Is Palm Garden Lodge pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palm Garden Lodge?

Check-in start time: 2:30 PM; check-in end time: midnight.

Does Palm Garden Lodge provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Palm Garden Lodge located?

Located in the heart of Siem Reap, this lodge is within a 10-minute walk of Old Market Area and Angkor Night Market. Lucky Mall and National Road 6 are also within 10 minutes.

Palm Garden Lodge Reviews, Deals & Photos 2025

8/10 Good

Zaina

31 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

28 May 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Das schlimmste hotel oder hostel in 5 jahren asien. Fotos sind fake gibt keinen pool, nicht mal sauberes wasser beim Duschen. Es kommt braune Brühe aus dem Wasserhahn. Die matratzen sind alt voller Löscher, flecken und schimmel. Für 3 Nächte bezahlt aber sofort nach check in Geflüchtet. Auf gar keinen fall zu empfehlen besser und angenehmer in einem Zelt zu schlafen

Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

5 May 2019

Liked: Staff & service

Disliked: Cleanliness

C’erano diversi insetti nel letto, non c’era un cestino e si doveva chiedere la carta igienica

Stayed 2 nights in May 2019

2/10 Terrible

TATIANA

16 Apr 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE HOTEL

This was our WORST hotel experience ever. The property was dirty, with a strong metallic smell in water and broken furniture and squeaky doors, looked nothing like the photos! To top it off, we had a phone and a large sum of money stolen from our locked room while we were out during the day. We tracked the phone using the "find my device" app and found that the location of the stolen device matched the staff room, leaving no doubts that the money and phone were stolen by the people who worked at the hotel. We called the police and they said that they had multiple similar complaints about this hotel but they couldn't do anything in the short time that we had left in siem reap. I urge you to avoid staying at this hotel and in case you have no other choice, make sure not to leave anything valuable in the room!!

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

19 Feb 2019

Disliked: Staff & service

AVOID STAYING HERE!! I got stolen all my cash from my room, where only me and my partner were staying and was locked at all times. Staff won’t take responsibility, even though they are the only ones with access to the rooms when locked. Worst experience so far regarding accomodation.

Stayed 2 nights in Feb 2019

2/10 Terrible

DAISUKE

5 Jan 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

盗難にあいました…

レセプションに預けたリュックの中の財布から、お札を全て盗まれました。ドルと日本円で、600ドル分です。外に持って行くより安全だと思っていたのですが…。リュックに南京錠も掛けていたのにやられました。抗議しましたが、知らないの一点張り。その後の旅行も手持ちの金額で旅行しなければいけなくなったので、予定がめちゃくちゃに。被害者が増えない事を祈ります。

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

24 Nov 2018

Frühstück war einfach aber gut. Es hat gestunken nach Schimmel o.Ä.. Alles war klamm. Bad eklig. Als ich mich über den Geruch beschwert habe, wurde mir zuerst Raumspray angeboten (was den Schimmel oder so ja nicht beseitigt hätte) und dann ein anderes Zimmer, in dem es aber genauso roch. Dennoch hilfsbereit.

Stayed 3 nights in Nov 2018

2/10 Terrible

Jin, Siem Reap

2 Nov 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

The staff werr great BUT FOR TWO NIGHT'S MY WINDOW WAS OPEN. IT HAS THE WOODEN FRAME TO BLOCK ANYTHING FROM PASSING. FIRST NIGHT I SAW MY CURTAIN TAKEN THROUGH.SECOND NIGHT SOMEONE TRIED STEALING MY BAG. ITS 12AM AND I WILL NOT SLEEP. SCARED OF LEAVING INCASE SOMEOJENIS WATCHING. NO HOTEL STAFF AROUND

Stayed 2 nights in Oct 2018

2/10 Terrible

Simon

30 Oct 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt äckligt

Riktigt sunkigt. Boka inte, det spelar ingen roll hur billigt det är. Äckliga rum som luktar mögel och troligen inte har blivit städade på flera år. Personal som är nonchalant och inte kan någon som helst engelska. Ta ett annat boende även om ni måste betala lite mer. Vi hade bokar 4 nätter men checkade ut efter en och det är vi väldigt glada att vi gjorde.

Stayed 4 nights in Oct 2018

2/10 Terrible

kagosan91, Berlin

28 Oct 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

A true rathole. No hot water, wifi always interrupted or slowed down, one night even the electricity didn't work and last , but not least: no toilette paper. The breakfast consists of eggs and that's it. The owner of this place clearly don't care at all. Travellers are considered to be disturbing and the only reason they leave them sleep in this filthy, dirty place is because they make money with it. I don't expect anything fancy for 7$ a night, but a minimum standard which doesn't put you off immediately would have been highly appreciated. Only advice: don't stay there. It's truly horrible.

Stayed 3 nights in Oct 2018

10/10 Excellent

Isabella

21 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed and loved my stay in this hostel during my travelling in Siem Reap. The atmosphere was great for relaxing with free coffee and tea 24 hours at the restaurant in front of the hostel. The rooms were clean and comfortable. The staff was welcoming, friendly and helpful, they kept and cared for me like their family. The Angkor Wat tours and bus tickets arranged from the hostel were wonderful and cheap price. Really great location, so closed to markets, banks, restaurants and Pub Street. I will recommend this place to my family, friends and travelers in the world.

Stayed 1 night in Jul 2018

10/10 Excellent

Dylan

21 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stayed at this hostel for two nights. Really great place to stay for visiting Angkor Wat and other temples. The hostel is in a great location, just a short walk from Central Market, Night Market, restaurants and Pub Street area. Very clean and comfortable rooms. The staff is so kind, polite, friendly and helpful, they help to arrange a bus ticket to Bangkok, Angkor Wat Tours and Floating Village with reasonable price. The hostel also provide free bus or airport pickup, free breakfast, coffee, tea and Wifi. Very great value for the money. Strongly recommend this hostel to all budget travelers.

Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

11 Jul 2018

Liked: Staff & service

Disliked: Cleanliness

Nice hotel

Nice stay but need some maintainces on the room and bath room overall is good

Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

13 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I arrived in this place in the raining season as low season as well. I get a very cheap price. But I want to say, the service is super excellent. All the people are polite, kind, helpful and friendly. You can get almost everything you want. Free good breakfast, free pickup service, nice sleep, clean room, great location. I loved this place. If I return to Siem Reap again, I will choose this hostel again. And I will recommend to my friends and travellers.

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

12 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely homestay in Siem Reap!

I loved this place so much during travelling around Southeast Asia. I send an email ahead for a free pick-up from the airport, They helped arrange on for me, the front desk staff arranged an English Speaking tour guide with tuk-tuk for the Temples of Angkor Wat, was very cheap price. My room was large, clean, and air conditioning worked well with free wifi. Free Safe deposit box at the reception 24 hours, free coffee, tea and breakfast were wonderful. Great location for walking distance to Night Market, bars and restaurants. The hostel is a great value for the money. Strongly recommended!!

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

12 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hostel with lowest price!!

This place provided me with such a warm welcoming to Siem Reap, all of the staff are extremely helpful and informative, excellent service, and really reasonable prices. The rooms were clean and comfortable. This hostel is centrally located, within a very short walk to the night market, old market, pub street, super markets, banks etc. however, it remains peaceful and quite during the night and in mornings. This hostel, for me, was the perfect place. The owner is a young Khmer lady and she has an amazing story to tell, this is a locally owned family run buisness. The experience was so authentic and pleasant. Every guest I spoke with was also very pleased with their stay here. I would highly recommend a stay here to anyone.

Stayed 1 night in Jun 2018

6/10 Okay

Laurence

9 Jun 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Bedbugs :(

The staff was very nice and location was great. but the bed was filled with BEDBUGS... we woke up with all the itching in the middle of the night and we analyzed the mattress and found lots of bedbugs... so I wouldn’t recommend this place until they fix this problem...

Stayed 1 night in Jun 2018

8/10 Good

SGM Hugh

1 Jun 2018

Liked: Cleanliness, staff & service, room comfort

quiet Hotel

It was a nice little hotel rooms at everything that I need it had nice beds that was clean shower toilet have a safe for use on request it's not far from Pub Street. 15 minute walk you can catch the truck truck for about a dollar the pub Street or the Night Market I said it's a very nice hotel people are friendly and very accommodating have a good say

Stayed 1 night in May 2018

10/10 Excellent

Jenfer

18 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This guesthouse is an excellent place for its ambience, very friendly and helpful staff and for its cleanliness. It's located near Central Market, Old Market, Night Market, Pub Street and, making it a convenient option for shopping, eating and easy to night party at Funky Flashpackers. They have free Wifi 24hours, breakfast, tea and coffee 24 hours, also free 24 hours safety box at the reception, so we can have peace of mind regarding your valuables. The rooms are large and cozy enough. The staff make you feel at home with their ever friendly and warm smiles. They arrange your tuk tuk travels as well and our tuk tuk driver was a very patient, sweet person, and cheap price. Overall our stay here was perfect. We would definitely go back again and recommend to travelers.

Stayed 1 night in May 2018

10/10 Excellent

Marina

16 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money, Great location!

We stayed at this place for three nights during our trip in Southeast Asia. The location is great, short walk to the center of town and places to eat and drink. The rooms are simple, but very clean and have air con and a fan. The staffs were very friendly, polite and helpful. When considering this place you have to remember that it is only US$6 per night, I have no problems giving 5 stars based on what I get for the money. Breakfast, tea and coffeed were included, and there are free bananas to help yourself to all day. We also had a pick up at the airport included in out rate. The guy was there, nice and visible and it was a great way to start the holiday riding in a tuk tuk into town. We loved here, and Thank for all. Highly recommend.

Stayed 1 night in May 2018

2/10 Terrible

k, Chicago

9 Apr 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camera and cables were stolen from my locked room by the hotel staff. All of the items were on my bedside table.The tourist police said this is the third similar complaint about this lodge in the last 6 weeks. All of the rooms were locked and things were stolen while guests were out. There is no daily housekeeping, so there is no need for them to enter at all. They also have bed bugs if the theft doesn't concern you.

Stayed 4 nights in Mar 2018

6/10 Okay

Petr, Hong Kong

24 Feb 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Siem Riep

Over all the trip was great but is was nothing to do with the hotel. Didn’t get collected from hotel at the airport as requested and paid for. On arrival room not ready. Room dark and smelly. On departure pick up not organise on time and issue with payment even it should be paid for. Not going to return to same facility.

Stayed 3 nights in Feb 2018

2/10 Terrible

Dane

18 Feb 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ei soovita kunagi seda majutusasutust

Hotelli tubades varastatakse ja võimalik et vargused on toime pandud hotelli töötajate poolt. Väga must ja räpane hotell ning teenindus on täiesti null.

Stayed 4 nights in Feb 2018

8/10 Good

Joshua

9 Feb 2018

Liked: Staff & service, room comfort

The Palm Garden Lodge was just fine! My partner and I stayed four nights in February 2018. It wasn't quite like the pictures but the room was huge. The staff were friendly and the common seating area was nice to have. The breakfast was good considering it was free. You get a choice of two eggs scrambled, fried, or omelette style with two pieces of white toast. Our bathroom didn't have walls that went all the way to the ceiling in our room so If privacy from your room mate is very important to you, you might not like that.

Stayed 4 nights in Feb 2018

2/10 Terrible

Monika

12 Jan 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

For the pice we paid, we didn't expect too much. However, what we saw after we entered the room was beyond belief. Filth everywhere! The bathroom looked like it hadn't been cleaned for weeks. The toilet and sink being the areas of main concern. The bedroom wall was covered with unidentifiable stains. The curtains were very dirty. Big pockets of dirt in corners if the room. The services and amenities advertised were not provided. For example, no daily housekeeping, minibar, free bottles of water, bathrobes or slippers. Concierge services??? Only one member of staff had a very basic English comprehension. Even 'so called' manager did not speak any English. It made it difficult to organise any sort of tours or bike rentals that the reception advertise. When we tried to enquire, we were told to find them 'in the street'. Same rule applied to the laundry. Basically the most common answer you got was 'I don't know'. In eleven years travelling in Asia, this was by far the worst place we stayed in and I don't think it's good enough to be advertised on hotels.com. Unfortunately, due to our travel arrangements, we did not have the flexibility to change for an alternative accommodation.

Stayed 4 nights in Jan 2018

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