Shangri-La Paradise Tours and Activities

That’s wonderful service and the staff is super nice. Thank you for having us.

Photos did not reflect what the rooms looked like. Dated, mould on the corners of the band very quick to leave in the morning

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.