Ratings based on 748 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveller
by A verified traveller from TAIWAN
by A verified traveller from southern California
A bit far from PVG airport.Posted 26/04/2016
Pros: The room amenities were excellent
Cons: Communication in English
Location: I did not scout the area, but it was a stand alone hotel in the immediate vicinity.
The hotel is about a 15 to 20 minute ride. My only complaint is that the free shuttle never showed up at the airport upon my arrival despite a phone call to the concierge to confirm. Our flight was delayed by 1.5 hours, so I did not expect them to wait, but we called the hotel and they said someone would meet us in 35 minutes. At 40 minutes, we called to get a status, and they said shuttles were through for the evening. This necessitated going down one level and waiting in an additional 30 minute line for a cab at our cost (about 625 yuan). When I went to complain to the staff, their understanding of English suddenly got very bad, so I do not know if I got my point across.
by A verified traveller from seattle
Very nice hotelPosted 20/04/2016
Everyone at the hotel where really good, make you feel welcome Very beautiful architecture You can walk to Starbucks and McDonald's Staff very courteous
by A verified traveller from hong kong
离浦东机场 和迪士尼都相对较近的五星级酒店。Posted 20/04/2016
by A verified traveller from Derby UK
Great Value and Close to AirportPosted 16/04/2016
Pros: Comfortable, clean, great breakfast and close to airport. Ticked all the boxes.
Location: Close to Airport - 20 minutes in shuttle bus.
I booked the hotel because the usual hotel I book near Pudong International Airport was full. I looked at the reviews and decided to give it a try and I wasn't dissapointed. The hotel organised a transfer from Hongqiao Airport and the car was waiting for me when I arrived and was clean and comfortable. Upon arrival at the hotel reception was effecient and the room was large and very clean and comfortable. I will stay again. The transfer from the hotel to Puding takes around 20 minutes and you need to book in advance. Reception call you 15 minutes before your booked transer leaves which is a nice reminder and service other hotels could learn from.
by A verified traveller from miami
Nice and cleanPosted 16/04/2016
Room are clean and big, comfortable bed, close to everything, happy with it
by A verified traveller
Pleasant and reasonably pricedPosted 14/04/2016
The hotel was difficult to locate for the taxi driver although I had the hotel address in Chinese with a picture of it from the outside. It is approximately a 15 minute drive drive from the airport. The hotel room was clean, modern and large. I would definitely stay there again. Please make sure you contact the hotel well in advance if you want to use their shuttle service ahead of time. The taxi fare is a reasonable 45 RMB. Also be aware that the shuttle back starts at about 6:00 AM and taxis are difficult to find earlier in the morning.
by A verified traveller from London
Clean comfortable and good service.Posted 13/04/2016
Stayed here three times now and every time good clean and decent service, a little bit of a walk from the subway but only 20 minutes from Chuansha just be careful of all the taxi drivers trying to charge anything more than 20 yuan
by A verified traveller from Mississauga, Ontario
Very comfortable hotelPosted 27/03/2016
There is a feeling of luxury from both the decor of the hotel and spaciousness of the room. Service was generally good with sta ff eager to please. Food was excellent though service at the buffet breakfast was not so good