodle bowls cooked on request. Plenty of fresh fruits and salad as well. For the price of stay, this was a great bargain. The staffs were very helpful and kind all the time, everyone spoke English well. The front manager gave us many suggestions and tips for visiting the Angkor temples and the city, such as the best time of the day to visit certain places. The best part of this hotel's service we experienced was that they gave us the shower access after check-out on the last day. Our departure flight was 11 pm, and the hotel held our luggage and let us use the Spa shower at 8pm, so we can enjoy the last day in Cambodia while still acceptable to other passengers in the flight. That was very generous and kind, we are so grateful. I recommend this hotel, to experience their hospitality.

10/10 Excellent

Karin, North East England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at The Ree
A beautiful old-fashioned hotel with fantastic staff. Set in lovely grounds with a spacious swimming pool. My room was large and comfortable with a little balcony overlooking the pool. I had stayed here before with a group and returned to it as a solo traveller. I chose it for its proximity to the airport and because it was a relaxing place to be before I needed to go to the airport. Staff were were very helpful in arranging transfer to the airport ( one way complementary transfer).

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel for good price
The hotel is in a colonial style building, with nice swimming pool in the back. We stayed here for two days. We certainly received more value than the price we paid. I dropped them an email two days before arriving asking if anyone can pick us up from airport. To our delight, there was driver at the airport to pick us up. The hotel has a tuk tuk service, with english speaking drivers. We paid $30 for full day tour of the city and prominent temples. Great value compared with $90 one has to pay through online booking system. Breakfast buffet was great, but doesnt have any cheese. Manager asked if we would like to have cheese, which we happily agreed to.

6/10 Okay

Marjorie, Canada

Liked: Cleanliness, staff & service, room comfort
A wonderful Surprise after an unfortnate start
The hotel missed sending us a pick-up at the airport....however the service we received once we checked in was beyond reproach. Not only did they offer to provide us with free transport to the airport the next morning but they upgraded us to a suite, a magnificent suite. It felt like we were in the Taj Mahal!!! We can't comment on our original room but the room we were given was fantastic! A wonderful room with huge bed and all wooden accents, separate sitting area and 2 bathrooms. The breakfast was wonderful, omelette/pho station and many other breakfast choices. We will definitely return there on our next visit to REP. Excellent customer service, Thank you.

8/10 Good

john, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel only 5 minutes by tuk tuk to pub street
siem reap has many areas to visit with angor watt temples and at night time you have lively pub street with plenty of restaurants and places to eat and we visited the only Scottish bar in Cambodia called the scotch mist in pub street

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Was awesome hotel breakfast was alright so good rooms lighting could be better so try it

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Pablo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Simon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4 star hotel
We arrived picked up from the airport free. But we booked 3 nights for my family with a family room. But only gave a standard room 1st night. Did not offer us any compensation as such. from that everything was good. Swimming pool breakfast good.

8/10 Good

Altaf, Melbourne (Australia)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Staff very friendly & obliging. Hotel lifts were fast. The view of the pool from room balcony was nice

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ree - view Your Choice If You Don't Like Mossies
Mosquito's run this hotel and I am still recovering from the bites. Showering was more like bathing a child. The shower half filling up the bath and taking about 45 minutes to drain!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff
My stay at Ree was lovely! My arrival was warmly welcomed and I was upgraded to a suite which was a lovely treat. The room was perfect, very clean and comfortable. The staff were lovely and always happy to help. I had one disappointing experience upon checkout. I wanted to buy a bottle of water to take with me to the airport so went to the lobby bar, it was all too hard. The waiter didn't speak any English, didn't know the price of the water bottle although had it there in the fridge, had to track down the cashier who was nowhere to be found so I just gave up. Other than that, I had a wonderful experience at the hotel.! Would definitely recommend it, it's not far from the centre of town and only five minutes from the airport!

10/10 Excellent

franklin, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic
Every experience from the room passing by the food and ended in the staff was excellent a very nice hotel definitely recommended
Response from Kimchhai CHEA on 5 Feb 2016
Dear Valuable Guests, Warmest greeting from Ree Hotel ! We would like to say 'Chum Reap Suor' and 'Thank you' for your reviewing us. Regarding to this, this review is very valuable for the upcoming guests for their decision to stay with us. Furthermore, we do hope in mind that we could have some time in the future to welcome you again. Best regards, Kimchhai CHEA

8/10 Good

lisa, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
helpful staff, conformable room, breakfast buffet is a plus! will stay again in the future.

8/10 Good

Kate, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Hughe customer service at this hotel is outstanding. We also really liked the pool. The decor is becoming dated but everything is nicely maintained and well presented. Good cleanliness. Breakfast/food in general nothing to write home about though. Staff very helpful and made us feel like they were Parton our team.

10/10 Excellent

Steven, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ree is a fine hotel, great staff
The hotel was very nice. The breakfast was wonderful. The staff was always friendly and helpful. In fact the staff spend two hours helping me work out travel to Sihanoukville.

8/10 Good

kwai yin

Liked: Cleanliness, staff & service, room comfort

8/10 Good

DANIEL, N.J.

Liked: Cleanliness, staff & service, room comfort
THIS WAS MY 3RD STAY AT REE HOTEL.
OVER THE YEARS THE HOTEL HAS NOT BEEN THE SAME GETTING OLDER, NOT MUCH UP KEEP.WAS SAD TO SEE IT FALLING APART.

8/10 Good

Kyriakos, Hobart

Liked: Cleanliness, staff & service, room comfort
Large comfortable hotel
We have been on an extended holiday, were here only one night, and found it value for money. The room was large comfortable, nice beds with clean white linen. Down side was some of the fittings not working correctly such as the shower head. Room could do with a paint. Lovely big pool, and decent spread for breakfast. Bit out of the way if you want to be close to all the action of the night markets, and pub street. But great for airport transfer!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ree Hotel in Siem Reap (Cambodia)
A pretty good place to stay. Nice room, nice dining room and pretty good breakfast.

10/10 Excellent

lesley, western australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Helpful staff, great buffet breakfast, large pool, big rooms.

10/10 Excellent

Melissa, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a family!
The hotel was just perfect for our family. The staff were always kind and helpful and the food quite good. I would recommend the Ree Hotel in a heart beat! It is a great place to stay while visiting Siem Reap and Angkor Wat.

8/10 Good

shilpa, Tsukuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ree
We stayed here for a night, at the executive suite & absolutely loved the room. The restaurant has a good selection & you can live off it for a couple times easily. The service is good & the pool gorgeous. The breakfast was the only downside we'd say it was pathetic & poorly managed.

6/10 Okay

Ravi, Brunei

Liked: Staff & service, property conditions & facilities
Good hotel for the price, not close to shopping
Enjoyed the stay and worth for the price. Staffs are friendly. Can speak English.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall good hotel. Good value.
Overall good value. Friendly staff. Room cleaniness can be improved (pest, masquito). Treadmill in fitness room is too old and partially broken. Nice pool.

10/10 Excellent

TheSolitaryTraveler

Liked: Cleanliness, staff & service, room comfort
Great Stay
It was better than expected. Close to the Airport, very nice rooms, but best of all the staff were the kindest and went out of their way to greet me, talk to me, and ask if I needed anything. English was well spoken and had no problem communicating with them. Highly recommend. Also, save money in transport and take the 3 wheel tuktuk, very fun an safe.

10/10 Excellent

Louisa, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel!
This hotel is set outside of Siem Reap but only a couple of dollars in tuk-tuk will get you to the action. Quiet, clean hotel with friendly and helpful staff (lots of complimentary toiletries). We ate at the restaurant our first night and although on the more expensive side, it was good quality and tasty! The pool is clean and towels are provided. Overall, very pleased with our stay.

10/10 Excellent

Wayne, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay for sightseeing
The Ree Hotel was far better than I expected! It's close to the airport and not far from Angkor Wat! The hotel is one of the larger ones on that strip and it looks amazing! The staff are very friendly and the rooms are very nice. My view was of the pool area and the balcony was a great place to sit and relax! The grounds are well kept and the breakfast was slightly different each day. I didn't have any issues during my stay and they even offered to mail my postcards for free! I am beyond pleased with Ree Hotel and would recommend it to anyone!

8/10 Good

Mr S, East London

Liked: Cleanliness, staff & service, room comfort
Nice hotel but a bit far out
Staff and food excellent but let down by terrible wifi

10/10 Excellent

ChevyJoe

Liked: Cleanliness, staff & service, room comfort
Unexpected Upgrade twice.
Stayed here Twice on consecutive weekends to get a break from the volunteer accommodation I stay in during the week. Perfect from check in to checkout. They upgraded me free of charge to a Suite on both occassions. Huge room , 5 star bathroom with corner spa bath and also second WC, nice pool although didn't have time to enjoy and breakfast was good. Staff very attentive and didn't let me complete checkout till room completely check throughout, lucky for me as I had left camera tripod and a few other things in the wardrobe excellent service. Room division manager Soeun Veasoth made sure I was well looked after from the upgrade to extra attention at breakfast, definitely best service from any manager I have ever had. Will book in again next weekend no hesitation.

10/10 Excellent

ChevyJoe

Liked: Cleanliness, staff & service, room comfort
Free Upgrade
Stayed here on weekend to get a break from the volunteer accommodation I stay in during the week. Perfect from check in to checkout. They upgraded me free of charge to a Suite, Huge room , 5 star bathroom with corner spa bath and also second WC, nice pool although didn't have time to enjoy and breakfast was good. Staff very attentive and didn't let me complete checkout till room completely check throughout, lucky for me as I had left camera tripod and a few other things in the wardrobe excellent service. Room division manager Soeun Veasoth made sure I was well looked after from the upgrade to extra attention at breakfast, definitely best service from any manager I have ever had. Will book in again next weekend no hesitation.

8/10 Good

Henners, E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand old hotel
Grand old hotel which is in need of a bit of a makeover. Pool and grounds are really nice. Room comfortable. Breakfast edible. Tobacco smoke in hotel in corridors. Good price.
Response from Alex on 3 Jan 2015
Dear M. Henners, Greeting from Ree Hotel!! Thank you for choosing and supporting us, and much appreciate of your nice comment. We wish some days future you will trip to Cambodia and stay with us again. Best Regards PHEARA E-commerce Manager

8/10 Good

ys, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Very good!!! We were upgraded to suite. The services r excellent. Breakfast was good. Very happy with it.

8/10 Good

Adeline, Adelaide, SA Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff were very friendly. Breakfast was fantastic. Rooms are a little dated and distance from main tourist strip was a bit far so cost to travel there everyday to eat was a bit troublesome

10/10 Excellent

SS, Bellaire, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The room was very spacious. We are a family of four (including a teenager who is considered as an adult). Beds were clean. The a/c worked very well. Pool was very nice. Staff was very attentive. They helped us with guide reservations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kkk, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with friendly service
The hotel is a little old but nice to stay considering its price. The swinging seat beside the pool is nice.