Ratings based on 825 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from korea

very good

Posted 26/08/2016
Pros: black first
Cons: no
Location: disneyland
very good , kindly, gooooooooooooooooooooooooood~~~
5 out of 5
by A verified traveller from California

Nice Experience

Posted 24/08/2016
Pros: Everything
Location: Not sure, didn't get chance to go outside to browse around. But the near by neighborhood looks good.
Very morden, clean, and spacious rooms. Good food in the restaurants, friendly staff and great services. I only stayed there for less than 12 hours. Wish to go back there again. I loved this hotel!
Comment from Hotel Management
25/08/2016 by Ace-Guest Service Manager, Hotel Management
Dear Guest:Thank you very much for your valuable comments,we are looking forward to see you next time soon!
4 out of 5
by A verified traveller from The Woodlands TX

Acceptable hotel with great rooms

Posted 23/08/2016
Pros: The rooms are very well appointed
Cons: Exterior is terrible, It looks old. Lobby is also outdated
Location: The location is very bad. Nothing close. Long way to Shanghai downtown
This hotel is suposed to be close to the airport, but it is about 20 minutes away. Very mimited shuttle service to the airport, and none from the airport to the hotel. Great rooms and very good concierge. Helped me with a shipping problem.
Comment from Hotel Management
26/08/2016 by Ace-Guest Service Manager, Hotel Management
Dear Philip:Thank you very much for your valuable comments!Actually we have both pick-up and drop-off service from hotel to Pudong Airport,all of our guests need to do is to book one day in advance.We are looking forward to see you next time soon!
4 out of 5
by A verified traveller from UK

Nice hotel 20mins from PVG airport

Posted 19/08/2016
Good for an overnight transit as near to airport but 45min plus into city if you're staying longer
Comment from Hotel Management
21/08/2016 by Ace-Guest Service Manager, Hotel Management
Dear Guest:Thank you very much for you valuable comments!We are looking forward to see you next time soon!
4 out of 5
by A verified traveller from aichi

すばらしいけど少し残念

Posted 06/08/2016
割引率にひかれて予約しました。五つ星の立派な建物で最上階(12F)の部屋でした。スタッフも部屋も備品も窓からの眺望もすばらしかったです。残念なのは部屋にバスタブがなかったことです。他の部屋ににはあるようなので割引が大きいからでしょうか?地鉄の川沙駅から歩きましたが駅を出て病院前の通りで行けばホテルまでローカルなお店が連なっており飽きませんでした。帰りは浦東空港まで無料でミニバンで送ってくれました。
Comment from Hotel Management
by Ace-Guest Service Manager , Hotel Management
尊敬するお客様:お客様の評価に感謝します!ご入居に感謝します、あなたの再度のご光臨を期待しております!
4 out of 5
by A verified traveller from 千葉県我孫子市

空港に近い便利なホテル

Posted 05/08/2016
Pros: 清潔で、ゆっくりくつろげる、ラグジュアリーな雰囲気
Location: 周辺に川や湖、公園などの自然環境があれば、言うことはない。
旅程の関係でかなり遅いチェックインで大変疲れていたが、清潔でラグジュアリーな雰囲気が旅の疲れを癒してくれた。従業員の対応も良かった。次回はもっと早くチェックインして、ゆっくりくつろぎたい。
Comment from Hotel Management
by Ace-Guest Service Manager, Hotel Management
尊敬するお客様:お客様の評価に感謝いたします!再度お越しにお待ちしております!
4 out of 5
by A verified traveller from München

Sehr gutes Hotel nahe bei Flughafen Pudong

Posted 29/07/2016
Pros: Das Personal spricht Englisch! Der Flughafentransfer hat sehr gut geklappt! Zimmer sind sehr sauber und modern! Das Frühstück ist reichhaltig!
Ich musste von München kommend eine Nacht in der Nähe des Flughafens Pudong übernachten! Abends eingecheckt, nächsten Tag wieder zum Flughafen, dafür ist das Hotel hervorragend geeignet!
Comment from Hotel Management
by Ace-Guest Service Manager, Hotel Management
Verehrte gäste, ich Danke Ihnen für UNSERE BEWERTUNG!Vielen dank für ihren besuch und freuen uns auf sie!
5 out of 5
by A verified traveller

Posted 27/07/2016
thoroughly enjoyed my stay at this hotel. The bar was lovely.
Comment from Hotel Management
04/08/2016 by Ace-Guest Service Manager, Hotel Management
Dear guest : Thank you very much for your valuable commments!We are looking forward to see you next time soon!
4 out of 5
by A verified traveller from LA

Nice Hotel close to the airport and subway

Posted 24/07/2016
Nice medium size hotel closer to airport and subway. Very clean, good breakfast.
Comment from Hotel Management
25/07/2016 by Ace-Guest Service Manager, Hotel Management
Dear Guest:Thanks a lot for your valuable comments!We are looking forward to see you next time soon!
5 out of 5
by A verified traveller

Riktigt lyxigt hotell.

Posted 23/07/2016
Ett mycket fint hotell men riktigt bekväma rum. Trevlig personal och ligger nära pudong flygplats.
Comment from Hotel Management
23/07/2016 by Frank Wang, Hotel Management
Thank you very much for your comments, the hotel is adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, looking forward to you and your family again.