Holiday Homes in Shrewsbury

"Checked in with my wife the ac unit did not work it was about 80 degrees in our room and smelled like wet laundry asked to be moved to another room and staff sent a repair person to our room instead and he was there for about 30 min and didn’t get to fix the ac unit “this was at about 10pm after traveling since 4 am” we were forced to sleep in the room we were in until the next morning where we decided to check out and move to another hotel and that’s when the morning staff offered us a new room we refused and stayed at a comfort inn which was not only cheaper but cleaner and staff was a lot nicer the only positive thing I will say is the morning staff did apologize and said that we should have been moved that night and gave us a full refund he was understanding of our frustration I would not recommend this hotel "

"The elevator and hallways smelled of marijana, and the room itself freaked of cigarette smoke. The shower was disgusting. "

"Literally disgusting. My roomed smelled like cigarettes and mango vape. Stains all over our sheets. I would pay the extra 30 and stay somewhere else. "

"No "

"The front desk staff was not welcoming. Check in was quick, we didn’t get there until 930ish.. we called downstairs to ask if the restaurant was open, they said yes. We came downstairs walked into the restaurant, they said they’re closed. The people there were finishing their last call…a bit of wrong information…the next morning my husband asked the front for a late check out since we didn’t sleep much and drove very far! They told him 1:30. At 12;55 a housekeeping woman knocked on our door, he answered and told her we have late check out until1:30 she said no, NOW!…so we rushed got dressed and packed and left!…didn’t even get to shower!…smh disappointing for a Hilton."

"Yes"

"Location was great overall hotel was nice , rooms are a little outdated "

"Good"

"Laundry room was down , staff kept constantly making sure I paid the pet fee"