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Reviews of San Want

4 out of 5
San Want
650 Yishan Road, Xuhui District, 650?, Shanghai, PVG

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 149 reviews" "
Rating 8 - Good. 80 out of 149 reviews" "
Rating 6 - Okay. 26 out of 149 reviews" "
Rating 4 - Poor. 10 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did feel the breakfast should had been included with the two room booking.

8/10 Good

Steve, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to place in Xuhui district
They are my go-to hotel in Xuhui district for a few reasons: (1) hotel is clean and easily accessible via metro (Guilin Road), (2) never had a problem to get a non-smoking room (as sometimes it is an issue in China), (3) a lot of rooms have a very, VERY deep bathtub in which it is possible to be completely immersed, (4) the training room is decently equipped, even if I would hope for a bench press or a Smith machine somewhere, and (5) restaurants, if not immediately next door, are within 10 minutes walking distance. Some of the rooms I went in start showing their age, but still in quite an acceptable shape. Service so far has been decent as well. So, a keeper.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Nice restaurant and staffs
However, no air con during my stay because of winter

10/10 Excellent

Scott, Boise ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for China
I stayed in other hotels on my trip to china and this was hands down the best. Room was clean and had lots of extras. Snacks, bidet, water, milk, all included at no cost in the room. Most importantly room seemed to be clean!!! Staff spoke some english, my visa worked to pay for the hotel which it had not at other hotels. Next door to subway and in a nice enough neighborhood, highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel in residential area, not much business nearby

8/10 Good

Michael P, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Large room, well decorated. It is really close to a subway station. There was complimentary fruit, a bowl of noodles, and bottles of water in the room. The lobby is beautiful and has many comfortable places to sit. Only downside is that you have to walk a short way for stores or other restaurants. Very nice place, I would stay again.

8/10 Good

David C, Los Angeles, California.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable hotel, perfect location.
I was in Shanghai for a week on business. The location is very convenient. 5 min. walk to train station. 5 min walk to tons of restaurants/stores/cafes. Hotel was very clean, well kept. They offered snacks/drinks free of charge in the room everyday (cookies, fruit, chips) which was a nice surprise to see a hotel include these minor items. Overall, great stay, would def stay again.

8/10 Good

Shen, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
It is in general a good quality hotel. The room is large, clean with good layout. Front desk is very friendly and helpful.

10/10 Excellent

Rick, St Louis Mo.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone there was helpful with any request.
I would recommend this hotel to anyone. the staff was great.

8/10 Good

Gordon, Haslemere

Liked: Staff & service, room comfort
San Want Hotel
This was our fifth stay at the San Want Hotel.this hotel is situated very close to my sister in law also it is close to the shanghai metro on Line 9.: We had a superior room which is about 68 square metres in size. Well worth paying for the extra space as it is double the size of a standard room.Food not so good for Westerners. Caters more for Orientals.

6/10 Okay

MC, Atlanta GA

Disliked: Cleanliness, staff & service
Hotel staffs need more tarining
Front desk staff refused to loan me an umbrella and requested a deposit despite for a registered guest. Staff claimed that this is the hotel policy. I returned to them that was an unreasonable policy. After my argument, one staff member finally called her supervisor and agreed to loan me one but won't give it to me at the front desk. Instead I have to go back to the hotel room and wait for the delivery. Te lobby coffee area was very poorly designed and the design and chairs are the cheapest standard. The staff were not helpful as they push and hurry you to make an order while I was greeting my clients at the lobby. I definitely not to use this hotel lobby to meet clients because of its cheap design and untrained staff.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

4/10 Poor

Monty, Atlanta, GA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor night shift management and security issue
Hotel location is great and just one min. Out of subway line 9. Very convenient to connect to other lines. However, the cafe area in the lobby is very poorly designed and equipped. The table and chairs are so cheap but the beverage price is about the 5 start standard. The cafe area is very small and the furniture are very cheap. Not suitable for business meeting in the area as not business presentable. The security is also poor as the mid night shift staff often slept at the front desk and don't even bothered to wake up when there had visitor entered. The hotel guest elevators are right behind the counter and all visitor must go through the night shift staff before entering the hotel rooms. No room key is required to go in the guest elevator. non-smoking is the policy but the nigh shift staff even allow the standby taxi driver to smoke in the lobby. The management shall make some improvements on the night shift isues.

6/10 Okay

AshS

Liked: Cleanliness
Disliked: Staff & service
Hard for westerners
Looks like a nice hotel of you speak Chinese. If you only speak English it's very difficult to communicate with room service, laundry service / house keeping, restaurant or concierge. I will definitely choose an international hotel chain next time. It certainly isn't San wants fault I can't speak Chinese, but the reality is it isn't a hotel for non-Chinese speakers.

10/10 Excellent

Steve, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The art of feeling welcomed
I make a point to stop at that hotel whenever I am in Shanghai. I arrived there pretty late. Guy at the desk treated my reservation pretty fast. Insisted to have a non-smoking room. Done! Oh, and an upgrade too. Do you need a credit card for incidentals/all. Nope! Guess I was there plenty of times. Also appreciated: I speak Chinese, even if I am not even Asian. I always appreciate their willingness to speak to me in their language. From hearing them speaking with other clients, I know their English is pretty good. Still, appreciate the practice and the respect. Much better than some of the other Shanghai place, which can be pretty snobby language-wise. They have "o-furo" Japanese style baths, pretty relaxing. All stuff in the minibar are free, mainly snacks and juices. But then I had the (pleasant) surprise to find a bottle of umeishu (Japanese plum wine). Free of charge too apparently. Might have set them back a few dollars, but you know what? If they wanted to have me come back, it did accomplish its goal! They also have a bar downstairs that looks pretty good. Didn't patronize it though, or the restaurant. The hotel itself is a bit off the beaten paths. But only a bit. Take the metro to Guilin road, line 9, which is now going straight to Pudong (the area, not the airport) in about 20 minutes. Make sure you go UP Yishan road (got lost this way!) when you come out of the metro station. In front of the hotel, there is a convenience store, I think there is one at the metro station too. Hotel is bright golden color with the face of a fatty boy on it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Want Hotel Shanghai
neat and tidy. very close to subway.

8/10 Good

R, Vancouver, BCO

Liked: Cleanliness

2/10 Terrible

Cole, Beijing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
For the special price I booked this hotel, it was an excellent value. It was very convenient to Shanghai Normal University where I was lecturing. Otherwise, it is not the most convenient place but very close to subway line (line 9). What sets this apart is the beds, which as anyone who has been in China knows, are usually rock hard. That is NOT the case with this hotel. The beds are firm but actually comfortable. The rooms are clean and nice. Fantastic value. And stuff in the mini-bar is all free--although it's from the owner of the hotel which is a snack and beverage company with a very unappealing logo which adorns the side of this Orange colored hotel

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Rob, Davis, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Service and Comfort
Visiting a conference at the Everbright Exhibition Center and after reviewing the customer reviews for the other hotels locally decided on the San Want. I was very happy with my choice compared to other hotels I visited while there. Positives - Very attentive and helpful staff. Clean hotel and rooms. Free internet (via Cable). Good selection at buffet. Taxi's knew of Hotel and no problem getting there. Surrounding area appeared safe. Minor Cons - About 1 km from Conference centre, I walked each way (flat easy walk and past shops / restaurants). Restaurant staff are a bit over zealous and keen. Each day in the buffet each time I went back to the counter for desert of coffee when I returned to my seat the table had been cleared, cleaned and had new occupants seated. I then had to wait to be seated at another table. This is the fastest cleaning away of plates etc I have ever seen. Also when selecting food at the buffet I had a chef dash out of the Kitchen to tell me Chinese do not mix these items on my plate and then scrapped off the food. Great they want to share the correct way to enjoy their food - just over keen. All in all a good stay and the only cons were really they were trying too hard.

6/10 Okay

Verified traveller

Far from tourist spots
Location is little far from tourist spots therefore, if you're foreign tourist, you may want to find different accomadation. Hotel itself is fine, however, guess room smell is not very pleasant. Room size is good. 5 minutes walk from subway station. It's a business hotel for local. If you speak Chinese, there're some good dining choices nearby without English menu.

8/10 Good

joseph, California

Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your home in Shanghai
I discovered San Want a year or so ago, and if I need to visit Shanghai around the Hongqiao airport location, I definitely go there each and every time. Price is very reasonable, the hotel is very well maintained, and the location is really close to metro. Service is very good too. Contrary to some other Shanghainese locations, they don't insist to speak English to you when you can do Chinese, which is a proof of respect in my opinion. But I heard them speaking with other customers, their English is fine. They are international-grade, efficient, yet not arrogant (another problem at some other Shanghai locations). Some of their rooms have the Japanese funny bath - always a favorite of mine. Snacks are free, so is the Internet (at least when booking through Hotels.com). In the area, there isn't much in terms of restaurants, but if you go up Guilin Road (in front of San Want hotel), and go two or three blocks down, you will find a few restaurants, some very basic (if you like shish kebabs, basic will do just fine), some more refined, but all have cheap beer. The hotel also has a bar - never patronized it though, I like the street food a bit too much ;) There is a 24-hour convenience store on that road very close to the hotel, in case you want something above and beyond snacks (which are free, didn't I say this?). Two thumbs up!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very Pleasant Surprise
I have lived off and on in China for over 25 years and traveled everywhere staying in many different types of hotels. This strangely-named hotel gets high marks for a rare find: a comfortable bed in a Chinese hotel. Almost impossible to find. Most hotel beds are just like sleeping on the floor. Not so here. The rooms are big, clean and nice. HBO and CNN at a very reasonably priced 4 Star (Chinese rating) is impressive. Service is standard for domestic hotels which are not part of an international chain. Breakfast surprisingly decent. In all, this hotel surpassed my expectations and I just booked it again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Cons: Under amenities it stated that each room had a washer/dryer. That is not the case!! Don't count on it...I wrote Hotels.com while I was there and still haven't heard back from them. Air conditioning seems to stop working at night because it seemed to get stuffy mid night. Pros: Place was clean, cheap, quiet, decent breakfast, free wired internet.

4/10 Poor

E, Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service need to be improved
Need to educate the EE more on the service manner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
san wam hotwl shanghai
very good and convienent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel for business & pleasure staying
Nice & friendly customer service hotel and room type is perfect for my staying.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Unbeatable location for the price
good condition!! and price

10/10 Excellent

HUNG SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

KOALA, TAIPEI

Disliked: Cleanliness, staff & service, property conditions & facilities
訓練及管理欠佳的飯店
1. 唯一的優點離地鐵9號線很近。 2. 房務清潔敷衍了事，床單未換；角落衛生紙也沒清潔到。 3. 洗臉盆的慮水蓋也無法調整，水都排不太下去，除非整個拿到才順暢。 4. 門房服務態度欠佳，上班還可以一直看手機。 5. 隔音超差，隔壁房門開關有如自己的房門般，門重也無做阻礙超級大聲。另外，清潔人員的對話也超級大聲，房間都聽的到。 6. 網路也不穩定。

8/10 Good

FU-SHYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔, 舒適

8/10 Good

Anny, 台灣

Liked: Cleanliness, property conditions & facilities, room comfort
乾淨 舒適 點心多
連續住了4個晚上,睡得很舒服,打掃很乾淨, 只有剛好一個晚上隔壁房住了一個不禮貌的房客一直開關門而且超,影響他人作息

8/10 Good

meibao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄から徒歩３分交通の便が良いです
中国人なら誰でも知ってる旺旺という食品メーカーのホテル。台湾系らしく、部屋にもそのお菓子がサンプル提供されていました。 フルーツの盛り合わせもありました。 通常の同じレベルの中国ホテルではあまり見かけないサービスです。 部屋は広く綺麗で快適でした。 フロントも英語話せるスタッフがいたので中国語が話さない日本人には助かると思います。

6/10 Okay

Verified traveller

very good hotel, lots of food close by. The room is clean. Close by metro it's 5 mins walk from hotel.

10/10 Excellent

I-Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
很多自家的小點心可以吃.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade to suite when check in , stay for 2 night , quite , convenience (only a block to MTR) , room clean , staff friendly will stay there again .

10/10 Excellent

Tycho, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The definition of excellent value for money
A few euro uber ride removed from the beloved little streets of the french concession, this place is great: excellent value: big rooms, nice beds, good staff and enough eating and shopping walking distance. Only minor point was, quite normal for hotels here, the insane stink of smoking people next door. Not sure why they do not separate floors and put smokers solely in top floors but that was awful and we are not often bothered by that kind of thing. That was only one night of an entire week so we will stay again anyway.

8/10 Good

jiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広く快適
周辺は繁華街ではなく、駅から近いわりに、静かな場所にあります。部屋も広く快適でした。おまけに格安です。

10/10 Excellent

Hsinti

Liked: Cleanliness, staff & service, property conditions & facilities
5 mins to line 9
Nice hotel for stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rigtigt fint hotel, som ligger 2 minutters gang fra metroen linje 9, som jeg dog ikke fik kørt med... jeg havde bare et standart værelse, men en super stor dobbelt seng, og der var også en lille sofa med sofabord... gratis frugt på værelset, samt flaskevand og kop nudler... hotels.com oplyser at internet er med kabel, dette er dog ikke sandt. hotellet har WI/FI på værelserne, dog er hastigheden til Danmark MEGET langsom... og husk lige at alt hvad der hedder facebook, og google IKKE virker i Kina!!!! men alt i alt havde jeg en god oplevelse af hotellet, og vil bo der igen... taxi fra lufthavnen (PVG) koster ca. 200 Yuan. INGEN taxa'er tager imod credit kort, kun kontanter...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮아요
출장으로 다녀오기 괜찮았습니다

6/10 Okay

Verified traveller

Liked: Cleanliness
Not too bad!

6/10 Okay

William, 臺北

Liked: Room comfort
地點方便的酒店
吃飯方便,酒店價格合理

6/10 Okay

ECO

Disliked: Cleanliness, property conditions & facilities, room comfort
価格がそこそこする割には朝食が付いていなかった。台湾の食品メーカーが施主だけに部屋に無償のお菓子やラーメンがありましたが 地下鉄駅がすぐ横にあり利便性はよかった。

10/10 Excellent

Chun-Hao

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
價格優惠,地點還算方便的酒店
價格優惠,地點還算方便,浴室較為老舊 附近吃飯還算方便