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Hotel Zhibek Zholy

4.0 star property
Travelers start their day with a hearty breakfast buffet before taking advantage of express check-in and a business center that never closes its doors

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Hotel Zhibek Zholy offers convenience and comfort with a free breakfast buffet and on-site restaurant. Enjoy practical touches like dry cleaning and in-room WiFi. Relax at the bar after using the 24-hour business center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

Hotel Zhibek Zholy

  • Upscale hotel
  • Consider a stay at Hotel Zhibek Zholy and take advantage of a free breakfast buffet, a hair salon and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant Zhibek Zholy, the on-site family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
  • Other perks at this hotel include:
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
    • Express check-in, wedding services and free newspapers
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • More amenities include:
    • Heating and ceiling fans
    • Tempur-Pedic beds, down duvets and sofa beds
    • Bathrooms with hydromassage showers and bidets
    • 75-cm Smart TVs with cable channels
    • A personal chef, children's slippers and free tea bags/instant coffee

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Policies

Check-in

Check-in time starts at noon

Express check-in available

Check-out

Check-out before 1:00 PM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for KZT 10.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 4000 per vehicle (one-way)
  • Crib (infant bed) fee: KZT 10.0 per day
  • Laundry fee: KZT 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Hotel Zhibek Zholy pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zhibek Zholy?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Zhibek Zholy?

Check-in begins at noon.

What time is check-out at Hotel Zhibek Zholy?

Checkout is at 1:00 PM.

Does Hotel Zhibek Zholy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000 per vehicle applies.

Where is Hotel Zhibek Zholy located?

Situated in Shymkent, this hotel is within 3 miles (5 km) of Abay Park, Kazhymukan Stadium and Mega Planet. Shymkent Plaza and Arbat Shymkent are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

7.4

Good