6/10 Okay
Dana
Travelled with family
13 Apr 2024
Disliked: Staff & service
We had a ground floor room with an interior and exterior door. It was actually quite convenient. Room and facilities are about what you'd expect for the price.
Staff were ok. Our towels weren't removed from the room which I didn't expect them to be. Requested them at front desk and was told I'd have to bring all the wet towels to the desk to get clean ones. I've never had to do that in my life! Brought a huge load of wet towels and washcloths to front desk and was told to drop them back in the staff area. Then the employee argued with me about how many I just dropped (seriously said, "That doesn't look like 4 towels, I'll give you 3") and would only give me 3 clean ones (we had 4 people in the room). He then proceeded to leave the hotel and when I chased him out he said he dropped them on the other side of the desk and didn't tell me. The whole interaction was just so strange. I get people steal hotel towels but he just watched all 4 of us walk to our room (after rekeying our key cards that quit working) and clearly I had dropped soaking wet towels back on their floor. I'll laugh about it someday. You get what you pay for.
Dana
Stayed 2 nights in Apr 2024