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Reviews of Dive Inn Resort

4 out of 5
Dive Inn Resort
34, Al Ferouseya, Sharm El Sheikh, South Sinai Governorate

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 95 reviews" "
Rating 8 - Good. 35 out of 95 reviews" "
Rating 6 - Okay. 18 out of 95 reviews" "
Rating 4 - Poor. 7 out of 95 reviews" "
Rating 2 - Terrible. 6 out of 95 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Merle

Liked: Cleanliness, staff & service
Booked at premium rate for payment on arrival. Within days of booking the full payment had been taken from my account, then on arrival a 2nd full payment was taken. We enjoyed our inital stay not knowing we had been charged 2x. For the past month we have trying to get refund without success. Not a very happy customer with Dive Inn Resort or with Expedia
Stayed 6 nights in Jun 2023
Response from Dive Inn Resort on 14 Aug 2023
Dear Ms. Merle,Thank you for choosing to stay at Dive Inn resort and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate your choosing to stay with us during these unusual times.Sincerely,

8/10 Good

sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, but the furniture was a bit out dated and the bathroom needed a new bath.
Stayed 7 nights in Feb 2023
Response from Dive Inn Resort on 13 Feb 2023
Dear Ms. sonia,Thank you for choosing to stay at Dive Inn resort and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate your choosing to stay with us during these unusual times.Sincerely,

8/10 Good

Jessica

Business traveller
Liked: Staff & service, property conditions & facilities
Spacious but outdated
I only stayed in this hotel for one night, so did not take advantage of many features. The rooms are spacious suites. They feel like small apartments. Oddly, you get a full kitchen but are told you may not bring in any food. The beds are rock hard and everything is a little worn and dirty. But I enjoyed sitting on my little patio. I had lots of room. The pool looked nice. Food onsite is expensive but good.
Stayed 1 night in Nov 2022
Response from Dive Inn Resort on 26 Dec 2022
Dear Ms. Jessica,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,

4/10 Poor

Muhammad Gulzar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was tidy but not clean. The mattress was worn out with cigarette burns on the bed sheets. The bathroom was dirty and needed facelift. The breakfast was horrible and not much variety. Overall didn’t meet basic standards for tourist attractions. The Wi-Fi didn’t work most of the time. There were workers working with machinery equipments everyday at the front and at the reception, adding to extra noise.
Stayed 4 nights in Jun 2022

8/10 Good

Mostafa

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2022

4/10 Poor

William

Stayed 6 nights in May 2022

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! It was amazing!
It was amazing! I loved the big pool and the animation in the pool, with nice songs! I also liked that they have a market next to the hotel, that helps a lot, and I like it they have a person showing the tours in Sharm el Sheikh, I booked Dahab and blue hole tour and Ras Mohamed and white island tour and I liked it a lot! It was great! The hotel is very clean! I loved it!
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 14 nights in Jun 2021

8/10 Good

Noah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many bugs due to stagnant pond
I enjoyed this place but there are three things that will prevent me returning. 1. The mosquitoes are horrendous. 2. They use an AWFUL fog machine every night at dusk to attempt to treat the bug problem. You cannot be outside when they use the machine, it’s toxic and choking. The smell seeps into the room even if you close all the windows and drapes. PLEASE figure out how to treat the bugs that isn’t this. I would start with repairing the stagnant artificial pond feature with the disgusting green water. That is where they are breeding. 3. It rained heavily for one night of our trip. Our room FLOODED. They are seriously unprepared for rain. We were without power for hours.
Pool
Lobby
Exterior
Room flooding- had to build dam to avoid water going into the bedroom
Stayed 2 nights in Jan 2021
Response from Sales Dive Inn on 21 Feb 2021
Thank you so much for your reviews & interest in our resort. Promise you we will take your feedback into our consideration & we hope to see you in the next time to get your satisfaction.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice trip...good location ..good service..soho slso very nice
Stayed 1 night in Feb 2020
Response from Alaa - DOSM on 12 Feb 2020
Thank You

2/10 Terrible

Sameh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refuse my booking and say we nod deal with expedia we deal with hotel. Bit and you have to pay for us aditional money to confirm your booking the reservation ahmed say that to me i refuse he talk unpolite to me and close line i call customer service of expedia they send him many mail but he refuse let me take my room i was playing all the charge and taxes by my credit card expedia help me to book other hotel because of these man who deal unpolite with me and try to take extra money from me thanks expedia i will advice all my freind to not deal with these hotel and deal with expedia only
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Good food and good shuttle service to the beaches
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and helpful staff. Always there when needed
Stayed 22 nights in Nov 2019

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2019

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Alaa S. - DOSM on 6 Feb 2019
Dear Valued Guest, Thank you for taking the time to post your review. We are so pleased we exceeded your expectations and you had a fantastic holiday here with us. We hope to see you in the near future. Thank you

8/10 Good

Gordon

Liked: Staff & service
Hotel clean and tidy, ideal for me as we where on a Diving holiday. Please be aware that extra chargers were incurred at the hotel as the advertised web price was for Egyptian nationals, $6 a night eas added at the hotel
Stayed 12 nights in Jun 2018
Response from Alaa S. - DOSM on 6 Feb 2019
Dear Valued Guest, Thank you for taking the time to post your review. We are so pleased we exceeded your expectations and you had a fantastic holiday here with us. We hope to see you in the near future. Thank you

8/10 Good

V, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Apr 2018
Response from Alaa Shoukry - Director of sales and marketing on 28 May 2018
Thank You

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just for diving but probably never again
So I’m a solo traveler and I pick my accommodation mainly by price. Aesthetically the facilities are very pretty, the pool area is lovely and well maintained and so is the dining area. The dining options are pretty solid for the price. The deep dark issues of this resort mainly come from the room itself. I think I got 20 big bites during my 5 nights there and when I woke up in the middle of the night I could hear the mosquitoes hovering over my face (at least 5 bites on my face ). The room is made up alright but the lighting makes the room feel dark. The shower curtain was kind of very awful and black spotted and needing replacement , like the toilet, although they did offer free shower caps and soaps and such.
Response from Alaa Shoukry - Director of sales and marketing on 6 May 2018
Dear Valued Guest, Allow us to thank you for choosing Dive Inn Resort as host of holiday and for sharing your experience with us. We are thrilled to read your kind words regarding your experience with us. Thanks for adding very generous remarks of the positive sides of your vacation with us and mentioning our facilities. We also appreciate your constructive feedback, which is very important to us, we will do our best to improve our service standards. Please receive our warmest regards from Dive Inn Resort! Thank you

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, nice staff and an overall great stay.
Dive Inn is a very good (4 star Egypt Tourism classification) hotel, I've stayed in lots like it and this was one of the better ones for food and accommodation. Very cosmopolitan mix of guests, lively animation team and plenty enough to do for a short visit. Pool area can be a bit noisy at times so if you like a quiet life ask for a room away from it. All inclusive was at very reasonable price so I opted for that, good food choices and not too repetitive but don't expect Eggs Benedict for breakfast or lobster for dinner. The staff are helpful and when treated with respect will help you and befriend you instantly. Hotel has; gift shop, supermarket, Bedouin tent, kids corner, gym/health club, poolside massages and a scuba diving center.
Response from Alaa Shoukry - Director of Sales & Marketing on 25 Mar 2018
Dear Seamus, Thank you for posting lovely review regarding our hotel and facilities. We are so pleased we met your expectations and you had a fantastic holiday here with us. It is a real pleasure to learn that the Hotel Dive Inn became like your home away from home and that you would like to stay again with us. We all hope to welcome you back very soon. Warmest regards

8/10 Good

RADU, ROMANIA

Liked: Staff & service, property conditions & facilities, room comfort
NICE HOTEL IN A GOD AREA
VERY NICE VACANTION IN THIS HOTEL BEAUTIFUL POOL. GOOD MEALS VERY HELPFUL STAF. WILL STAY AGAIN GOOD PRICE.
Stayed 7 nights in Feb 2018
Response from Sales z on 20 Feb 2018
Thank you so much for posting your cheerful review, we are pleased to get your satisfaction. Looking forward to welcome you in dive inn

4/10 Poor

Jill , Guernsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap hotel
Pool - Music at the pool that loud that the speakers were vibrating. spoke with animation team asking to turn it down. they were rude and arrogant and turned the music up. Spoke with manager who justified why the music was loud. He was polite and spoke with the animation team and the music was acceptable for 4 days and then returned to the same at the start. Room- Rubbish behind the head board, clearly not been cleaned correctly. room a bit worn out, scuffs on walls damaged bed side lamps marks on doors. The bed was brick hard, ripped bed sheets. only one English channel on the tv. Nothing in the room to advise what hotel offered or what was in the surrounding area Restaurant- .chef outside with his chef uniform on. chef had his mobile phone out at food service area, walls not clean, chipped pain on walls next to food area.- they do not follow the food hygiene, Food disgusting, no choices, salad dried out, everything is served with tomatoes. Breakfast ok. I ate twice in the restaurant and both times i was sick. I went all inclusive not worth the money. I spent money eating out and ordering take away. Reception- Run down, carpet next to pool table all up, lights missing, wholes in place of where they should be. Check in slow for me, The Man who carried the bags to the room was amazing. Very polite and calm when i was annoyed. bus driver also polite and helpful. Beech disgusting staff rude
Stayed 14 nights in Nov 2017

6/10 Okay

Raafat, B

Liked: Cleanliness, property conditions & facilities, room comfort
Good staff and good furniture
The hotel is nice the room was excellent staff was nice and cooperating the swimming pool was very nice with the music and dance training We did not use their sea shore as it is Stoney but their bus was available to take us other shores The food was not the expected with some limitation on water availability I guess it is because of saving money but all staff is polite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing at Dive Inn Resort
Staying at Dive-Inn Resort was very good. hospitality of all staff, service was very nice, animation team was very great. very clean room.
Response from Alaa S. - DOSM on 6 Feb 2019
Dear Valued Guest, Thank you for taking the time to post your review. We are so pleased we exceeded your expectations and you had a fantastic holiday here with us. We hope to see you in the near future. Thank you

6/10 Okay

Iman, canada

Liked: Staff & service
good for 3 day stay
Hotel is good for the price recomendable for first time stay in sharm nice small hotel with good food & staff, no wifi in the rooms & no seaview othar then that good for 3 day stay & the massages are real good !

8/10 Good

Verified traveller

Liked: Staff & service
Response from Alaa Shoukry - DOSM on 1 Mar 2018
Thank You

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel easy access to all local services
Response from Alaa Shoukry - DOSM on 1 Mar 2018
Thank You

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel is very basic and in need of a refurb but i dont suppose it will happen under the present conditions

6/10 Okay

Rahim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible front desk
We arrived a little after 9. Not an unreasonable time for dinner. But their dinner ends exactly at 9pm, and they don't tell you this when you book the room. Then you show up, and they refuse to give you the dinner that you paid for! And they refuse to issue a refund. If they claim they weren't informed of our arrival time, it's because no one picked up the phone - we tried calling 3 times. Overall, the service at the front desk is abysmal. There are things they could do that would be SO easy, but they just don't care. Also, the dive company is dishonest. They claim to be certified by PADI, but they're not. They're not certified by any international regulating body - they're pretty much a fly by night operator. Aside from those points, it's good value if you book the all inclusive. But be sure to book it before you arrive because they'll refuse to upgrade you if you offer to pay the difference (bad front desk service, remember?).

8/10 Good

Mark, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dive hotel
Essentially a diving holiday and catching up with friends, I didn't spend a lot of time using the hotel facilities, but from what I could see they where good. The breakfasts where good, fresh made omelettes, and crepes, toast and jams, tea was good, coffee very strong all in all a nice hotel a good 3 star

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from Alaa Shoukry - DOSM on 1 Mar 2018
Thank You

10/10 Excellent

NIKOLAOS, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A very value for money resort
Response from Alaa Shoukry - Director of Sales & Marketing on 1 Mar 2018
Thank You

8/10 Good

Hana

Liked: Cleanliness, room comfort
Response from Alaa Shoukry - DOSM on 1 Mar 2018
Thank You

10/10 Excellent

Som, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
Nice and affordable hotel
near to the place I want to go, good place to stay nice staffs and friendly
Thank you for posting this lovely review

6/10 Okay

Ehab

Response from Alaa Shoukry - Director of Sales & Marketing on 1 Mar 2018
Thank You

10/10 Excellent

Chun Ho Andy

Liked: Staff & service, property conditions & facilities, room comfort
Response from Alaa Shoukry - Director of Sales & Marketing on 1 Mar 2018
Thank You

2/10 Terrible

Lisa, washington, dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
I had a horrible experience from the moment I walked in. My room wasn't ready for over 30 minutes, even though it was supposed to be ready 3 hours prior. The front desk didn't offer to watch my luggage while I went by the pool or apologize for the long wait. When I finally got to my room, the sheets on te bed were covered in something sticky, the hot water didn't work, and the door to the patio didn't lock. The front desk provided me with no information about the hotel (how much the meal buffets are, where the spa is, what times the shuttles come and go, etc). The Internet does not work in the rooms at all. You have to sit in the lobby if you want a chance at gettingn wifi. The reception is horrible, so it stops working every 5 minutes. The lobby has no air conditioning or fans and is infested with Mosquitos. I had over 70 Mosquito bites on my legs from sitting there one more for 2 hours trying to get internet. The minibar is not stocked, nor is it free like it says in the description. Overall, I had a horrible stay and would never, ever go back or recommend it to anyone.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to the beach
It's poor hotel rooms small balcony small the first day AC broken 2nd day TV I called to fix they come to me so fast then he try to fix but he can't then he said I gotta fixed from out side then he left and nothing fix I won't reservation there anymore I really not happy at all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
promises
This is a lovely place to stay. The staff are kind and helpful, the setting is very pleasant but the marketing department in Cairo is on another planet. The office there organised pickup for me but forgot to tell the hotel, promises free shuttles within 10 km but all the beaches they charge to take you to are within 10km and the only free shuttle is at 9pm. And the Wifi is unbelievably bad and frustrating.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
I would not advise it to anyone Treatment and the reception is not good

6/10 Okay

Anna, Copenhagen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Could find better
Staff at the front counter were not interested in helping us from the moment we arrived to check in. They first said that they could not find our booking, which we had already paid for, and while we were searching for it, they apparently found the booking but failed to tell us until we asked. Other interactions with the front desk were at about the same level. Rooms are just ok - a bit tired, but do the job, although the mattress was like a brick. Pool area is nice although they have music playing all day, which is something to note if you just want to relax.

8/10 Good

mark, milton keynes uk

Liked: Staff & service
Reasonable at the price
Initial impression o hotel was good. Staff very courteous and friendly. Check in was done very quickly. Rooms all face on to pool area, which can be noisy. Room was a bit 'tired' but was clean and well equipped.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value, Check-in much better
Reception check-in much improved, the hotel is great value for money. Sadly the good impression from the hotel staff is diminished by the constant hassle from the (illegal) silver taxi car whose driver is allowed to sit on hotel grounds and ask constantly for taxi business. He is not even a taxi driver and the hotel should stop this immediately. Without this the hotel would be 100% great.

8/10 Good

Liam, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's about the beaches
Is was very a good hotel. The shuttle to the beach is quick. If you walk they're markets along the way. The pool! Was freezing!. I dunno why. It was mid January. The beach! Was hot and amazing.

4/10 Poor

Verified traveller

Liked: Staff & service
Desk Staff are lovely but...
Dive Inn was not what I expected. It is adequate but certainly not a resort. I was harassed by the pool to join activities...if I want a massage I will go get one...I don't need to have a 10 minute conversation about where I'm from.

10/10 Excellent

Kirsty, Halifax, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We've been to sharm a few times now and this is the best hotel in the area. The staff are great and will really put themselves out to make your stay enjoyable. If you love snorkelling, then the beach for this hotel has the best reef in Sharm. You'll see an amazing array of fish. A brilliant trip and no doubt we'll be back.

10/10 Excellent

SANTIAGO GONZÁLEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicada si tienes como nosotros coche de alquiler, cerca de Old Market y el Fanar
Stayed 16 nights in Apr 2024
Response from Dive Inn Resort on 22 Apr 2024
Dear Mr. SANTIAGO GONZÁLEZ,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,

10/10 Excellent

taner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dive Inn Resort on 23 Jan 2024
Dear Mr./Ms. Taner,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,

10/10 Excellent

taner

Stayed 1 night in Jan 2024
Response from Dive Inn Resort on 21 Jan 2024
Dear Mr. /Ms. Taner,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,

10/10 Excellent

Pozer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good room & breakfast.
The best quality hotel in Sharm el Sheikh where I stayed during my visit. Nice personal, good room & breakfast.
Stayed 1 night in Jan 2024
Response from Dive Inn Resort on 21 Jan 2024
Dear Mr./Ms. Pozer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,