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Reviews

711 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Nanjing Road Shopping District
    4 min walk
  • Popular Location
    Shanghai Museum
    15 min walk
  • Popular Location
    People's Square
    19 min walk
  • Airport
    Shanghai (SHA-Hongqiao Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Business Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Double or Twin Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Double or Twin Room, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Double or Twin Room, No Windows

    Room Amenities

    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Basic Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Suite, 1 Double Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Shanghai Charms Hotel is near a metro station. The area's natural beauty can be seen at The Bund and Yu Garden, while Shanghai Museum and Former French Concession are cultural highlights. Great World Entertainment Center and Shanghai Natural Wild Insect Kingdom are also worth visiting.

Visit our Shanghai travel guide
Popular Location

What's nearby

  • Nanjing Road Shopping District - 4 min walk
  • West Nanjing Road - 5 min walk
  • Shanghai Museum - 15 min walk
  • People's Square - 19 min walk
  • Yuyuan Garden - 3 min drive

Getting around

  • People's Square Station - 6 min walk
  • Shanghai Railway Station - 13 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 24 min drive

About this property

Shanghai Charms Hotel

3-star Shanghai hotel in Downtown Shanghai, walk to Nanjing Road Shopping District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 372 rooms offer conveniences such as sitting areas and microwaves, along with free WiFi, free wired Internet and satellite TV. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Shanghai Charms Hotel offers 372 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CNY 20 per stay

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Microwave
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Chinese
English

Business services

1 meeting room
Business centre

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hairdryer

Entertainment

satellite channels

Food and drink

Free bottled water
Microwave
Minibar

More

Phone
Safe
Separate sitting area

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 50 per person (approximately)
  • Self-parking fee: CNY 20 per stay
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Shanghai Charms Hotel
  • Charms Hotel
  • Shanghai Charms
  • Charms Hotel Shanghai
3.2

Guest rating

5 - Excellent
54
4 - Good
251
3 - Okay
266
2 - Mediocre
86
1 - Poor
54
3.1
Cleanliness
3.1
Service and Staff
2.9
Amenities
3.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location is excellent for shopping & dining, just one street from Nanjing Rd pedestrian street. Room is clean. Staff courteous.

Stayed 5 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is quite good, front near busy street - Nanjing (tourist street) - at the back local food and super market

Stayed 2 nights in Oct. 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

The 24 hour check-in time is misleading and is a false advertisement. I came around 2am and wasn't able to check-in. I needed to fork out additional money just to be able to get a room. Frontdesk wasn't pretty helpful. Asides from these my overall stay was not bad, cleaning staff was pretty good and location is pretty convenient.

Stayed 1 night in Aug. 2019

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