Holiday Homes in Shepton Mallet

"Waited10 mins to check in - was provided with a small odd shaped room despite paying extra for a delux room - when at breakfast the overcooked scrambled egg was 'dumped' from a bucket into the Buffett serving trough, I asked for some soft scrambled egg and was told no - that's how it comes - So if you want a substandard room, indifferent staff and you take it 'how it comes' The Clayton is for you !! "

"Location next to car park excellent"

"We only stayed one night but it was an ideal base for visiting the centre of Bristol"

"Sara was amazing! Super helpful"

"The Spa wasnt available, but they gave out complimentary vouchers for the Thermae Spa across the road. The room and the hotel was fabulous. The staff were very kind, and always ready to assist. A quality hotel."

"Room was nice and clean, the bathroom smelt unpleasant though, thinking it was the drains... staff where super friendly, shops where just across the road- couldnt of been any closer."

"lovely hotel, great spa facilities & lovely meal. staff all fab . nly issue was the security bold on the room jammed into place when we were int he spa so we couldnt get back into our room and they had to call maintenance. the lady on reception said it happens often. we were in a hurry so it was not great and we began to panic about the time. these should be removed and replaced with ones that cant lock when you leave the room. very scary if you left a young child in there and popped out for 1 minute or had a train to catch etc. aoart from that it was brtilliant - thank you "

"It is simply very good"

"Lovely hotel for a basic stay. Everything is very clean and staff are incredibly helpful with excellent customer service. Room amenities are basic with a tea/coffee station but no safe or fridge (just fyi). Rooms are small so perfect for solo travelling. Location is right in the centre of main high street (directly opposite the royal theatre). I wouldn’t bother with the breakfast though as not much on offer for those with specific dietary requirements. "