When initially booking I was too sure what we'd be walking into as the price was beyond reasonable, but I was really impressed with this property, service, amenities and all of what was offered for the price we paid.
The breakfast for two that is included is beyond worth it. There was 3-4x more the amount of options than most free breakfasts. You could not leave hungry. And, the fact that there is a late night snack at 10pm every night, which I didn't think would be anything special, but it included things like noodles, fried rice, etc.
Location wise, I thought it was a great location. Within a short walk to a subway station. Short walk to The bund. And, very close to Yu Garden and the shopping around there!
I really appreciated the brochure the hotel put our room key in, which so many details about the area, how to navigate around, and things you'd need to know about the hotel during your stay.
They really put a lot of attention to detail to many parts of your experience.
CON | We left something in the room and realized on our way to the train station, immediately calling to ask if they could ship it if we packed for the shipping costs, which they said they were than willing to do so. However, it's been 2 weeks since we have been back and contacted the hotel, and they are now not responding to our follow up emails to confirm if the item has been shipped, etc.