Holiday Homes in Sidi Badhaj

"It was all perfect , very friendly staff"

"It would have been nice to have bottles of water replaced in our room every day we stayed, rather than just day 1. Our toilet was not flushing so reported it and it was fixed straight away, only thing was that the bath mat was soaking wet and they left it on top of the bed! When we arrived we were not greeted with complimentary drinks as we saw other guests were greeted with drinks (Moroccan tea). I needed help with a restaurant booking so approached the front desk, the First Gentleman I spoke to I felt was abit abrupt with me! so spoke to another one instead who was very helpful. I would have loved a long floor mirror in our room rather than one hung on the wall as a decorative piece( but could not even look in it as it was high up). This is not a complaint but just something I experienced! I would definitely book this riad again as it was so convenient to a lot of the places we visited, very clean, breakfast was enjoyable and we really enjoyed our stay. The staff were polite and helpful especially the guy who took our suitcases from us midway on the way to our taxi ( as he just took other guests to their taxi, and saw us) the poor man nearly got run over by a motorcycle but he was not hurt!"

"Great stay in a beautiful Riad. Truly an oasis from the crazy souks . Staff especially Selma were kind and helpful. The spaces for lounging were gorgeous only downside was the arrangement of the pool which was away from the loungers and the hot tub/jacuzzi was not working to get hot and only suitable for a hot day since it’s cold and shaded."

"Clean hotel, calm, big room, helpful staff...."

"The staff and food were wonderful. We had a ton of fun at the water park and it was a wonderful way to start our trip."

"Decent room size. Good breakfast options."

"Stayed in the luxury suite with dinner added in. Room was like the photos and had a massive bed. The bed was very comfortable and the shower was lovely as well. The food is nice with a variety of choices for dinner. We would pick on starter, two mains and a dessert which was included in the price. Drinks were extra. Pool sunlounger were plentiful and you had your pick. No rushing to get a lounger. Pool was freezing but adequate for a few laps and to cool down. On checking out we were offered a room to relax in as our airport pickup truck as at 5.30pm and we checked out at 11am. That was so unexpected but much appreciated. Taj Atlas is the boutique hotel you go to when you just want to relax and chill. Biggest plus for me when I go on holiday is comfortable beds and a decent shower. I would recommend Taj Atlas for a break from hectic life. It’s not everyone’s cup of tea but was perfect for us for 3 nights. Marrakesh is just over an hour away by taxi."

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"Good quality hotel, nice facilities for families and good food. A little way out from the medina but just about walkable. Or a short taxi ride. M Street next door has some good eating options if you want to stay close to the hotel and save some money."