Shark's Bay Hotels, Sharm El Sheikh

"Great property, lovely staff."

"Great"

"Great facility, beach and staff. Highly recommend"

"Swim up rooms are great. Food was really good and staff were really friendly. "

"We stayed five nights at this resort. The grounds are very nice and well maintained, and the beach and outdoor areas are attractive. Unfortunately the rest of the experience did not live up to the five-star standard advertised. The rooms appear to be finished with fairly low-quality materials – our first room had cracked tiles, scuffed furniture, and poorly finished bathroom surfaces. Parts of the resort are extremely loud and we had to move rooms after the first night due to excessive music volumes played late at night. Be wary of buffet food that appears to have been sitting out for some time, as this caused illness during our stay. Though Sandeep in the Indian restaurant cooked nice fresh, well made food. Later in the trip we also had no running water in our room for most of a day due to a broken pipe and had to move rooms again late in the evening. Service overall was inconsistent and often sub-par, especially at reception. That said, Islam at the front desk was excellent and very helpful when dealing with our room change. There were also some excellent staff in the restaurants/beach. Overall, while the grounds are beautiful, the room quality, maintenance and service fell well short of what we would expect from a luxury five-star resort. Hotel gave us some token gestures and asked us to sign a form to say we wouldn’t leave a negative review. "

"From the moment we arrived to departure,the welcome we got was so wonderful from the staff. We have been to Egypt over 12 times and would not go to any other hotel than the sierra. The staff at this hotel are great and really hard working.they can’t do enough for you"

"Checkin was disappointing , not accommodating at all and cranky every time we had to deal with the front desk. It would not hurt to smile at the guests. We have been here 3 other times and seems to be getting worse. Very disappointed. "

"Will come back anytime. The stay and hospitality was top notch. 100% customer service. "

"All amazing"