Ratings based on 1,014 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveller
Excellent. Very good amenities. I would recommend to all travellers
for Everyoneby A verified traveller from Nottingham
Excellent service plus great comfortable hotel. Maybe the western restaraunt needs more variety western food.
Poor ValuePosted 11/12/2017 on Hotels
I picked this hotel as it has a free shuttle to PVG and supposedly an indoor swimming pool. I needed a place for one night prior to flying home. The hotel feels old and run down. The pool isn’t big enough to swim laps. The Qube hotel just 1.5k down the road is same price category, has a better location and is noticeably nicer.
by A verified traveller from melbourne, australia
Okay but not what I expectedPosted 03/12/2017 on Wotif
The staff does not speak English- there will be times when no one speaks any at all. The rooms had this weird smell, even in linen. The location is okay- 500m from people square station but the hotel itself is in a dark area. Taxi drivers often didn’t know where the hotel was. The staff could have been kinder and more helpful. The laundry is SO expensive.
Excellent hotel, will stay there again.Posted 01/12/2017 on Hotels
Very good stay. Hotel is super clean and comfortable. Staffs are very friendly. Loved the air filteration inside the room for fresh air. Enjoyed the free suana and massage chair at the roof top. Will definitely stay there again.
for Everyoneby A verified traveller
close to airport; helpful staffPosted 29/11/2017
Room is renovated and clean; very quite and comfortable. The hotel is close to the airport and offer free drop-off. Very helpful and friendly staff.
Posted 18/11/2017 on Hotels
Not that near to Metro, booked for 3 person and only provide one double bed. Need to pay for extra bed.
for Everyoneby A verified traveller from Kent UK
Our happy stay in Shanghai .Posted 05/11/2017
Top class room with high specification facilities.Very helpful staff who made us feel at ease and happy .
for Everyoneby A verified traveller from UK
Excellent Service and very friendly staffPosted 29/10/2017
Cons: Maybe they can improve on their western restaurant. Didn't feel like the food was as western especially the breakfast. But overall they are excellent.
The staff who work here are excellent and they make you feel welcome and always helpful. The hotel is amazing and the food is great,
by A verified traveller from UK
Smart clean hotel "close" to airport.Posted 25/09/2017
Pros: Clean, comfortable, wifi
Location: good for going to the airport
I checked in late and was upgraded to a superior room. The bellboy said "we've given you the first room on this floor" - what I didn't realise until I'd gone to bed was that the lift shaft was on the other side of my room, and I could hear the lifts going up and down. Whilst not intrusive it was noticeable - like a distant plane taking off. Didn't stop me sleeping. Don't kid yourself that this hotel is adjacent to the airport. Its a 20 minute taxi ride. I didn't get a chance to have breakfast, dimmer or use the gym etc.
Comment from Hotel Management
27/09/2017 by Ray, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager.Ray