Shangrilá Hotels, Ciudad de la Costa

"Excellent staff and hotel . Thank you "

"The breakfast was very poor , there is no. variation , always the same , no god ham , always the same cakes"

"The spa and spa team are pleasant / productive including the massages and sauna. The gym is functional though could it use some care and repairs. The pool is great for relaxation or 25 meter laps. The Opta staff are kind, helpful, and pleasant. The location is both convenient and wonderful (i.e., near La Rambla, bus depot, restaurants, bars, parks, and mall if you need it). Many guests play billiards pool and ping pong. The various spaces to read or work on a laptop are convenient. Laundry is on site, irons are in the laundry room. I only encountered three issues that may be important for sensitive sleepers. 1) The in-room router or cable box contains a bright blue light that is unnoticeable during the day. When all the lights are off and curtains are closed at night, that blue light is very bright. You will need to cover it or unplug it if you don’t want ambient light. 2) Where the closed curtains meet, a slight gap remains at the top, a common issue. So, it is difficult to achieve total darkness. I never did achieve total darkness with the blue light and this curtain gap. 3) The mattress was uncomfortable. I rarely felt comfortable and didn’t sleep through the night once. It was both too hard on the edges and would sink in the middle. I weigh a semi-muscular 215 lbs or 97 kgs. "

"Nice hotel with friendly staff in a great location. The rooms are clean and spacious and the breakfast is of a good standard. Unfortunately I left an item of clothing behind and the hotel wasn't very helpful as they would not post it to me, even though I offered to pay the costs. I would have given a much better rating if it wasn't for this as it would show they were prepared to go the extra effort for guests. "

"Excellent stay at Hotel Montevideo"

"Honestly no idea how this property has scored anything above a 2. Plus points. Handy to bus station. Friendly check in staff. Nice reception area. Bad points. Room falling to bits. Bathroom horrible and dirty. Windows and floors dirty. Breakfast extra $10 (we didn't bother after seeing the state of the hotel). Advertised as having a guest laundry - it doesn't but has a paid (and expensive) laundry service/dry clean. The area around the bus station is grotty and lots of homeless and dirt. Four hotels so far in South America This was the worst except the nice friendly female at reception was very pleasant and helpful. Stay in the old town/port area or near the southern beaches This area is unpleasant to stay in and it's worth the cost of the uber to stay somewhere else."

"I will not return ever there"

"Nice clean small room. "

"Property good. Neighbourhood not so appealing."