Does Steigenberger Alcazar have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Steigenberger Alcazar?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Steigenberger Alcazar on 5 Dec 2025 start from NZ$1,063.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Steigenberger Alcazar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Steigenberger Alcazar?

Self-parking is free at this property.

Are there all-inclusive benefits at Steigenberger Alcazar?

Yes, the property is all-inclusive.

Where is Steigenberger Alcazar located?

Nestled on the beach, this Nabq hotel is within a 15-minute walk of Nabq Bay and Ras Mohammed National Park. Metro Market and La Strada Mall are also within 1 mile (2 km).

Steigenberger Alcazar Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveller

28 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel is great, new. Good facilites and the staff are willing to do anything to meet the guests expectations.

Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

13 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Great food, great service, friendly staff. Very quiet, well maintained and great for a couple holiday

Stayed 8 nights in Sep 2019

10/10 Excellent

Hagit

20 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Shrem

amazing !!!

Stayed 3 nights in Jun 2022

10/10 Excellent

ahmad

21 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its amasing hotel and stuf ..

The hotel is very nice clean wonderful stuff . The managment needs to give a little affort on the intertaiment section ..it was a poor activeties .

Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.

Stayed 11 nights in Jan 2025

10/10 Excellent

Verified traveller

18 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This hotel is simply perfect. Everything top score. Highly recommended.

Stayed 2 nights in Mar 2018

10/10 Excellent

Ashraf

5 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

A great hotel with a lot of amenities. The staff were very helpful and they always took the extra step to make us happy. We were amazed by the level of care at Zoherya restaurant; manager and staff are always smiling and welcoming, they even cooked our favorite desert for us that was not in the menu! I recommend this hotel to anyone who is looking for luxury and perfect service.

Stayed 3 nights in Jul 2019

10/10 Excellent

Egypt

23 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely propoerty on the Red Sea, beds are too firm for me. Good dining selections. Staff can seem a bit too relaxed when time is of the essence. The MividaSpa was a grand experience.

Stayed 5 nights in Aug 2018

6/10 Okay

Matthew

7 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.

Stayed 7 nights in Feb 2025

10/10 Excellent

Aseel

10 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our 4-night stay at swim-up rooms and truly enjoyed having the pool right in our balcony. It offered great privacy. The hotel over all was nice and as luxurious as promised. The staff are nice and friendly. There is a large selection of food but it could be better. Note to people of color- the majority of guests are white and unfortunately many carry themselves with so much privilege. Not the fault of the hotel, but something to be aware

Stayed 1 night in May 2024

8/10 Good

Sarah Jane

30 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel, pictures do not do it credit. Staff were so helpful, however the food whilst lots of choice, was very average, notable exception was the Japanese which we enjoyed. However the seafood whilst the location on the beach perfect, gave me a nasty bout of food poisoning which was not ideal. Was I unlucky yes probably but be careful.

Stayed 5 nights in Mar 2024

8/10 Good

Gamal

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.

Stayed 5 nights in Feb 2025

8/10 Good

KHILNA

27 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great welcoming property with good children activities! The spa is quite over priced, resorts needs more supermarkets and little food stalls outside the premises. We had a slight issue during check in as there was high check in traffic and unfortunately the lady who checked us in barely spoke English and vaguely explained about the hotel, however later on we had a word with the general manager Mr. Moamen and he very patiently listened to us and assisted. Ahmed at the breakfast buffet was helpful and always happy to assist us.

Stayed 3 nights in Aug 2023

10/10 Excellent

Nancy

17 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.

Stayed 4 nights in Aug 2025

2/10 Terrible

Asmae

30 Aug 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

I recently stayed at your resort and unfortunately, my experience was far below the expectations of a 5-star hotel. The level of service did not reflect what one would expect from your brand. For example, during our stay we made two simple requests from our room and followed up with four phone calls. Each time, we were told “it will arrive soon,” yet nothing was ever delivered. This lack of follow-through and attention to guests’ needs left us very disappointed. Compared to other hotels in Sharm El Sheikh, the service here felt unprofessional and inconsistent, which is not acceptable for a resort of your category. We truly hope that you take this feedback seriously and work on improving the quality of your service, as guests deserve better. Do not recommend

Stayed 2 nights in Aug 2025

10/10 Excellent

Mustapha

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

all good

Stayed 8 nights in Aug 2025

10/10 Excellent

Amel

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

J'ai jamais vu un hôtel aussi propre et qui accorde autant d'importance au bien être des visiteurs.

Stayed 9 nights in Jul 2025

6/10 Okay

Viktor

22 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.

Stayed 9 nights in Apr 2025

8/10 Good

Florian

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Anlage ist sehr gepflegt und gediegen. Die Gebäude sind von außen saniert. Die Bäder, Türen und die Klimaanlage sind leider zwanzig Jahre alt. Die Türen sind undicht, die Beleuchtung im Bad ist kalt und unpraktisch und die Klimaanlage ist die lauteste Klimaanlage die wir jemals in einem Hotel vorgefunden haben. Die a la carte Restaurant sind eine gute Abwechslung zum Hauptrestaurant in dem es leider an Tageslicht mangelt und somit wie eine Halle wirkt. Besonders das italienische a la carte restaurant hat tolle Spaghetti Carbonara und ein gutes Risotto. Wie häufig in Ägypten gilt auch hier für empfindliche europäische Mägen Finger weg vom Salatbuffet. Leider ist der Hygiene-Standard nicht der selbe wie in Europa. Die Mitarbeiter haben zwar Gummihandschuhe an, fassen damit aber alles an. Auch die Nachbefüllung des Buffets wird mit der Hand anstatt mit geeignetem Besteck erledigt. Brötchen und Bretzeln waren teilweise vom Vortag. Das frische Suaerteigbrot schmeckt hervorragend. Käse und Wurst nicht mit Europa vergleichbar. Grundsätzlich sind alle ägyptischen, indische und türkischen Gerichte sehr schmackhaft und durchgekocht. Im gesamten Ressort gibt es keine automatischen Türen. Sodass alle Gäste alle Türgriffe anfassen müssen, das gilt dann auch bei den Griffen beim Buffet. Die Mitarbeiter sind sehr freundlich und bemüht den Touristen einen westlichen Service zu bieten. Aufgrund des Umgangstons zwischen den Mitarbeitern und der strikten Aufgabentrennung brökelt die F

Stayed 7 nights in Mar 2025

10/10 Excellent

ABDUSSELIM ADIL

11 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temizlik çok iyiydi. Otel personeli çok güleryüzlü ve yardımcı olmak için istekliydi. Genel olarak çok iyi bir deneyimdi ve memnun kaldık. Bir daha gelmek isterim.

Stayed 5 nights in Feb 2025

10/10 Excellent

Georgina

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect for a relaxing beach holiday.

Stayed 6 nights in Nov 2024

10/10 Excellent

Celine

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing resort.

Stayed 7 nights in Dec 2024

10/10 Excellent

Soukaina

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel the staff very friendly

Stayed 8 nights in Nov 2024

6/10 Okay

Clive

12 Nov 2024

Liked: Cleanliness, property conditions & facilities

For a winter sun break, this property ticks a lot of boxes - large, well equipped resort with a selection of decent restaurants and a staff that is (mostly) anxious to please. However, it’s a stretch to say this is a five star resort as the service could be haphazard (language barrier unfortunately contributed to this) and the attention to detail on certain things not being quite up to scratch (room fittings such as leaking shower and broken kettle for eg). But then the price of this resort does mitigate the downsides - it certainly offered good value for money overall. So, if you are looking for wow factor and a once in a lifetime break, this isn’t it but if you want a decent, fairly priced week in the sun it’s a decent option.

Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was great, big choice and everything included in the all inclusive aside from lobster, even the lovely cocktails. Staff are friendly and helpful. Would stay again.

Stayed 9 nights in Sep 2024

Steigenberger Alcazar

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